Jamba Juice

This location got one star because my pitaya smoothie was delicious and had the right consistency. However, their employees need lots of training. The person that took my order didn’t greet me as she helped 3 others ahead, 1 order, for what seemed like the longest time. She seemed pleasant when she took my order. The lady who gave me the smoothie did NOT look like she wanted to be there including the older lady, perhaps the manager. She called my name, and that was it. No thank you, come again… Then I ended up getting 2 med sizes instead of 1 when I clearly said one. Cashier never gave me a receipt. I didn’t want to waste my time for feeling so unwelcomed. Never again.

My Razzmatazz was perfect and my son loved his as well!
Unfortunately, the employees were so sad… Not emotionally, but lacking in their service. They didn’t seem too pleased with each other and I never saw a genuine smile out of either of them.
The store is pretty stuffy as well. Maybe that’s why they felt so miserable?

The worst jam a juice location!
They use concentrate orange juice and pour it in front of u with no shame! Which is totally not worth almost 5 bucks for a small cup where u can get a gallon in any grocery store.

I used to live in Fremont 4 years ago NEVER had a problem with this Jamba juice until yesterday 10÷4÷2015. Ive lived in LA working as a MANAGER ever since I was the age 18 and i was very disappointed in management position that you guys so call they are rude and unprofessional. IF YOU ARE GONNA HAND A MANAGER POSITION TO AN EMPLOYEE MAKE SURE THEY DESERVE IT. Thats why they’re called lead’s to show your employees the skills they’ve learned.
I witnessed an employee rushing out in tears while a manager and a employee (Wearing green) were waving/​yelling good-​bye to her! If I wanted a watery drink i could’ve just gone to lucky’s and bought my self a naked juice.
WORK ON YOUR STAFF!

I usually go to the Jamba Juice on Mowry after a bad experience here before with customer service, but decided to try this Jamba Juice one more time after browsing in DSW. I walked in and the cashiers didn’t greet me, they just stared at me waiting for me to order. (AGAIN) After ordering with the grumpy girl at the cashier who didn’t even ask if I wanted my receipt, I went and waited for my drink. I was waiting for several minutes and noticed something go on by the cashier with the grumpy girl and a girl in a green shirt. She was walked out angrily and I noticed all the other workers suddenly start talking in a rude way about her, all while people were waiting for their drinks. After several more minutes of waiting, I was handed a watery Carribean Passion. I’m never coming back to this Jamba Juice after this service. I would give this 0 stars if I could.
Note to Manager or Owner: A smile when I walk in or a «Hi!» wouldn’t hurt to hear. Talk to your employees about talking about others somewhere else and focus on their jobs. We just want our smoothies.

The overall atmosphere of this Jamba Juice is amazing! Very friendly, bright, and lively.
The worker who took my order had a very positive attitude, which definitely rubs off on whoever talks to her :)
I also ordered an oatmeal, which she made immediately after taking my order (which she took as soon as I was ready, which is a plus). I didn’t have to wait long at all (legit like 30 seconds). This is also considering the fact that there wasn’t a line either, so I’m not 100% sure how fast service would be during huge rushes!
Lastly, the drink I ordered, the matcha green tea smoothie, was DELICIOUS :)
Very happy with the service!

Jamba Juice on a hot/​warm day isn’t a bad idea right? The store is overall clean and their drink was good. I ordered a medium pomegranate paradise and it was pretty good. Took quite some time to get my drink but that’s because there were a lot of people on a hot day which is very understandable.
I used their restroom at the store and I highly dislike when a key is required because then you play the guessing game whether or not someone is in there or if you should ask for the key or not. Their customer service though was great, very friendly and smiled when I first approached them.

tropical colada — it’s pretty good
piña colada — pretty good
aloha pineapple — its ok
this location is usually crowded and no seating

Good stuff… ran out of tasty treats n the evening sad but we’ll worth the wait. Tried the new yogurt treat. It was ok will stick to the regular smoothie

Lines are often long. Be sure to sign up for their rewards. Nevertheless, a good place for fresh juice & smoothies, though I still prefer Suju’s Coffee’s 2 locations in Fremont.

Very nice staffs, quick drinks, lovely place to sit outside on a nice day. We come here all the time and love it because it’s clean and fresh.

