Typical mall Payless. Clean. Brightly lit. Employees were happy to assist, though not able to do much, since they didn’t have a wide variety of options for the styles I was considering. They also had very few options for wide feet opposed to other Payless stores I’ve visited. Checkout woman was nice… though she had an OCD moment when I asked her to scan the box rather than the tag on the shoe(I was wearing it since my other shoe had a hole in it…). But a decent pair of shoes that did the job, and actually ended up being fashionable. Not too shabby.
Robin S.
Rating des Ortes: 5 Thurmont, MD
I agree. This place is always awesome!
Hannah M.
Rating des Ortes: 5 Frederick, MD
Great customer service. We were looking for tap shoes for my grandaughter and they didn’t have her size. My daughter asked if they had more in the back. They didn’t but the sales rep measured her foot to make sure we had the right size if we were to order online. She also checked local stores. She found them at Lakeforest. In addition to all that, she called the Lakeforest store and had the shoes put on hold. I wish I had her name because she was a great representative of the store and deserves recognition.