DT & T Services

I brought in IMAC for hard drive replacement (parts brought from OWC) and my MacBook for hard drive failure. These guys had both computers operational and returned to me within 3 hours. OUTSTANDING SERVICE!!!

Extremely fast, professional, affordable, and expert service.

These guys are great. My MBP would not turn on at all and had indications it was time to cut my losses when Apple repair wanted 700. I might as well get a new one at that price. But, a local computer shop turned me to DT&T. I went online to see their prices and was amazed you can ship your computer to them. I had to get my logic board repaired on my 13″ macbook pro. I sent it to them through UPS, free shipping. I got my macbook back 2 days later working perfectly for about 300 bucks. Granted, I live about 30 minutes away but the hassle free shipping was more than I could ask for. The only qualm I had was I received no email that they received, fixed or sent back the computer. None the less, I was pleasantly surprised when my computer showed up and worked perfectly.

Spilled water on my Mac Book and Apple wanted to charge me $ 750 to fix the corrosion damage to the logic board and solid state. DT&T did it for $ 395. My computer seems to be working fine, and no lost files!

Issue: MacBook retina screen pressure point «crack.»
Solution: DT &T Services… about 3 hours… and $ 350. An amazing bargain compared to the value of the machine (and compared to the $ 720 cost if done at apple store). Parts were in stock (major time saver), expertise was on hand, quality was delivered (great screen), and a personable smile and handshake was extended.
Really happy with these guys. I recommend you try them out!
Chris

replaced logic board in old MBP, and replaced video card in iMac.
i’m in LA, they’re up in Fremont… but i still ship my tech here.
’nuff said!

I’ve had to bring our MBP in twice because of liquid spills in the last two years. We were pleased that the first repair was even possible and they shipped back our perfectly functional and beautifully clean machine in reasonable time. We knew at this point, we’d found our go-​to Mac guys.
This last time concerned us because they couldn’t restore the OS on our hard drive because we’d loaded it so full. This was resolved with a hard drive upgrade and placing our old drive in an external USB case. Unfortunately, the video issue was not completely resolved. It was functioning properly but would occasionally lock up with funky video that cleared with a restart.
I brought it back in after over two months of hoping it would clear up and they did the wizardry just like the first trip. When I picked it up, I pulled my card out of my wallet to pay them, thinking I’d waited too long to bring it back and was pleasantly informed that the work was still under warranty. No charges.
Not only are these guys technically excellent, but they showed their honesty to me. Whilst I hope to never need their services again, I’m confident that if I need them, they’ll take care of my Mac repair needs.
I hope they get all the business they can handle so they’re there if I ever need them again.

I initially used these guys to repair a MBA on which I spilled wine. They charged $ 450 compared to the $ 750 Apple wanted. I recently had another MBA that needed a new battery. The Apple store told me that I needed to make an appt and would not be able to leave the laptop if they didn’t have the battery in stock, and they refused to tell me if the battery was in fact in stock. What a pain. So I decided to go back to DT&T and not only were they less expensive, but they offered to do the replacement right then. It took less than 10 minutes. I am impressed with this place and will use them for any future repairs.

Spilled chocolate milk all over my macbook air, which i’ve only owned for 1 year. I brought it in to the Apple store and one of the «geniuses» opened it up in the back of the store, took some photos on her phone to show me there’s milk all over it (duh! that’s what I told her). The genius proceeds to tell me that it’s very badly damaged because there was milk all over and I can send it in to a third party store via them for $ 755 for restoration to health. I asked the genius to take out the hard drive for me, since i didn’t have the special screwdriver to open up the computer.
I went on Unilocal and found We Fix Macs! in Berkeley and spoke to Howard, hoping he can extract my photos/​videos from my hard drive. He told me that there’s a possibility my Mac can actually be fixed and referred me to DT&T since I live in Fremont. There’s a glimmer of hope and I was ecstatic!
I brought my «dead» Mac to DT&T and they did a free diagnostics on my computer. They told me everything was working, except for the logic board! Woot woot! I gave them the ok to change out the logic board and I got my computer back to life within a day! They even fixed a few keys that were broken from when my husband removed the individual keys for the computer to dry.
I went from devastation to elation! All thanks to the honest and affordable work of DT&T!

Very pleased with the work and service. He was able to repair a cartridge to a very expensive car scanner that we use at our shop. Every other place I went to either didn’t want to mess with it or didn’t know how to fix it .I will be coming back and recommending anyone who needs and computer repairs. Thanks again DT&T

Great service. I upgraded my iMac 27″ with an SSD in place of the optical drive. In the process I tore the connector for the display cable from it’s attachment to the motherboard. Fix is beyond the scope of most computer shops. Apple can only offer to replace the mother board. DT&T fixed it for a reasonable price within 24 hours. Very satisfied.

My mid-​2010 MBP suddenly stops loading half way through startup. I found DT&T on Unilocal and it was rated 5 stars. Although I have to replace my defective hard drive with a new one to solve my startup problem, the owner is patient to listen and understand my laptop issue and provide best solution to solve my laptop issue. Their service is super fast, too. Also, their price for a new 1TB hard drive, external drive case, and service is very reasonable. This is a must go Mac repair store if your Mac is having a problem. A job well done, DT&T!!!

