Orkin Pest & Termite Control

Epic waste of my time. We have an influx of birds at a private residence and some perhaps in the chimney. I called on Saturday to schedule a technician. They took my info and said someone would call on Monday between 8−10am to tell us when they were coming. Nobody called. I tried calling back to the Freehold office and could not get through — the machine said «we can not connect you at this time» and hung up on me. Three different times. I finally got through to the general company line, was on hold for 5 minutes and transferred to someone in the Freehold office. They have no record of the fact that they were supposed to come today and call me with the scheduled time. So I tried to set that up again and explained AGAIN what our issue is and she basically said they can’t help us with birds in general and also can’t go on roofs over 2 stories. That is information that should have been on the website or given to me when I called two days ago to schedule. What a waste of my time.
Can anyone recommend a reliable company that knows what they are talking about and does what they say with regards to birds as pests?

We contacted the company to get someone to treat the over abundant number of carpenter ants taking residence in one of my gardens/​front lawn as well as carpenter bees that chose to build their home in the wood railing leading from my back door. (Never knew bees did this until I witnessed them in action!)
We called the «Orkin Man» and were able to quickly set up an appointment; they offered next day service. Let’s just say, our Orkin Man, Joe Strickland, was awesome!
He provided free estimate and sound advice as to how we can manage this problem on our own without busting our wallets! I would definitely keep them in mind if a real problem arises!