Cupcakes On The Go

Tried to arrange some cupcakes to be delivered for a birthday. Spent a bunch of time online and on their website and placing an order, and never heard back from them. Not even the courtesy of a reply.

I have ordered from Cupcakes on The Go several times and have also recommended them to colleagues. The cupcakes are delicious. However, the customer service is not good. I have contacted them several times by website, email and phone trying to get a receipt for my order. Unfortunately, after several weeks, I have still gotten no response. This is all very unfortunate!

Attempted 3 times to get a hold of someone to place an order and no luck. They are probably out of business.

This place is extremely good for cupcakes, tho you have to order ahead of time. I recommend this place.

I ordered mini cupcakes for my daughter’s Bridal Shower. They were delivered on time in Los Gatos. They were a bit hit! Delicious. red velvet, snickerdoodles & dark chocolate with raspberry filling! We had six dozen for 19 people… there were 2 left! Alyssa was timely in getting back after my order and confirming the order before delivery.
For the whiners… I do not know Alyssa and picked her on line.
I only have one daughter, but I’m sure I’ll find an excuse to order more «Cupcakes On The Go».

I left several messages and never got a call back. :-(

Horrible. Absolutely horrible cupcake place. I sometimes wonder if the people who leaves the «GOOD» comments are friends of this Allysa Lee owner. I left an order in their website and emailed Ms. Lee directly 3 days ago. No response the next day so i decided to contact her. Left a message. No response. Yesterday. left her another message to give me a call. No response. I do not understand why you would have a business and not get a return call. I’ve read some of the other reviews and I told her that an excuse of «technical difficulties» is inexcusable. I would not trust this person at all. I’m pretty sure these 5 star comments are 100% friends.
Go elsewhere. You will get the same response. I even feel like reporting this business as a scam to BBB.

Don’t bother, you will never get a call back.

After trying these I had a debate with myself whether to have a cupcake holiday at the end of every month just so I could put in another order. These cupcakes were SOOOOOOO good, i haven’t tasted anything like them. Not as sweet as Sprinkles but not too light like your grocery cupcake (i don’t mind grocery cupcakes, they are A-​OK with me… depends which grocery!).
I ordered 4 dozen mini cupcakes; 2 dozen «chocolate covered strawberry» and 2 dozen of the smores. presentation was neat in plastic trays. the cupcakes arrived in pristine condition. My mom, who normally hates me for spending so much on sweets, LOVED cupcakes on the go. The smores cupcake, i cant even begin to explain. SO GOOD. My daughter picked off the strawberries on the chocolate covered strawberry cupcakes that were left. lol. That one was great too… good FRESH strawberry flavor with just the right mix of chocolate flavor. the fruit didn’t overpower the chocolate. so yummmm!
ok now on to the technicals that you all would appreciate to know:
–ordering is very easy. love how you can do it online. Alissa, the owner responds very quickly.
–I think they were super booked this past weekend bc they opted to deliver my cupcakes 2 hours earlier than i had requested. I didn’t mind this so i gave my ok. After 30 mins of the designated time for delivery I still had no cupcakes. I called and left a message for Alissa which she promptly returned. They had a lot going on but cupcakes were on the way.
— Her husband delivered the cupcakes and apologized for the delay. very nice. I didn’t mind the late delivery BUT if i had somewhere I needed to get to I can see how this might have been a big inconvenience… luckily it wasn’t !!!
Overall I was VERY satisfied and will be ordering again. I’d give some allowance between the delivery time and the time that you actually REALLY need the cupcakes by. With all the business these people get I’m sure it gets hectic trying to manage all those orders with only two people working. I recommend to EVERYONE!!!

