Aruna S Reddy, MD

She is really Lowsy, her attitude is not about «patient-​care», I went to my physical and she was hesitating to examine fully, asked me if i really need a breast examination. Well for me, she is the one who should recommend what tests i need to get done. I had to insist her to do the tests, it looked like she is doing a favor to me.

I had been hit head-​on by a car while riding my bicycle in Menlo Park, CA. It was a hit-​and-​run. My elbow was shattered. I was taken to the ER, x’rayed and diagnosed, then was scheduled for surgery shortly thereafter. The surgery, unfortunately, was at the Palo Alto Medical Foundation’s Fremont location. It was supposed to be outpatient surgery. But my surgeon requested I spend the night there after the surgery specifically for purposes of pain management. What a nightmare! I would have been able to better manage my pain at home with pain medication. I was in excruciating pain all night. I begged the nurses for more pain medication. I was too incapacitated to be able to call my surgeon on my cell phone. Finally, in early hours of the next morning, a doctor, Aruna S. Reddy, stood outside my room and listened to the nurses tell her that I had been and continued to be in horrendous pain all night long. She told them to give me «less medication» but just more frequently– which had the exact effect of making no change whatsoever in my pain meds. If I had wanted ATTENTION, then having a nurse come in more frequently to give me a minute dose of pain meds might have been understandable. But I did NOT want attention: I was in horrendous pain, had been kept overnight at the facility specifically for pain management, and it was the most excruciatingly painful 24 hours I’ve ever had to cope with in my life. I was in tears when I was picked up to go back home. In time, I wrote a letter of complaint about Dr. Aruna Reddy. The letter stated that I had been way under medicated for pain the entire night. That she had never once entered my room to speak with me directly. And that her «solution» essentially made a mockery of the entire situation. Later on, I was invited to a meeting with Dr. Aruna Reddy, the head anesthesiologist, and the head nurse to discuss what had happened. Dr. Aruna Reddy said, «I came into your room…» And I said, «You did NOT come into my room. You never once spoke with me.» She started again, «I came into your room…» She was lying. Flat out lying. The other two professionals realized that as well– and the meeting was an entire waste of my time. I had driven 30 minutes each way to this meeting because I thought it would be helpful to educate Dr. Aruna Reddy so that future patients under her care wouldn’t have to suffer as I did. That certainly didn’t happen. She not only lied, she was literally incapable of apologizing to me for not doing a reasonable job with my pain management. She was defensive and hostile to me. Why do people like this get hired by reputable organizations such as Palo Alto Medical Foundation? Why???