Public Storage

Ever, the guy working there really is helpful and knows the business well. I like the locking system they have in place and every unit I looked at before deciding was very clean. Ever, was extremely professional, he offered great suggestions on how to maintain the items I was placing in storage.

I couldn’t be more pleased with the helpful customer service skills of Kyle. We called to reserve 2 storage spaces from Colorado before we left and all our concerns were taken care of and when we checked in, Kyle was more than willing to accommodate us and the delivery company to place our things into our spaces. First rate service!

Purchased a unit on December 4, 2015 and was more than pleased with the customer service and knowledge of Ever and Kiley. Any and all questions were answered, they were extremely efficient and the facility was in excellent condition. Would recommend this specific storage facility to anyone in the Fredericksburg area.

We have been extremely pleased with Ever and Kiesha at Public Storage. They keep us informed of specials– like today! We have rented a second storage unit in preparation of our move to TN. I highly recommend this location!!!

I am in the process of moving and preparing my house for sale with new carpet and paint. I chose public storage because of their convenient location. As an added bonus, Ever and Keshia are absolutely wonderful to do business with. I made the reservation online and was very pleased with the exceptional level of customer service I received over the phone and in person. They were helpful and very attentive to my storage needs. They even went the extra step to follow up with a phone call to ensure that my move into the unit went well and that it meets my needs. Its great to know that wonderful customer service still exists! I’m not sure how long I will need the unit but I know that my belongings are in good hands.

In the process of de-​cluttering my house to put up for sale and needed a storage unit. Called around and priced out online and Public Storage was the cheapest. Arrived to be greeted by a very friendly staff in Keisha and Ever. They were both very personable and made me feel comfortable to use their business. Not sure how long im going to need the unit but I know im in good hands. The only thing that caught me off guard is you have to use their locks. Bringing your own padlock does no justice. The price of their lock is like $ 20! I am still giving 5 stars because of the service.

Public Storage recently purchased this facility from the previous owners and I was concerned the transition would be difficult, expensive and confusing. It was none of these. I fact, the price was much cheaper than my previous rent and Kiley, who was my sales person made my unusual demands seem downright simple and easy. Everyone I spoke with was friendly and informative. I have had a storage unit for 12 of the last 18 years and this was by far the best interaction I have had.

Outstanding support from the staff at this facility. My previous storage company was bought out by Public Storage and the management worked hard to make the transition as easy as possible for the existing customers
In addition, due to change in my storage needs and added space needed for family members, we needed to switch units and add additional space. Not only did they make this unit switch simple, I was able to end up paying less for even more space than we had before.
The facility is well maintained with secure access and I recommend it to Abbott needing its effective storage in the Fredericksburg area.