Lucky

I was looking for ben and jerry’s cookie dough ice cream and was unsuccessful at finding the regular size, but found a larger one that I didn’t even know existed– score!
After defrosting it for MINUTES in the microwave, I still struggled to scoop some in a bowl. I had a feeling something was off. When I bit into the cookie dough I knew for sure that something wasn’t right. After checking the expiration date, I discovered it was 4 MONTHS OLD. I decided to take the thing back since it was almost $ 9 and I felt ripped off!
Let’s forward almost a week later. They still don’t have any of the regular size, but wait… they have 3 larger ones! Oh and guess what? ALL 3 EXPIRED BACK IN OCTOBER AS WELL! Talk about a total lack of care and pride in their products. This store is a disgrace.
Oh and not to mention, on the previous visit two of their employees were messing around over the intercom system. Unprofessional all the way around.

Regular employees are great!!! Management could be nicer and more available. Decent selection. Location is so convenient!

I will never shop here again. I let the asst. Manager know the freezer was out. He only removed a few items. Left the other side filled saying it in boxs. He can’t tell if it not frozen. Am toss all my meat from the place. Now I know why am getting sick. I have talked to many people today. Then found out a few have gotten sick from here. After shopping h9ere I wounder how many people. Have been sick from here. There goes a chest full of meat. Like the asst. Manager said Lucky has known for years. They still haven’t fixed it.

I’ll make this sweet and short. This is one of the worst Lucky stores I’ve shopped at. They are always out of stock of what I need and/​or they don’t carry particular items. Okay, I understand it’s not a super mega store, but I’ve learned my lesson and won’t be coming back here unless it’s a trip for milk (which they’ll probably be out of too, LOL). And what I don’t understand is that there’s another Lucky about a mile away from here (just as bad as this one, but I would give it 3 stars instead). Is there really a need for 2 of them in such close proximity to each other especially for this struggling chain? Farewell Lucky!!!

Lucky’s has so many «specials» tags up. it was surreal. sure, some of them were minor .10 or .25 cents cheaper.
liquor section has more beers available than east bay stores.
brew: steel reserve «punch spike» (1.69)+. 8%alc.
–sugary punch taste with a smooth buzz. i like!
checkouts:
–checkers quick so got checked out in a jiff
-«free» coffee available from coffee machine.

I agree with wendy. this is 3 star supermarket. but I gave it an extra star for convenience.. what’s not to like when you need eggs for breakfast at 6am in the morning… and you can get um. Close to your house

I come here whenever I need something quickly. It’s located in a plaza on Fremont Blvd. by American High so it’s easy to find and parking is good, too. The store is pretty big and it has everything you need for cooking, snacks, drinks, dessert, and just about what you find at a typical grocery store.
I really have no complaints for this store. I usually can find whatever I need whenever I am here to grocery shop or to grab certain things I need. I typically use the self check-​out stations because I find that it’s a lot quicker if you only have a few items to get.
Overall, this is a good place for groceries. They do have a variety of produce, meat, and everything else. The prices here are decent and seem reasonable. I would most likely be back again.

ok I really want to make a statement here. They had buy one pack of hamburger get one free. each almost 10.00 dollars. i get the hamburger home only the outside is red inside is a tan colored weird meat??? not palatable at all. (i will post a pic later) Next i purchased special order hamburger buns… staled. next issue 2 for one diet coke. the two were charged at $ 17.89
then underneath is a –5.99 for the one free. Who is doing the math at this place??? shame on you people substandard food and prices. I will go back an return meat, buns but just ask about the soda. this is a Michael Finney issue channel 7 on my side, i will contact and send a copy of my bill, small peanuts i know but imagine everyone going to Lucky’s and savemart getting ripped off every time? this really sucks,

They have one of the best staff! Always friendly and ready to help! Keep it up. Most grocery stores lack customer service but this luckys is the opposite. There always asking if I need help finding anything or help out! Thanks for the service

Workers here are too slow to open checkout lines, too slow! And they wont open new lines during busy hours

A smaller store but still with a large selection. My number one issue and is the reason I only go to the location if I must. Is the staff. the Caucasian High School bagger is very confrontational and told me to go find a product myself instead of directing myself where to go. Then proceeds to catch an attitude when I asked him to walk me to it. Its your job to assist me the customer and then when you try to mention something to a clerk at self check out she was more concerned with the gentleman behind me never even showed me she was at least listening to the experience. Thanks won’t go back unless needed.

