Duryea’s Flower Shop

I have been doing business with Duryea’s for over 30 years. They have always been professional & have excellent arranging skills. Reasonable prices and great customer service. Highly recommended.

The last time I was here was a few years back, so it may seem dated, but it is still run by the same good people (Family-​owned, local business!). My grandmother had just passed away and I was a huge mess, to give an understatement. I spoke to the staff at Duryea’s, though my mind was not with me, I told them how much money I could spend and that I had no idea what I wanted. They were so gentle, caring, and kind. When I went to pick up the arrangement for my grandmother, it was so gorgeous, I was blown away. And yes, I could have gotten flowers at a hundred other places, but the family touch and how compassionate they were during my time of grief really made them stand out. Thank you again.

We came to Duryea’s florist for our wedding last week via a friend’s recommendation. I walked into the shop with no idea what I wanted, only knowing only what I did not want my bouquets to look like. Suzanne was a pleasure to work with! She offered advice and suggestions and never left me feeling pressured to make a quick decision, or include the standard elements I did want. Our floral arrived on time, fresh, and remained looking so throughout the entire day. Everything was beautiful! Thank you!!!

I used Duryea’s Flower Shop to send flowers to my aunt in Freeport for her birthday. I usually use 1−800-Flowers but decided to use a local flower shop this time. Big mistake. My aunt’s birthday was on Sunday. Not Saturday. I placed my order online. My order confirmation states that delivery was for Sunday. Additionally, someone called me immediately after I placed my order and confirmed the Sunday delivery. The flowers were delivered to my aunt on Saturday. Again, not her birthday. On Sunday I called the flower shop to discuss the fact that I did not receive what I’d paid for (flowers delivered to my aunt on her birthday). I spoke to two women in the flower shop. In addition to not providing the service that I paid for (flowers delivered to my aunt on her birthday), both women were EXTREMELY rude, non-​apologetic, and neither offered any compensation or consolation. They told me that if I wanted my money back or even a credit, that they would go and retrieve the flowers from my aunt. Of course I’m not going to agree to that because how rude and tacky would that be? After going back an forth with these two ladies for some time, I told them that I have a lot of family in Freeport and asked them if they were telling me that they did not want any of my future business. I also told them that I would be leaving a Unilocal review detailing my experience. I hung up the phone extremely frustrated and a very unsatisfied customer but figured that was the end of it.
Five minutes later they called me back to say that they had called my aunt and told her that I had cancelled the order. WHAT?! First of all, I did NOT cancel the order. Secondly, I did not tell them to retrieve the flowers or to call my aunt. Thirdly, HOW RUDE AND TACKY!!! Please take this warning. Do NOT use Dureyea’s flower shop. Do yourself a favor and go to 1−800-Flowers. I’ve never had anything but a seamless order and delivery with them.
EDIT: They’ve responded to my review by saying that they offered me an additional arrangement. That is an absolute lie. Do not do business with them. They are unprofessional, rude, and now apparently, very dishonest.

Came here for a same day to get my girl some flowers for her birthday. I was a little worried that they might not be able to help me out, being too busy or maybe not have what I was looking for, but thankfully everything went well. She loves daisies. The person that helped me was very nice, offered me a few options, and I ended up with a great set of daisies that was inside of my price range.
Next time I need some flowers I’ll be getting them here.