Cross Electrical

Although Cross Electrical did not service my heating system, albeit it is a very old and specific type of heating system, Kathy from Cross Electrical was able to refer me to someone else and point me in the right direction. Thank you Kathy!

Was looking for reliable and honest electrician so Asked my friendly hardware store electrical manager. They were referred by Bill at Dale hardware, who has never steered me wrong. Called the main number and someone picked up right away, I was impressed. Told her what I needed, she tried to get someone same day, but got appointment next morning. Again impressed by the service. The gave me a 30 minute window in the morning, the guy was there right on time. Very impressed. Had both jobs done at two different addresses within two hours. Guy was polite, knowledgeable, and did not waste any time. Job we’ll done.
Need I say more… I found a electrician that I will continue to use and refer to everyone I know. Thanks again for the great service.

Unfortunately the schedule set by our Solar Company kept us from being able to use Cross Electrical, but I still wanted to give a 5 star review because they were the only electrical company to call us back (and quickly) and were extremely helpful and professional on the phone. We will definitely keep them in mind for future jobs!

I needed several small electrical jobs done around my house so I checked Unilocal and saw the good reviews about Cross Electrical. I was not disappointed. I called and left a message, Kathy got back to me right away and I made an appointment. Joe came out we went through what I needed, several non working outlets, adding a 240 outlet and to fix a strange porch light/​outlet configuration (done by the previous owner). Joe and his team were able to complete all but the 240 outlet the same day — not their fault I needed to decide on the type of plug I needed. They came back one week later and put in the dedicated 240 outlet. Joe and his team were fast, efficient and nice. They kept the work areas clean but the most important thing — they did great work. The cost was totally reasonable. I will be using Cross Electrical for any of my future electrician needs. Thank you!!!

Could not be happier with Doug’s help. Called at 4:40 after my dryer was delivered and we found out the outlet in the laundry room of our new house was the wrong socket. He was here by 5:15, replaced the outlet, actually replaced the circuit breaker with a properly specced one, gone by 6. Smart, personable, efficient, and accessible. More than you can ask for, will definitely call again if needed.

I was looking for any certified electrician in the Fremont area to add a 220V outlet to my kitchen. I read most of the electrician Unilocal reviews but was passing up on Cross Electrical since their reviews were all 5 stars and they might be expensive. So I tried calling a handful of the 4 and 3 stars electricians but they all charge travel fees of $ 89 dollars to just give quote. One of them other companies waived the travel fee so that they can come out and give me an estimate. The electrician came and quoted me a $ 1000+ dollars to install two 50 amp breakers and a junction box. Finally, I just gave Cross Electrical a try because I was getting nowhere in my search. When I called Cross Electrical, Kathy picked up the phone and she was just upfront and said that it can cost me around $ 450 dollars. She said however that it may be $ 550 depending on the oven wattage requirement, how difficult my crawl space, and the distance from breaker to kitchen is. Doug and Jerry showed up at my door on time for my 7:00 am appointment a few days later. That alone was impressive since I had to go to work that morning at 10 am. Doug surveyed the house and said that they can do it for $ 450. I could have sworn that these brothers are some kind of church ministers because of their demeanor. There are still a lot of good people in this world and Kathy, Doug, and Jerry are one of them. Bottom line is that I was very happy with Cross Electrical. They did a great job in adding a circuit breaker for my oven. They came on time to their appointments and were just straightforward when it comes to their pricing. They installed the junction box to my oven but my oven was not there so they came back another day to hook up my oven to the junction box. I highly recommend these guys. Please give them a call first before calling other places. I’ll use them for all my future electrical needs for my house.

I am so thankful we found Cross Electric! Doug and Kathy are such kind people to work with. Doug is an excellent electrician who helped us install lighting in our acupuncture practice. He did such a great job and I am excited to use his services for our home electrical needs as well as business in the future. Thank you so much Cross Electrical for being such a great business in Fremont!

If you are looking for an honest, reliable, and high quality electrician, Cross is the way to go. I was impressed with their professionalism throughout their organization. They came out and did a «small» job at one of my managed properties and I was very happy with their work. Communication throughout the whole process was great. They genuinely take pride in their work. If all of my vendors were like them, my job would be easy. :-) Would happily use them for my next electrical job.

Recently used them for some work around the house and install light fixtures. They did a great job quoted reasonable prices with a breakdown of all things they will be installing and itemized cost.

I was in desperate need of an HONEST, reliable licensed electrician. I checked out the reviews on Unilocal and decided to give Cross Electrical a call. I explained the circumstances and the trouble shooting I had performed. Doug said I had done everthing he would have recommended to me. He said he would be here in twenty minutes and he was. A new GFI outlet was needed. He is very friendly and didn’t try to tell me that my house needed rewiring, which is usually what the crooks do. I will definitely call on Doug for all my future electrical jobs.

