Candy Couture

NEGATIVE STARS IF I COULD GIVE THIS PLACE!!!
GERALDINE is a SCAM ARTIST. (theres alot of other words i want to use but i will keep it clean)
She was supposed to come to my wedding and set up a «beautiful» dessert table. She will paint a perfect picture and then take your money and will never answer your phone calls or emails etc. She is un-​professional and looks like a hot-​mess. Luckily, i was able to get my money back from the bank after i filed a claim on her. No bride should have to deal with paying for a vendor and not having them do their job, stay as far away as you can from this place.

Yesterday (January 26, 2012) was my friends memorial and this disgrace of a business was supposed to deliver and release 50 pink breast cancer balloons. It was one of my friends last wishes and the owner of Candy Couture NEVER SHOWED UP!!! She also charged one of my friends credit cards for something she didn’t even bother to do! I will NEVER use them for anything EVER and I will make sure everyone knows just how low they are.
On a day that was so difficult, one thing that could’ve lifted our spirits for a moment watching those balloons drift into the sky for my beloved friend never happened, and it can never be fixed.

My wife and I have a big birthday party for a client of ours, and needed some fancy candy to fit the birthday party theme. After initial contact with Geraldine things seemed to be going the right direction. But quickly, we realized that all of her promises were empty lies especially when she claimed that she’d emailed us the requested info, and then started to have other associates answer her phone when we followed up on the urgent deadline. By the 7^th day (after making initial contact) she had stopped answering our calls, which had been only a few (three to be exact). BAD Business, EMPTY PROMISES, and DESPICABLE Service.

You can never go back in time to capture an event. So it is hard to understand how someone can run a business that robs a greiving family of a memorable gesture to their deceased loved one. But Candy Couture did just that! A promise to deliver 50 pink (breast cancer color) balloons to be released at a Celebration Of Life was broken without any explanation. No contact of any kind as the celebrants expectedly waited for their arrival. Eventually the realization came – they were never coming. I would never rely on this company! What a disappointment.

One of the very few wishes my dear friend had for her Celebration of Life was for us to release balloons with messages written on them. We ordered 50 pink breast cancer balloons to arrive at her celebration. They never arrived, we received no phone call, text or email yet a credit card was charged. We cannot have a do-​over for a Celebration of Life, all of those who wished to part take in this wish, one of her very few wishes, we’re robbed of this, including her children, her sisters (one of which was her twin), the rest of her family and all that loved her. I will NEVER use this company and I cannot in good faith, recommend them to anyone.EVER.

omg, i had the worst experience with geraldine from the candy couture. we started in july and our first visit was very professional but after that everything went down hill. she did not return phone calls. she finally contacted me and said she was in a accident and that she apologized. first i decided not to deal with her but seeing her work i really wanted to use her. i was doing a event at the ultimate women expo and i wanted my booth to stand out. well i finally used her and that was the worst mistake i could have made. i had 3 different quotes. make a long story short… the day before my event the convention center was allowing us to come in between 11−5pm to set up… geraldine was suppose to be there at 11 to do what she was suppose to do. i got there at 3pm and geraldine was not there. she arrived at 315. they kicked us out at 5 so needless to say my booth was not finished. geraldine told me that she would come back the next morning and finish doing what she needed to do. the next morning came and geraldine texted me at 730 saying she will be there at 8:30 and she was going to charge me additional fee for coming because she had a wedding to do that day. i called her and told her it was not my fault that she did not finished my booth and i was not paying no additional fee. she commence to ask me what time did i need her to c0me that sunday to pick up her stuff. i told her 5pm. sunday 5pm came and no geraldine. i texted her, i called her three times and no response. the last time i called her i left her a message telling her that i was speechless and did not understand the way she operate her business. didnt hear from geraldine. i get a email from some person name carmen… something (the financial advisor) 11 days after the event was over, saying they wanted the final payment and they wanted to know when was i dropping off there stuff i rented. i looked at that email and was appauled. i couldnt believe. i said that fool didnt go pick up her stuff… just shook my head. i sent carmen a response email back letting her no that geraldine broke our so called verbal contract. i’m so thankful i didnt pay her in full. she wanted me to pay her in full but because of her history i had with her i couldnt and i wouldnt. i cant believe that they would wait 11 days to contact me… i had sent geraldine the exhibit contract so she knew all the rules and regulations. this company is a total fraud i would avoid them like a plague. And my booth was not complete. i had to go out and rent my carpet. i was so disappointed and hurt by the service i received.