Super suburbanite grocery chain. Decent economical prices to go with the wall to wall, built for average taste products. National big boys like Frito Lay, Pepsi, Coke and Bud/​Coors will dominate the front door space. This is what will greet you upon entering and we sometimes have to wonder why this country on average has issues with weight/​obesity.
*hops off soap box*
Due to sheer convenience and definitely not because I love the products here, my last visit with a handful of staples (butter, juice, paper towels etc…) led me to the self check out line. I hit the «English» button and set my empty paper bag in the «bagging area».
Robotic Checker Voice: «Unexpected Item in the Bagging Area, Please remove item from the bagging area»
Me: *I remove empty bag from the bagging area*
R.C.V: «Item has been removed from the bagging area, please return item to the bagging area.»
Me: ??? *puts empty bag back in the bagging area*
R.C.V.: «Unapproved Item in the Bagging Area, Please remove item from the bagging area»
Me: *looks around to see if I’m being «punk’d”*
This continues for another 3 intervals, arrrggghhhh FML
Why oh why do I have to put up with such madness, after a hards day at work for such mediocre staples? Why Lucky’s, why?!

This Lucky Supermarket is located in the Brookvale Shopping Center on Fremont Blvd near American High School.
To me, it’s your typical Lucky’s with everyone all stores carry. The store is filled with groceries, and the produce section is quite large at this location. The store itself is larger than the store a few miles down in the Charter Square Shopping Center.
This location uses Red Shopping Carts instead of those old silver shopping carts. I think they bought them off of Target that closed in New Park. I suppose they use them there easier to see at night I suppose… but then again you can clearly seem them on the streets nearby…
The Customer Service is alright, there’s always lines at this store and at all Lucky’s. Some cashiers are friendlier than others while some are not as nice as they could be. The lines are long when they are busy and they don’t have hand baskets in the front of the store, you have to search around the store to find one.
I always frequent the one closer to me in the Charter Square Shopping Center.

Smaller compared to other Lucky stores I’ve been to, and that’s putting it nicely. I get the basics from here, and find they have a shortage of the more specialty items. It’s hit or miss, and DO check for expiration dates (recently bought jam that was molded).
Employees are all friendly. But wish it were better stocked.

I used to shop at this lucky’s growing up, but hadn’t been back in years. Recently we were going to dinner at a friend’s place and decided to stop by and pick up dessert. Right as you walk in there is bakery/​frozen items on the left side that made it convenient to pick something up. I grabbed a frozen bakery made banana cream pie, paid, and went on our way to our friends place. After dinner as we were sitting around eating the pie, we all commented that it tasted funny. My friend brought out the cover and it was actually 3 weeks past the expiration date! We were all so disgusted because we had all had a few bites, but I was absolutely repulsed that I had brought a expired pie literally hours before. We all decided to take a road trip back to the Lucky’s to get some better dessert. We took the half eaten pie back and went to the shelf to discover that every pie there was expired. Not just by a day, but by weeks. We called the employee who just kind of shrugged his shoulders but we demanded they take them off the shelf.
I went to customer service to return the pie and was just told to go to the checkout as it was the end of the night and they were short. The lady at the checkout gave me so much attitude that because it was frozen, there shouldn’t be any problem with it, and really it’s all in our head that we were feeling queesy. I was so infuriated that I ended up calling the corporate office and they sent me a gift card for $ 10.
I don’t usually shop here and that experience made certain that I will not be purchasing any baked items from them again.

This review is for the bakery. Every year for Mother’s Day I get my mom a carrot cake (her favorite) and flowers. I love right next to this luckys so I come here out of convenience. Every year there is an older woman who works in the bakery and is pissed. I didn’t see any carrot cake on display and asked if there were any in the back. She got a cake and was clearly angry looking at the clock. I asked her to write «happy Mother’s Day» and she did but she was just so pissed. I don’t know if her kids don’t get her anything for mothers day or what but don’t take it out on me. Then I feel crappy while getting my mom a present. I saw her leaving as I was paying for my items and she was still pissed (to follow up with my clock reference)

What usually brings me here are new releases on Redbox which are not available in my area. Anyways, I usually end up doing some groceries too when I am here. It is usually not that busy and props for the self service counter.

Just your average Lucky’s supermarket. Friendly staff and store layout is pretty easy to navigate through.

This Lucky is not lavish, but it has everything you need a supermarket for. The only extra feature that’s missing is a pharmacy. They are really good with their three’s a crowd policy, and quickly dispatch another cashier to open a check stand when needed.
The employees are all friendly and helpful, from the butcher in the back, to the baggers up front. It’s also very clean. There is some wasted space by the Redbox machine that they could do something with. The only complaint with their food is that the steaks are tough.

They are forever running out of things and not restocking them.
Example: I’ve had a craving for Sara Lee strawberry cheesecake for two months now. Still no cheesecake to be found. Plus, the ice cream choices are getting sparser after each visit I make and seemingly not improving anytime soon. The employees do try their best to help me locate the products they don’t have, though lol. I’ll give them that.
Only thing I can say about this place? It’s a quick drive down the street to satisfy my sweet tooth. Can’t complain if the sugar-​whoor, uh, –fiend in me craves immediate satisfaction.
The one bonus? Cute guy that works there with the studded earrings. Ooowee! I’ll even add a star…