I have been trying to get off my coffee addiction, so now I’m slowly becoming a smoothie addict. I was craving a smoothie so I stopped by this location. There were a ton of people working that day, which was nice. The girl who took my order was super sweet and friendly, another plus. I wish I got her name and tipped her. She’s the girl with a nose piercing. If you get her, she’s such a sweetheart. I ordered the Caribbean passion in a medium, and got an antioxidant boost. It came to close to 6 bucks. Not cheap but for the amount you get its pretty good. A medium is like a large size. They made my smoothie pretty fast, maybe because I was the only one in the store. Either way I was fine with that lol. Overall the smoothie tasted great. Is a boost supposed to add some flavor to the smoothie? If not it still tasted great. Again, I don’t know why this place has some bad reviews. Maybe I just come in on the good days. Again, don’t let bad reviews stop you. You be the judge and decide. Overall, the staff here is friendly and the smoothies are awesome!

Great customer service I tried the BerryUproot for my first time and added ginger and it was booooooob!

the service is soooooo SLOW!
there were only 2 other customers ahead of me and I guess one of the employee knew one of the customer. started talking and talking and talking… I’ve been waiting for over 10 minutes and still no drink. wtf?
now there are a ton of people… just waiting for get their damn drinks…

10÷19÷14 Went in today w/​my GF. Always get my usual-​Kale Orange power w/​extra kale and by «always,» I mean everyday. My regular stores are the one on Mowry and one located in Manteca, who always make my beverage perfectly and quite up to par with each other (which means they’re PROBABLY following the standards) – Kudos to them! I know the drink is of a thin consistency, but with the extra kale, the drink becomes a little thicker and in color –a dark green. When I received the two drinks today, they were runnier than usual. extra runny. Pretty upsetting. I waited in line for bad service and some crap ass drinks.
Wouldn’t come back to this location.

8÷23÷2014, 12:30pm. Saw customers point out to the crew that the covers and equipments they were using have soap all over it. The crew just gave them a «so…» look.
I went and check, yep, looks like they don’t rinse and just pour the soap bubbles into the smoothie mix with the cover.
Dirty and irresponsible crew.

This is a very small Jamba Juice located in the Pacific Commons Center. There is no seating so everyone kind of awkwardly crowds around the bar area waiting for their drink. I definitely would not go out of my way for this Jamba Juice just because it’s not that pleasant to wait in.
The service is just fine though.

I used to work in Pacific Commons and I always crave Jamba Juice. Peach pleasure or a matcha green tea please! I usually get my smoothie pretty fast. Only complaint is that when I asked for my smoothie to be more icy/​chunky, it was like regular. Lol oh well.

Dirty… And the bathroom is even worse!
Nobody has any huslte in this place… Come on guys, pick up the pace.

I really wanted to like this jamba juice location but my first experience here was not pleasant. I came on a Sunday about an hour after it has been open to get some freshly squeeze juice and oatmeal.
The guy that took my order look like he just woke up and did not look very happy to be at work. He took my order and he wasn’t nice but yet wasn’t rude either. I don’t know why I was expecting someone happy behind the register but I was and didn’t get one so I was bummed out about it. I put my order in and waited about 10 minutes. I ordered a 16oz juice blend and an oatmeal. Their juice blends are good but they can be a little on the sweet side for me.
I really like jamba’s oatmeal particularly the blueberry one. Once I opened my cap, I noticed that my oatmeal was most likely not cooked right or it was just not done yet. It was so soggy. Just imaged a bowl of cereal with milk in it and you let the cereal soak for about 20 – 30 minutes. It was that soggy and mushy and watery! It did not have the right consistency of the other jamba locations that I have gone to. I was really disappointed with their oatmeal at this location.
Lastly, I wanted to use the restroom before I left so I walked to the bathroom and this location requires that you are a customer and to ask the person at the register for the key. So I asked and he gave me the key. My. goodness! The bathroom was so disgusting… for a jamba juice location!!! There was a reason why they locked this bathroom, it was to shield the public from how disgusting it was. This was only an hour after it was open… how. could… it. be so nasty? They must not have cleaned the bathroom the night before or even in the morning. It was. that bad. If you have to use the restroom, you are better off using the nearby gas station.
Again, I really wanted to like this place but my experience here was horrible. Not so great customer service, horrible oatmeal and a dirty bathroom when the store just opened. This makes me think twice about the quality of their juices/​smoothies and food here at this location. I may try out this place one more time because I do frequent the pacific commons often but I will always be hesitant about it.