I contacted Geraldine about 3 months prior to my wedding but I only needed her as my «day of» coordinator so 3 months was plenty of time.
Her responsibilities were provide the floral, decorate the ceremony site, decorate the reception, and be the point of contact if anything goes awry with the vendors.
Things started out good, she scheduled for us to meet at least once every two weeks and she was working closely with the owner of the restaurant at which the reception was being held.
She seemed disorganized at times. I would arrive to our meetings expecting her to have ideas layed out already but instead she would fumble with her laptop going from site to site scanning for ideas. It was overlooked because what I was mainly interested in was how beautiful everything would look and judging from photos from past weddings she decorated I had gone to the right person.
Another good thing was that she was willing to work with my budget. She verbatim said, «Whatever your budget is, I will make it work».
So we signed a contract, (which I’ve asked her several times to send to me and I’ve yet to receive it) and I ended up paying her the full amount prior to the wedding date. My mistake.
The day before the wedding I was telling her everything I was going to bring to the rehearsal for her to have to set up in the morning.
Among those things were the seat covers that I told her previously I was going to provide since her «connection» was $ .50 more per chair
cover than mine.
She acted shocked and said, «Lisa, Lisa, Lisa please don’t tell me you rented your own?!» I said, «Yes, Geraldine I did. We had this discussion a month ago and I told you I could find cheaper.» She continued to tell me that they had them in inventory for me. So I asked her if they were in her inventory, why was she going to charge me $ 1.50 each?
She said she wasn’t going to charge me and with that alloted money she was going to put that towards more floral. *What the hell?!*
I was so upset because if this was going to be included in the price why the hell would I spend an extra $ 300 of my own money?
Well, so I would never wish for a disaster to happen but my chair cover lady didn’t have enough covers for my wedding and I ended up needing Geraldine’s chair covers. It worked out, but her bs she spouted to cover up the mistake she clearly made irritated the hell out of me.
Day Of: I’m really not happy to see Geraldine but it was my big day and a few other things were going awry so I wasn’t going to let her mess up ruin it.
The boutineers: I specifically asked for red for the groom’s family and pink for the bride’s. (My mother in law’s wishes)
1^st of all they were «peach» boutineers and purple orchid wristlets.
So now there was no determining who was on the bride’s side and who was on the groom’s! (VERY important in the Vietnamese culture)
Did she expect for the men to wear the wristlets too?
The bouquets: Mine was all white and the heaviest and bulkiest bouquet that I’ve ever seen. We had a full conversation of exactly what I wanted and it looked nothing like it. I wanted it to be mostly white with hot pink flowers sporatically placed.
The credit that I can give Geraldine was that my ceremony looked absolutely gorgeous they way she decorated the arch and the isle.
I was so pleased that I was starting to overlook the rest and I was starting to get excited about the reception. She filled my head with beautiful details of how it was going to look.
Envision:
–Blue and white drapes hung from corners of the ceiling and all meeting in the center of the ceiling where there will be lanterns cascading down in the shape of a chandelier.
–Flowers behind the water on the waterfall that was at the entrance of the restauarant.
–Fish tanks and photos of food covered by drapes. (Chinese restaurant)
–Drapes covering the back wall decorations of the restaurant (Colors of the décor clashed with my theme)
–Table centerpieces arranged on each table
The reception started at 6pm, and I arrived at 5:15pm. People were scurring about everywhere and NOTHING was done!
It ended up that that the only thing that got accomplish were the centerpieces, and that was getting finished as people were showing up. She blamed it on the restaraunt owner that he didn’t let her in at the time they supposedly agreed on. George (the owner) told me the day we booked it that we could start setting up at 3pm so when she told me he said the morning was ok I was surprised but happy. I’m not sure to this day what was agreed on bc he says one thing and she says another. Regardless, she should’ve had the agreement in writing.
She really wasn’t much help at the reception, she lost the pen that we gave to her for my photo signing and she left early without saying anything.
At the end of the day I’m wondering what exactly my money went towards. She ruined my wedding and didn’t even offer me any compensation.

Gereldene is an angel!!! She made my wedding look beautiful and elegant. She really has a gift! I was on a tight budget and she worked with me to get me everything I needed to make my day shine. She stayed for my whole
Wedding and made sure everything from food to the photographer was in order. She’s amazing! Definitely worth the extra money to have her help and set up. So glad I found her!