I was doing my house remodeling and they are really helpful in every single aspects.

I really enjoyed having Cross upgrade my panel and add a light and several outlets. The only guy out of five other bids that was honest and up front about what it would cost. Plus when PG&E came out to inspect the job a few days before and reported that the new box would need a 3′ move — something Cross never encountered — they split the extra costs w me. Plus I received a 5% discount for cash payment. Very trustworthy. That’s most important.

Was in need of an Electrician and checked Unilocal and found the perfect ratings for Cross Electrical.
Gave them a call and Kathy answered all my questions in regular speak and was just wonderful to talk to. I forgot the persons name but the electrician came out, friendly as can be, fixed the problem and eased my mind.
Great Customer Service is hard to find these days and when you do experience it, you want to keep that relationship for life. I will definitely be recommending Cross to all my family and friends.
A+

Seriously they deserve 5 stars. They are very courteous and nice to deal with.
So I had an issue with my microwave and refrigerator being on the same circuit breaker and the breaker kept on tripping. I called Cross Electrical and Kathy picked up the phone and gave me some good advise and even tried to save me money by giving me tips on what I can do without Doug needing to come over. Anyways I still asked for Doug to come and take a look as I was worried.
Doug came promptly at the appt time, never met any contractor who was so gentle and nice to work with. Anyways he came and checked a few things electrically and gave me some suggestions on what to do to have the appliances on different circuit breakers. He did not take a single penny for giving all those advises and suggestions. He could have easily feigned to do something on the breaker and fuse box and something else and I would have paid since I would not have known any better. But he was honest and that is what I appreciated a lot. He was not like the other electrician (see my other reviews) who came and just turned on the reset button and I had to pay him 250 bucks for that! So there are good guys like Doug and Kathy.
Next time I have an electrical need, I will call them as they are an honest couple.

Why would anyone give Cross Electrical anything less than 5stars! Personally, I’ve dealt with difficult people so maybe something’s up. Anyways, Kathy & Doug are always prompt, proffessional, and friendly when answering any questions I have. If I have any problems, they are at the top of my list! #1

I have much personal experience with Cross Electrical. Their honesty and quality can’t be beat. Do yourself a favor and give them a try-​you won’t be sorry!

I thought I had a problem with the electrical wiring to my hot tub and called these folks. Cathy answered the phone and asked me to describe the problem. Turned out Doug was on a field call and she politely told me that he would call me back later that evening. As promised, Doug called me back and asked me a few questions before asking me to go check the GFCI breaker. I mentioned that I had already checked it, but he explained to me that I had to first push the GFCI breaker switch all the way to the left before I turned it back on. It turned out that that was the problem all along!
The fact that he helped me over the phone and did in a very friendly manner was good enough for five stars. The fact that he patiently answered my other questions (about the hot tub wiring and the breakers) was reason enough for me to sign up on Unilocal so I could post this review!
and yes, I’m definitely calling these guys the next time I have any electrical problems in my house.

Dear Unilocal,
Just because Cross Electrical seems too good to be true, it doesn’t mean that the reviews are false. They’re probably just an exceptional company to do business with.
I’ve written a number of reviews for Unilocal in the past, and I’ll vouch for Doug and Cathy Cross. They’re the real McCoy. As incredible as it may seem, a visit from these electricians will leave you astounded. They arrive on time, quote you a fair price and stick with it, clean up after they’re done, and are always available to answer any questions you may have.
Unilocal, they really are a five-​star, no-​question-​about-​it kind of company.

I was involved in a sale of an older home in the Irvington Area of Fremont. As with most old homes the Property Inspector found several electrical issues.
I called Cathleen and sent her a copy of the report. Doug was able to get to the house quickly and correct everything at a fraction of what the imagined cost was.
Cross Electrical is fair, friendly and easy to do business with.

What a wonderful local electrician!
My wife and I purchased a foreclosed home in Newark this year, and had some concerns about the electrical system and wanted to do some upgrades as well. Doug and Cathy were extremely professional and the quality of their work was great. They were very quick to respond to both voicemail and emails, and were more than happy to explain in detail what they were going to do to «tune up» the electrical system for our home.
On site, Doug and his brother had friendly personalities and took pleasure in answering detailed questions I had. They offered their honest opinion as to what future projects I may be interested in doing, but were not pressuring in any way of attempting to get me to spend more money.
The recessed lighting they installed looks fantastic and really increased the appeal of our hallway. They were able to place weather-​proof external outlets outside our house without the need of running conduit all over the place. Spend your money locally with pride, and you can feel safe doing that with Cross Electrical.