I don’t think I’ve heard of Cupcakes on The Go until this past weekend. My bride hired them for her wedding. Instead of a cake she had the mini cupcakes. Great idea!!!
As we were setting up the mini cupcakes on the tower you could smell the cupcakes. They smelled so delicious!!! I was able to try the red velvet and Cookies n Cream and the Red Velvet was my favorite.
You can eat quite a few, but be careful they can be addictive :)

I ordered the mini s’mores cupcakes for my wifey’s birthday party.
They all looked and tasted very good. I had to refrain from eating too many and save some for other people. The marshmallow topping, drizzle of chocolate, small piece of graham cracker and the graham cracker bottom added a great touch to the presentation of the cupcake.
Most of the other cupcake places in the area were a hassle from needing to order way in advance to barely any communication. Working with Alissa was a breeze. Looking forward to trying the other flavors.

Friends got the 24 mini smores cuppiecakes… they were little bites of heaven! So decorative!
the bottom was graham cracker crust, then the choco cupcake with a melted marshmellow on top and a chunk of graham cracker… they pay so much attention to detail, and do not skimp on flavor. Awesome. :)
I’ll be sure to order some for the next birthday that rolls around.

A co-​worker wanted to bring some cupcakes to the office for Canada Day and asked for a good place to order them. Since I recently got my Fresh Guide coupon after some positive Unilocal reviews, I suggested this place.
He got 3 dozen mini red velvet for the Canadian red-​and-​white-​coloured theme. The delivery was supposed to be 11am to our office in SJ, but the lady (not Alissa, guess she’s busy baking) called to say she’d be 20 minutes late. She arrived around 12pm.
The cupcakes were so cute with sprinkles on top! They were moist, with the right amount of frosting and not too sweet (a folly for some cupcakes).
So naturally when I was going to a Thanksgiving dinner, I thought of cupcakes from her again. (We are just not pie people…) It was a bit frustrating as I tried for over a week to leave voicemails, emails and order forms online only to not hear from Alissa. Finally, a few days before the dinner, she got back apologizing for technical issues and told me I could pick up my order 1:30pm Sat afternoon.
However, it turned out her deliveries were running late due to traffic. After pushing it to a later time once, she decided to just deliver the two dozen mini cupcakes to me in San Jose and for all the trouble, she gave me a discount.
The chocolate-​covered starwberry cupcakes were even better than the red velvet! First of all, they were so cute topped with a quartered strawberry slide. They were super moist and the filling and frosting were light, airy and fresh.
I will definitely order cupcakes from her again in the future!

I found «Cupcakes On The Go» on Unilocal (after endless nights of researching) and I’m so happy that I found them. I ordered 3 dozen cupcakes for a surprise b-​day party. I asked for «Happy Birthday» to be indicated on my cupcakes, and they came EXACTLY the way I wanted them to be. They were delivered on time and the delivery person was super nice. They came with the cupcake holder boxes and every single cupcake was in perfect condition when they arrived. Then I displayed my cupcakes on a very nice platter for the night. Through out the party, I got endless compliments on my cupcakes. Everyone was asking me where I got them. They were a HIT!!!
These cupcakes are super reasonable price (actually cheaper than anywhere else) and I love it how they can be delivered. If you are having a party for whatever reason, you gotta try «Cupcakes On The Go»!! I will definitely order from them again for my next party. Thank you ~ Alissa!!!

I searched all over Unilocal and various wedding websites to find a cupcake baker for my wedding in June. We wanted to find great tasting cupcakes and a custom cupcake display — a combination that was surprisingly harder to do than it seemed. And we tried EVERYTHING — all the big name cupcake places and then some.
Thankfully Alissa came through! Not only were her cupcakes super tasty, but she was also willing to re-​create a cupcake display we had found on the internet. She started off by coming to us for a tasting. Once we selected all the flavors, she custom-​made fabric-​covered square tiers to display our cupcakes and added a small square «cutting» cake for us as well. We originally ordered mini cupcakes but due to a last-​minute problem with the cupcake liners we wanted, she had to make full-​size cupcakes with no extra charge! Even so, Alissa’s prices were SO reasonable, we almost didn’t believe it! She was our only vendor who didn’t mark up her prices just because we were requesting her for a wedding!
Alissa does run her own business and bakes out of a commercial kitchen space she has in Fremont. I wondered if she would be able to pull off the whole order, but my fiancé kept pointing out how much of a passion she had for what she does and that she would come through. And guess what? He was right! I guess that’s why I married him :)