Just wanted to say how impressed I was by this place. I popped off the internal video display connector on my iMac’s motherboard (it’s easier to do than you’d think) and I was able to get a new connector hand-​soldered on by these guys. This is a very difficult solder job and they are one of the few shops I could find in the entire country that offers to do it.
Anyways, they saved me from buying an entire new motherboard for my iMac! Thanks guys!

I sent my mac to this DT&T because I spilled water on it. They fixed it and everything seemed fine. A few months later, the screen was messed up (still working but blue lines all over). I didn’t do anything to it, they just didn’t attach the cords correctly. I went way out of my way to get it to them and get them to fix it. They fixed it within a few hours, and it was working fine. But when I got home, the screen wouldn’t turn on at all. They actually managed to mess up the computer more than it already was.

I doubt I’ll be coming back here if my computer nees to be fixed. I should have paid attention to the bad reviews. It does smell like smoke in the place. My problem is that they NEVER call. They’ll promise that they will call when it’s ready or when they will give me a quote. Nope! I had to call several times myself to get updates. Plus the guy forgot how much money they quoted me, and asked «oh, what did we say we were going to charge»? They didnt have that written down or in their system?
Plus I’ve had a few problems with my computer after I got it back. They did fix my computer and CD-​Rom. However, the place is just not run smoothly. I don’t know why Hewlett Packard keeps suggesting their customers go to this place to get computers fixed.

Been using them for years and JOHN (the owner) is incredible.
Punchline: FAST and LOW-​COST Board Level repairs at far less than Apple or other Apple Repair facilities.
From what I hear from some technicians at those other local places, they send their boards to D&T for board level repairs.
Go to the BEST — D&T!
Been referring friends and family there for years and no one I have known as had a bad or nominal experience. Everyone has told me that their service, repairs, and warranty was exceptional!
Forget Fry’s — Best Buy — Central Computer — Geek Squad or even AppleCare.
This is the place!

DT&T’s service is 5 stars, hands down.
I had all but given up on my macbook pro after going dead a few weeks back. Both the Apple store and a recommended local Apple cert. repair shop felt that my computer likely had a faulty HD and logic board. My computer was effectively totalled (est. repair cost $ 600). The Apple cert. shop suggested I buy a new machine.
I decided to give DT&T a try after reading some reviews and checking out their prices. They provided a free diagnostic and found a faulty logic board. The HD was apparently fine. A replacement board with installation was $ 295 and included a 6mo warranty on parts. I had my computer back and working as well as ever within 48hrs of dropping it off. Could not be happier with their service.

I really do not know what to say about DT and T because the service was beyond perfect. I do not understand why anyone would not give them a great rating but here is my experience with them.
It started with a huge mistake, spilling tea on the laptop (a lot of tea). Everything went blank and I thought a new computer was needed so I called around and a few shops insisted I needed a new Macbook Pro because it would be too expensive. One shop even laughed and was very unfriendly.
Well, since I was using Unilocal to help me with my problem, a shop I went to recommended DT and T so I called and Brian answered the phone. I told him the problem and he gave me a few options. He was very friendly and was not at all rude or insistent on a new computer.
I drove over to him and was greeted, he asked to see the computer and said he would call me in a day or so. A few hours later he called back and said it would be about $ 425 for a new board and would take a few days. A little later that evening, Brian calls again! Now he says it would be ready by end of day, THE NEXT DAY!
To end this story, I am writing this review on my Macbook that Brian repaired. He or his staff not only saved me a lot of time but a lot of money. I can not say enough about DT and T. I hope you will consider DT and T because they are great and NICE!
THANK YOU, BRAIN, DT and T staff!

OMG! OMG! OMGGGG!!! This place saved my life.
I was using my husband’s 15″ MacBook Pro that accidentally fell from my lap. Though fully functional, it left a crack on the screen. I did not want to get my hubby upset as he is VERY possessive about his Apple devices — a big Steve Jobs fan. I just had to get it fixed w/​o him knowing and in the very little time I had while he was away for work. I took it to DT&T and was told that it’ll take around 3 — 4 hours. I told them it was urgent… Gosh! I started praying hard that my husband doesn’t return home before those crucial 4 hours, but to my very PLEASANT surprise, I got a call back from DT&T in less than an hour informing me that my Mac is all ready to be picked up. Woohoo!!!
For a price of $ 350 and the time they took — it was totally worth it.
PS — At the end of the day, I did tell my husband :)

I like these guys. They’re polite, soft-​spoken nicotine addicts and they fix my computer for a fraction of the price Apple gives me. They also get it back to me the same day if I ask.
Here’s Apple:
I have to make and keep an appointment, which is a nuisance. The guy at The Autistic Spectrum Bar (no offense to the non-​neurotypical community, but the employees at my Apple store behave like Spock when he’s feeling withdrawn) looks at the computer, sighs and before he even begins to speak a whirling black vapor fills the air. I cough. He says, «It’ll be $ 125,000 and we’ll return it a day or two before they lower you into the ground.»
Here’s DT&T:
I walk in, no appointments necessary, so already I’m in love. They open at nine. Get there early if you want it back the same day. A polite guy looks at the computer and says, «It’ll be $ 125 and ready tomorrow.» (That’s $ 124,875 less than Apple’s estimate.)
I say, «Oh really? Because I’ve totally fucked-​up parenting and my kid won’t make it until tomorrow.»
Guy says, «Okay, two o’clock.»
And it’s ready at two and fixed.
Update: Guy doesn’t always say that.
As the years go by, life being life, I don’t always get that fairy-​tale ending.
I still prefer DT&T to Apple.