Mva Frederick

A complete mess. Came in 3 weeks ago for duplicate title, they said ⁷⁄₁₀ business days. Came in to check, no record!
They gave me a form to fill out, turns out to be the wrong form. They either do not listen or haven’t a clue

The new manager at this MVA is very unprofessional and rude. This place was used to be good but not anymore.

I had a great experience here. Regardless of which location you go to, going in with a smile and good attitude is going to help! I went to the information booth, was given a number and told which side to sit on. Waited about 20 mins, was called to a station and in another 20 mins, I had my MD license. Joked and laughed with the gentleman helping me. Place is clean, organized and friendly. If I need to go back to the MVA, this will be the location I plan on returning to!

The only place I loath more than the dentist. If there were a slower more inefficient way to extrapolate government bueracacy and incompetence, it’s the MVA. And the one in Frederick is no exception. This is a great place to get bent and die. I hear Hagerstown is better but who has an extra two hours? Oh, wait i do since I’ve been here for three hours already today.

As a former resident of PG County, I hated the Beltsville location as well as the next closest branch in White Oak. The employees there were rude and grumpy and there were always long waits to be had.
Not so in Frederick! This branch is a fraction of the size of the aforementioned ones but things are smoother and quicker. I interacted with 5 different employees and all 5 were speedy, knowledgeable, and — dare I say it – pleasant. One woman in particular was warm and couldn’t stop smiling. Are the handing out Molly at the MVA or what?
I arrived at 2:30 and was out within 40 minutes max. Yet another reason I’m psyched to be out of ghetto PG!

I had the rudest experience of my life here today. I know that’s not saying much — it’s the MVA, what does anyone expect? But if you have any kind of ethnic surname, avoid this place like the plague, especially if it can be construed as Hispanic/​Latino.
After the guy at the intake desk looked over my paperwork to transfer back to an MD license from a VA license (I moved out of state for 2 years), I had a 90 minute wait for a clerk in licensing. She was pleasant until she looked at my surname. And then she announced that I needed the «new form» of the birth certificate. Apparently, according to this woman, everyone in the state of Maryland got new birth certificates issued in the past two years, and my original, embossed birth certificate from the 80s, issued when I was born, was no longer a valid form of ID. News to me! She couldn’t tell me what this whole «new form» was, but got two other clerks to agree with her. When I demanded to know where the DMV was informing people of this change in its «approved documents» portion of the website, she told me I had to leave.
Frankly, the only «new forms» I could find anywhere were the new applications for undocumented immigrants to obtain driver’s licenses in Maryland. So apparently, a surname containing a Z was sufficient enough for her to presume I was an illegal alien who needed the new form. Fantastic.
Needless to say, I am avoiding this MVA like the plague from now on. And filing a complaint with the state about this. Don’t waste your time here if you’re at all ethnic. Drive elsewhere or expect to be fobbed off.

Driving instructors are the WORST
ABSOLUTE WORST
THEY DON’T CARE ABOUT TEACHING
THEY ARE JUST HOT TO FAIL PEOPLE
Then give no explanation to the parents
Was forced to go inside and this person slunk behind a wall so I couldn’t see her
Umm excuse me you owe me an explanation and I will have it.
Smirky rude — You know what.
What a miserable woman. What do you people get out of being a total bunch of rude ignorant jerks. You all should be ashamed. People go to Hagerstown. Much much more professional and helpful
Never again will I go to frederick, uneducated bunch of… well people you can fill in the blanks.
One star because I can’t give 0 or better yet-10…in a word… u suck

Since we moved to Clarksburg, my husband and I prefer to come to this MVA, which is about twice the distance from us than the closer branch.
Am I a fan of the MVA? Ab-​so – effing-​lute-​ly not. I wish more than anything I could take care of titling, registration, plates and my drivers license online. Quite frankly, going to the MVA makes me sweat, clench my teeth and gives me heart palpitations.
However, I will say that compared to the Gaithersburg location (aka my own personal hell) the Frederick location is far superior. They seem to know what they’re doing and get this – the employees actually smile here. And they’re friendly and seem like they genuinely want to help you.
I arrived just as they were opening the doors on Friday (bright and early at 8:30am) and was in and out in under 30 minutes. I am pretty sure this is a world record. I contacted Guinness, but they haven’t gotten back to me yet.
If you have to go to the MVA, go to this location. Just make sure you have everything you need (I know – easier said than done!) and be sure to bring your Social Security card and your birth certificate. Wouldn’t hurt to bring your first born child, either. For good measure.

The BEST MVA I have ever went to! I mean, not trying to be rude. But I used to hate just to have to go to an MVA before. Until I met this very unity! They treat you with dignity and they look into your eyes to greet you and they don’t yell at you like you are stupid or something.
For the very first time I can say I really don’t mind going there when I need too. And if someday I move to another place out of Frederick I will come back to this location to have my things done. Very worth it the trip!

Fastest and nicest service I have ever gotten at a DMV. I’ve been here twice– once to get Maryland residency and next to get my name changed after marriage. For my name change I got there around 930am on a Friday morning and was out around 10am. Zero initial line and minimal wait. Awesome.

This is the least painful MVA you are going to find in the area. Trust me, I’ve been to all of them.
After blowing 3 consecutive days waiting unsuccessfully to get my car registered at the Gaithersburg MVA, I decided to drive 30 minutes up the road to Frederick. This one is far less busy than any others in the area — I was called in about 10 minutes. The people were friendly (!) and got me through the process even though my materials were kind of disorganized. Overall, it was about an hour from start to finish, plus the (fairly pleasant) 30 minute drive each way, which was far less painful than it could have been.

Well it’s still the DMV, or the MVA as you East Coasters call it… so how could it possibly get more than 3 stars.
It’s a bit west in Frederick, which means that it’s a drive. But it also means that it’s not nearly as crowded either.
If you absolutely have to waste your day at a full service MVA office take the few extra minutes to drive to the Frederick one so you don’t have to deal with the crowds.