I found out about Cupcakes on the Go from an online coupon service called Fresh Guide. I was so excited to have a way to have cupcakes delivered! I called first but had to leave a message so then I tried placing an order online. I was sort of worried because I wanted them for the next morning to be delivered at work for a party. I was contacted by Alissa over email later the same day and got my order placed.
I got the minis of red velvet and the «afternoon pick me up» which are chocolate cupcakes with a mocha frosting, espresso mousse filling and topped with a chocolate covered espresso bean.
They were delicious and just the right balance of light, sweet frosting and moist, dense cake. I can’t wait to have another occasion to order again! Compared to boutique cupcake bakeries like Sprinkles, this is definitely a deal!

I’m one of those «late gift shoppers.» The day before Mother’s Day, I was trying to order a fruit basket from Edible Arrangements. The closest one to me that was still taking orders was all the way in Belmont. Forget that. So I was looking on Unilocal,and stumbled upon Cupcakes on the Go. I was like, order cupcakes for my God Mother? Sounds more like a birthday order to me. But when I read the reviews, I was amazed at what everyone said. So I said, what the hell, let me give this lady a try.
Called her, no answer, so I left a voicemail. Almost immediately right after, she called back and said she can fill the order by tomorrow morning (Mother’s Day). So I ordered one dozen of her red velvet cupcakes and one dozen of the snickerdoodle cupcakes. In the morning, she promptly arrived and dropped off my cupcakes.
I looked in the box, and they looked soooo perfect and cute. I was like, yes, my God Mom will love this. Went over to her house, and delivered the cupcakes. She ate the snickerdoodle one first and closed her eyes and said, «Mmmmm.» Then she tried the red velvet, and was like, «WHERE DID YOU GET THESE???» & I said, I ordered them from a lady, are they really THAT good? She said, «TRY ONE!!» So I tried the red velvet, and oh my gosh. She was RIGHT. These cupcakes were DELISH. Not toooo sweet, but sweet enough to make you want more. Her kids end up coming over (4 kids all over 20 years) and they all scarfed down the cupcakes.
I was EXTREMELY pleased with her service and her products. I will be ordering from her again.

My rating is for customer service only, I haven’t had the chance yet to taste the cake!
I inquired about the bakery doing custom fondant toppers and I had a reply right away directing me to another baker in San Francisco who does custom work like this, since she is not yet doing fondant work.
I think it’s rare in this day and age for someone to refer me to a competitor of sorts and to do so in a very friendly and helpful manner. This speaks volumes to me about the business ethics and integrity of this business! Thank you!

They DELIVER! Need I say more?
We had 48 cupcakes delivered to a a restaurant for my boss-friend’s bridal shower. 12 Red Velvet, 12 Vanilla Latte, 12 Chocolate with Vanilla butter cream frosting, and 12 Carrot Cake. They were all very delicous and created quite the BUZZ.
The bride-​to-​be was very pleased!
Thank you Alissa Lee!

We ordered mini cupcakes in red velvet, german chocolate and chocolate raspberry for a birthday party and we were definitely impressed! They delievered it to the house for free and for 3 dozen mini cupcakes it was around $ 40. The ladies were a pleasure to deal with and I would definitely recommend their cupcakes.
Enough business talk, let’s discuss the cupcakes! The chocolate raspberry and the german chocolate were really good because as a hostess I have to taste test all the food. But the red velvet was amazing! I’ve had red velvet before that was too dry or the frosting was too sweet or many other disappointing instances. But not these, they were spot on!
The prices are very reasonable for the quality of cupcake you get. I will have to try to regular sized cupcakes next time!