Goodyear Auto Service Centers

Helpful and quick staff, gave me a ride to my job and picked me up when my car was finished, World Class Service.

Clearly I should have Unilocaled Goodyear before I took my car here. This is unreal. I usually go somewhere else to get my car worked on but it was last minute. I was in a hurry and needed to get my breaks done. Got charged almost 1000 for that. Only to continue to have issues with them. I came back a little while later. They claim that there was a defect. Ok cool. It’s under warranty so go ahead and fix it. 4 HOURS LATER i Get my keys and get handed an insane estimate and long list of crap that needed to be done. I ended up going to my usual place to get my oil changed.
They tell me the last time they saw my car nothing was wrong with it. First thing out their mouth…“you went somewhere else didn’t you? What the hell did they do to your car??? They completely messed it up!“
Mind you, when I drove out of Goodyear the second time… IT WAS STILL MAKING THE SAME NOISE as it was before I got the breaks done the first time!
So I take it back A THIRD TIME… the only reason I’m here again is because of this warranty. I have been here for 4.5 hours so far. All I did was ask them to LOOK at the damn car. They tell me there’s a new problem. Which is another 200 to get fixed… which I’m sure I can go anywhere else and get that done cheaper. And then they’re talking about getting my lug nuts or something replaced?! Give me a break. It’s one thing after another.
Worst car place in history. Over priced. Take forever. The lady there is unbearably rude. They don’t deserve a half of a star.
Oh wait. I just finished. «We’ll get you in in just a few. You’ll be out of here soon» means sit there for a total of five hours!
F YOU GOODYEAR!

This review is a little late, but since this location does not participate in BBB, I’m forced to write the review here.
I dropped my 2005 Ford Focus off to have the brakes checked out. Their website clearly states that overnight drop off is allowed, however, they told me I had to come in to sign something before they would even touch my car. This was difficult since I work a lot and had a narrow window to drop off my car. Then when I connected with them again, they back tracked and said that was not the correct information, they would look at my car without obtaining a signature. This made me really irk and feel disappointed having been loyal to Goodyear for many years at many different locations.
I needed new front brake discs rotors with pads and rear brake drums with control arm bush and outer tie rods along with a wheel alignment. Basically a huge brake job. At first they quoted me for $ 1,600, which included an oil change and safety inspection. Because I had a Goodyear credit card, they got it down to $ 1,479.74. This is an insane price for brakes… but because they forced me to believe it could not leave Goodyear because it would not pass inspection I felt like I was forced to go ahead with the repair even though I still had almost 1.5 months left on my inspection sticker.
I dropped off my car on Saturday night, but the technician that works on brakes was not available till Monday, so they said they would finish it by early afternoon Monday. I told them that I needed it done by 4pm at the latest since I had a second job to go to. They did not complete this until 6pm, making me very late for my 2^nd job. Normally this wouldn’t be a big deal, but it was just icing on the cake of just an overall horrible experience with this location’s Goodyear.
After all was said and done, I decided to call other Goodyear’s in the area to get quotes because I really believed I was taken advantage of and overcharged (labor alone was $ 655.20). Sure enough I was overcharged by $ 500, I got 3 quotes from surrounding Goodyear’s that gave me prices between $ 700 and $ 900.
Basically I’m really disappointed and sad that I was persuaded to do the repair without an opportunity to call for other quotes so Goodyear at Freeport could at least match the quote.
Note to future people, make sure you get quotes from other Goodyear locations in the area before accepting work from this location.

Save time and money by not coming here. This place will try to rip you off! I went for a simple car inspection and they wanted $ 800 on repairs that were not needed! Talk about integrity!

I sent my wife in to get a flat tire fixed. She received a $ 3000 estimate. F Goodyear.