Automall Parkway Shell

This rating is for the car wash. First off, the machine to punch the code in is not easy to use without getting out of the car. Getting the car in correct spot in the washer was not easy. Exiting the car wash was difficult, also. Upon exiting I heard a pop and I thought it was just my tire rolling over something. Unfortunately, I had left the station before checking the car and went to a restaurant across the street. When I got out I saw the popping noise was caused by my car being damaged by the washer.

The worst gas store you have had in America. Why? The store representatives can speak English. The dumpiest people cannot help you when their pumps do not work.

If only i could give a zero rating, specifically to the Indian night attendant who lack even an ounce of care or customer service. He shouldn’t be in the service industry.

Non operating diesel pumps tried 2 but neither worked and the employee just smiled…

Piece of excrement car wash credit card reader doesn’t work and ALSO doesn’t give change.
Wendy’s next door was good though.

I had a difficult time communicating to the greeter that I wanted my car washed inside and out. When the job was done, I noticed very poor cleaning of my floors and windshield. I told the manager and he was not very receptive. I would not consider this a very service friendly car wash.

For the car wash: Doesn’t take credit cards. Doesn’t wash well. Hard to get in and out of. For the price there are many better options.

Came here to pump my car tires and the cashier didn’t have any quarters for my one dollar bill. Air machine only accepts quarters. Please. You should always have quarters on hand. Aren’t you always supposed to carry rolls of quarters when you run out? Hmmm. Please stock your quarters if you’re going to run a service that only accepts quarters

I have to agree that this Shell station has a lot of pumps, and their convenience store offers some interesting choices. However, I just had a bad experience using my Fuel Rewards card. I went there specifically to use my 25 cents per gallon off. We swiped the fuel card, and a message said we had to go inside to the counter. I showed the girl in there my fuel rewards card, and she said she didn’t need it. I said, «Oh, did it already get the number outside?» She said it had. Then when the bill came out, I had paid the full $ 2.47 per gallon (15 cents per gallon more when you use a credit card).
I figured out that I didn’t get my discount and went in to complain. I was told I had to come back the next day to see the manager. I just did that today, and he refused to do anything about it. It wasn’t my error. It was the error of one of his employees. I told him I won’t return there, and I won’t. He could have saved a customer by refunding the $ 3.50 or so I was owed, but he didn’t. I also refuse to pay 15 cents per gallon more just for using my credit card. There are other gas stations very close by that are considerably cheaper, take credit card payments the same as cash, and don’t charge a transaction fee for using a debit card. Try the «cheapest gas in town» station down on Grimmer just north of Automall.

Really big gas station, 16 pumps, has a food mart and La Salsa Mexican restaurant attached with a Wendy’s next to it. It’s sitting on the corner and very close to the freeway. One of the most fancy schmanciest Shell gas stations I’ve ever seen.

A convenient spot to fill up when at Pacific Commons. There’s sixteen pumps, though sometimes they’re all engaged, so you might experience a short wait.
Gas prices are reasonable for a Shell station, and it’s always kept neat and clean, with the food mart well stocked. The only negative is the timeworn car wash in need of an upgrade. They participate in the Lucky and Save Mart fuel rewards program.

The GOOD: Gas station itself
BRIGHT! awesome looking~~made me comfortable adding gas at 11:45pm (emergency)
CLEAN: And even this late at night, I see a janitor clearing out trash and sweeping! (it just amaze me!)
SPACIOUS: love how this gas station is relatively big, so you don’t have to be so close to other cars and you have plenty of space to do all kinds of turns
LOCATION: just right off freeway, next to Wendy’s…etc etc!
The BAD: car wash
The supposed foam makes me wonder… is that soap water or foam?
other than that, it is fine.

This is like the only Gas Station in the Pacific Commons Shopping Center besides Costco Gasoline, so you’re stuck either here or a Costco, unless you go future down and look for another gas station. Prices here are decent and you may have to wait at certain times when they’re busy but otherwise it’s a great place to stop by for gas. It has a Car Wash, Food Mart, Restrooms and even a restaurant inside. Next door to the place is a Wendy’s!

I really like coming to this Shell gas station because it’s very clean the gas station area itself is very wide and the employees are very friendly and nice and everything is nearby. I like the way they designed the gas station itself it really stands out

It has the look of the 1950s with space age smooshed into one. everything looked clean updated and sleek. It was not too busy for an afternoon after work. how to Mexican restaurant and a food smart and gas station all rolled into one.

Very spacious gas station located off the 880 but since I’m a Costco Gas guy, I came here just for the car wash.
It’s $ 6 for the cheapest wash but the premium high end wash is $ 8? For $ 2, hell I was tempted to get the premium one but I didn’t need the wax treatment or the foam wash before the soap.
With Wendy’s next door and La Salsa attached to their mini mart, this gas station is a perfect pit stop for anyone who is looking to refill gasoline and food.

Just checking to see if i can find a treasure ;)
Really quiet place to be… not enough people who shops around here… I wonder why? Well where are the great deals at? Maybe I am in the wrong place… any tips anyone?

Always clean and the isles in-​between pumps are wide enough for the cars to pass each other up. I hate those gas stations that are really really tight and you just can’t get through without waiting for other drivers to finish up pumping so that you can move up next. It is on my way to work and even though I try to fill up at the Costco gas station, recently it has been crazy packed out there and the .5 cents less do not make up for the wasted time so I just come out to this Shell, fill up and go on my merry way. :)

I’ve been here a few times, never interacted with the staff inside. Gas prices are consistently high (due to the location next to the freeway and the lack of other gas stations in the immediate area), however as others said it’s spacious, well lit, and who doesn’t like to watch TV while filling up. However, recently I decided to use the car wash. Machine took my first dollar, then accepted but didn’t credit my second dollar bill. Further attempts to add cash failed, so I hit the ‘call attendant’ button. After 15 seconds a «Hello?» resounded over the loud speaker. I explained my situation, but got no response. After waiting 3 minutes for an attendant to arrive, I hit the button again, and again got a verbal response, but nothing after the initial hello.
Now the logical person in me says if you have gotten two calls for help from your car wash machine, maybe you want to, you know, go outside and see what’s up! No dice. After waiting 5 more minutes, I backed up out of the car wash and went inside. I explained to the lady that I was the person calling her several times, she said the machine must be out of order. I requested a refund, which brought her manager over. He apologized and asked me to tell him what happened. After the explanation, he said «Do you still want the car wash, I’ll just give it to you». 20 years ago when I was doing customer service, that would mean «Sir, I recognize you are upset and I want to keep your future business, so let me give you something small to compensate you for your difficulties with my business». No, superman says you wanted the 7 dollar car wash, you put in 2 dollars, give me 5 dollars.
Disgusting. Will never go back to that gas station, even if I have to push my car to the next exit.

What a fun, bright, spacious, cute gas station! Usually I’m a fan of Chevron but somehow I always end up at Shell when my tank is near empty and there doesn’t seem to be another gas station in sight!
I really like how modern and clean a lot of the Shell gas stations are looking nowadays, esp with their mini tv screens at each pump! I ABSOLUTELY think it’s horrible that these tvs are running all the time, it’s such a waste of electricity, and think about all the people who can’t even afford to have tvs at home! Here you have a GAS STATION with maybe 14+ monitors on ²⁴⁄₇? However… I do find myself very bored when waiting for the gas to pump and I must say that this little device proved to be very entertaining. *sigh*
I was in and out of here super fast, their car wash looks very nice from the outside, and it’s roomy so hopefully you won’t ever have to wait to drive around another car to get to a certain pump. Yay!