MAC Members

Gus & his team completely outdid themselves today! Transmission leak! Got me parts to my SL550 in less than 12 hours! Personalized service by picking up & dropping off my car at the office. I cannot ask for better service! The most amazing team ever!!!

My go to repair shop. Gus is the most helpful and honest mechanic that I have ever went to. His expertise and his explanations are superior and he really goes out of his way to make sure the customer is satisfied. Prices are always good and the service is always fast and perfect. Would definitely recommend this shop for any of your repair needs

The climate control failed on my Cayenne two days ago just as we had a major downpour and my windows began fogging up. I called Gus to see if I could drop in to see what the problem could be. Without hesitation Gus told me I could stop by and he would take a look. He and his team quickly diagnosed the problem to be the climate control motor. Gus contacted the extended warranty company, got approval, and promptly ordered the unit through Porsche. The motor arrived this morning, I brought my car in at 11AM, and by 2PM my car was ready — simply awesome! But that is not the end — the repair on the car was covered by my extended warranty minus a deductible. Gus waived the entire deductible!!! Incredible and very unexpected. This by far is the best shop and I will be recommending MAC Members to all my colleagues and friends. You can bet that I will be renewing my membership when it comes up.
Gus — if you are reading this post — thank you!!!

Came in for brake service and I was in and out on no time! Gus is super professional with awesome customer service!!! I’ll definitely recommend MAC members to my friends and family! My family and I feel safe knowing that Gus worked on our vehicles!!!

I’ve been meaning to post a review for MAC Members. .. finally getting to it.
I cannot stress how fantastic Gus and his team are. My father has been bringing his BMWs to them for years and always spoke very highly of MAC Members. I had my ’07 E90 serviced there, after always bringing it to the dealership to be serviced/​worked on. «Auf Wiedersehen» dealership; my trust now lies with Gus and the MAC Members team! The level of care and how the entire process went was top-​notch! I now completely understand why my father speaks so highly and continues to be faithful to MAC Members. If considering MAC Members, do not hesitate!
Many thanks!

I got this membership and had the opportunity to use it for the first time a week ago when my tire blew out on the freeway. Gus and Sara were so helpful with getting a tow truck out
to me, even though they were already closed. I had it towed to their place, the tow truck driver was nice enough to drop me off at home. The next day I was able to get competitive pricing for new tires and an oil change as well.
They were very professional and accommodating to my stressful situation!
I am very grateful to be a part of this Membership & Company! :)

Never disappointed when I take my car here. They’re very knowledgable and I don’t think I can trust anyone else with my car. I had my bumper, light and side mirror replaced during my initial visit. My second visit was just for an oil service and to check out a weird noise. The service was fast and thankfully I have nothing to worry about. So far I love everything about this spot. I won’t be taking my car anywhere else! Highly recommended.

I’ve never taken the greatest care of my cars and one of the reasons has been the anxiety I feel thinking about trying to find a trustworthy and skilled auto shop. I can’t express the relief I feel working with Gus and MAC!
The quality is as high as it gets and is equally matched by their professionalism and conduct. The membership program is absolutely unparalleled and revolutionary for the industry. And that is NOT an exaggeration! It’s hard to talk about MAC and not sound like a marketing rep. Honestly, if you’re within 30 miles of this place, don’t go anywhere else.
Sincerely,
The Nervous Car Guy

MAC is by far the best. The membership has more than paid for its self, great investment! Our engine blew on our toyota and toyota said it would cost over 6,000 $! MAC did it for half and so fast! Great quality, trustworthy work. I’ll never go anywhere else! Thank you Gus!

These guys are the best.
It’s like having AAA insurance for your repairs!
I bought a BMW M3, signed up with Mac Members, and immediately took the car to Gus to have him look the car over. Within the day he promptly called me back with a complete breakdown of what my car was in need of. He asked me to come in so he can go over his findings in detail. To have a mechanic who keeps his word and informs you by the time he promises was a bit startling to me as mechanics always over promise and under deliver as we all know. What happened next was really what impressed me. Gus sat me down and asked me if I planned to keep the car for a long time or was the goal to sell it at some point. His objective was to give me the option to scale my repairs based on my needs. Gus never pressured me or attempted to upsell me. If fact quite the opposite, he suggested passing on some of the repairs if I didn’t plan on keeping the car long term. This is the mark of a great mechanic, one who would put himself in your shoes and advise you to proceed accordingly. Thus, at the end of the day, you are left with a clear plan of attack as it relates to your car and you have a firm grasp of the best way to proceed. Add to this all the value added perks you are entitled to as a member; free: details, alignments, rentals, oil changes, inspections etc and you can see how this program paid for itself many times over on my very first visit! I saved close to $ 2k from what I would have paid at the dealer for the same repairs and now I have a car that would be considered certified by BMW.
The funny thing is that in my case even if I decided to flip the car at some point, the paperwork I received detailing all the line items attended to on my 10 year old car would be mostly recouped based on what I could now ask for a «certified» car.
Don’t hesitate to at least talk to them and see if the program is right for you.
And by the way, get this, If you own multiple cars, adding additional vehicles to the program is only $ 50 more per car! If you enroll three cars for instance, the program cost is about $ 100 per vehicle! LESS THAN THE COST OF THE FREE DETAIL THEY GIVE YOU ALONE, Are you kidding me?
I will be enlisting all my cars with Mac Members. They have a customer for life.

This Auto Repair shop for luxury vehicles is the way to go, and the best alternative to dealership service! You get the same and even more quality of service as the dealership; yet, at a much more reasonable price. I take my Toyota Camry Hybrid there now, instead of down the street at the Toyota dealership because I love the attention I, and my car get. The staff is courteous, the waiting room is very welcoming and comfortable. The regular maintenance I get is top quality. When I ask for oil change, I get a complete package along with tire pressure, and all fluid checks. Gus and his team are honest and professional; they are not there to get your money. I recommend this place for all car types, not just luxury ones…

Gus and Sarah are a true Champions in their field!
Love their attention to detail & customer service…
Wish I had discovered them earlier as I have had my
share of challenges and pain$ of finding the right service
for my BMW… I have also added my sons BMW
Much appreciated!

Gus the Car Doctor did it again! I have taken my 1992 Mercedes to Gus for over 10 years and he is the best. Thanks to the entire MAC Team! Highly recommended

Gus and the MAC Members team, totally rock! I am extremely satisfied with the repairs i had done on my Audi A4, (Its running like new!) I definitely will continue to utilize their services…

Gus and Sara are excellent to work with. I appreciate the care and expertise to which they address problems that occur from time to time with my Audi A4. I have been very pleased with the results and attention to detail. I have and will recommend this business to all my friends and family members.

We brought our car here for some after accident repairs late last year. The team at MAC Members was phenomenal. From the great customer service to the repairs we couldn’t have been happier. They walked us through the repairs and made the experience easy. I would highly recommend them for your needs.

Gus has been my «go-​to guy» for car repair/​advice for close on to 20 years now. He’s that pearl of great price — an utterly honest mechanic. Not only will your car get fixed right the first time, you’ll be quoted a fair price to boot.
Sometimes I suspect that what Gus DOESN’T know about fixing cars hasn’t been invented yet. He’s terrific at finding simple solutions to what seem to be huge problems. Case in point: Several years ago, my wife had a Renault Medallion, and was having oil pressure problems. Everyone we talked to said we’d need an overhaul of the engine to fix it — a $ 2000 job at the time. Gus solved the problem by replacing a $ 15 valve, and we never had a hint of trouble with the oil pressure again.
Go see Gus — he’s got your car’s back.