Sport Clinic, Inc.

Took daughter here for sports physical needed for her to play on varsity soccer team. They were Clean fast professional
And friendly

Horrible customer service. Just scheduling an appointment became confrontational. The office manager — Christine, should seriously learn the basics of treating people with respect. When I asked her what the typical treatments consists of, she stated «it’s physical therapy». Bummer, I was looking for a more detailed response in regards to type of technique as many PT utilizes different methods.
She was combative during the initial call, it’s unfortunate because people like her, the business lost a customer.

The Doctors and staff here are very helpful, considerate and exceptional at their work especially Jessica who helped me out. She is very patient and considerate. Thank you!

This place is awesome. Staffs are nice. Most important is Pono knows what he is doing. My daughter’s legs hurt for months and Pono is the one who gave her the right diagnosis and she is going back to the right track in few weeks. Highly recommend this place.

Great place darryl is great really knows his stuff he’s really been helping my 13 year old with her chronic ankle pain. He’s doing stuff the other therapy place didn’t even do!

I am writing this review because people needs to know about this clinic.
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First of all, Dr. Aiona is great guy. Facility is great. Guys working there are great but watch out how they find way to charge you and if you don’t agree, they will threaten to send you to collection.
The person who threaten me was Ada (remember this name– Ada). The exact word she said was «Do you want me to send you to collection?» and we are talking about $ 25.
I missed the appointment once because I was very sick. I called if it is ok to reschedule and we did. Nothing was mentioned to me about there will be a charge because if I cancel within 12 hours. (Despite I was sick and called as soon as I was able to reschedule).
Second time, I didn’t miss the appointment. It was pouring rain and massive traffic jam at rush hour, I got in around 10 mins late. I ran in the office and was told that Dr. Aiona had left for the day. The lady said they only wait for client for 10 mins. Very helpful. There is no courtesy call to see if client is on their way. Doctor just left, reception just shut down the office before 7pm. Next, I get a bill for no show again! I asked Ada why is there no sign at the lobby saying that they will charge if client is late for 10 minutes. Her reply «No. We don’t tell client that.» Oh really? Is this how Sport Clinic runs their business?
Check out reviews other Unilocal reviewers you’ll see that I am not the first customer who complaint about their financial handling.

I began physical therapy with Sport Clinic for shoulder rehab after surgery. I have had PT before but nothing like full rehab, and really didn’t know what to expect. Michele, my PT, gave me an honest assessment of the timeframe until recovery. Although it wasn’t what I wanted to hear (for my particular situation), it was a realistic path forward and helped me plan my life for the next few months. She worked with me, adapted my therapy based on my progress, and moved me forward (of course, I also put a lot into the therapy at home — A LOT). She was great at pulling me back when some exercises weren’t right for me but also pushing me forward.
Every time I go in, I work with a different technician after Michele evaluates my progress. ALL of them are great to work with. All of them add something different to the program. They’re professional, kind, and funny, and they help me move forward.
If I need rehab again, I will definitely go to Sport Clinic in Fremont.
I am very grateful to everyone there for their help and support.

It is the most difficult situation to find oneself in when your body fails you, and you are unable to work and/​or do the physical activities you love to do.
I have found myself at Sport Clinic for a few difficult stints after injuries and surgeries. They have been stellar with each and every time I have gone there. People may say that physical therapy is just physical therapy and that you get out of it what you put in (this may be true), but this crew will push you to your limits and pull you back if you are doing «too much». I searched the whole area for a place that could match my drive and intensity and still have enough sense to pull on the reins if I was about to hurt myself-​Daryl and his crew matched me perfectly.
From the non-​athletic to the competition-​driven, they work with everyone equally and share the mindset of patient centered care and motivation. From the front desk staff to all the therapists and aides, they are friendly and continually encourage you to reach your goals.
Not enough words and not enough thanks. I always tell them that I’d rather NOT see them (because when I do it means Im hurt), but there is nowhere else I’d rather be if I need to get back into peak shape.

I highly recommend this facility! The staff is Awesome! Esp Pono!!! Love his humor and he’s got great interaction with his patients. My daughter only has a few sessions left with him and she’s totally bummed.
If I could give them 10 Stars I would!!!

Best place to go for physical therapy. I tried a place closer to home but that place didn’t prepare my knee properly for going back to work.
One day here & I already felt positive about my finishing pt here.

Darryl’s group is by far the best group of physical therapists I’ve visited since my first knee surgery in 1991. He helped me recover from my 4^th knee operation, and blew me away. I went from a partial ACL tear to jumping out of helicopters and scaling mountains in 6 months. Now, after a 30% biceps tendon rupture, he had me go from curling 3 lbs dumb bells to 20 lbs in weeks after the surgery, after the doctor said it would take months. I could list all the adjectives you would want to see when looking for a therapist, but that would take too much time, and if you are looking for it I can guarantee that he embodies it, as well as his staff. Darryl will be working on my son as soon as he’s old enough for sports.

My doctor referred me to see Daryl or Michelle (The only 2 physical therapists there). Instead, I was only evaluated by him and then he gave me to the PTA (Not physical therapist, but an Aid), Christina. I had no say, they said Daryl only treated post-​surgery patients. When I asked for michelle, they said I can’t switch from Christina to Michelle. Pretty much they only let me see Christina, the PTA, which they are all $ 65. I’m sorry to say but she has nowhere nearly as much knowledge as an actual PT, and some drug questions she actually answered wrong (I’m a pharmacist, but she didn’t know that). She taped me up without ever doing it before and didn’t even ask Daryl, who she works under, how to do it. She just followed some paper guide instructions. I had to ask her to ask Daryl to come teach me how to do correctly. I paid $ 65 for each visit, and it isn’t fair that all therapists price is $ 65 but I was only given one option; her, a PTA. This place is quantity/​convenient, not quality. I was getting stronger, but still in pain. Christina seemed flustered that the pain didn’t dissipate and was pretty unprofessional and gave me attitude several times when I never talked or asked questions disrespectfully to her. She didn’t even know how to answer ½ my questions regarding the ankle, i.e., why am i limping? As for graston technique, she didn’t even take the class herself. She just learned hands on from Michelle, who actually formally took the graston class. Don’t waste your time/​money on Christina.
The aids that walk you through your exercises though, are spectacular. They’re the only reason I continued with therapy there. The1 star is for them. Easy to schedule appointment with christina.

I have no words to describe Pono Aiona is the best person to work with your injury. He really fixed my neck always use to have hard time moving, sitting, standing, and walking with all that pain around my neck… I really like all the staff members, is very friendly and funny always remember your face after the first couple of visits. so far i worked with Pono, Trevor, Gary, Nav and Nick! I love how Pono cracks my neck :)

In seeking a therapist in the Fremont area who practices Active Release Technique (ART), I visited Darryl Lopez for two stints over the past 3 years. I found the front office and therapy aides polite and attentive to my needs.
With insurance reimbursements only decreasing these days, physical therapists are forced to overbook their appointments, so this sometimes led to wait times of 15 – 30 minutes. I didn’t mind this, as long as the quality of care was not compromised.
Darryl is attentive and responsive to your daily updates, and when therapy was ineffective after a few weeks, he suggested discontinuing treatment. He then referred me to a few doctors/​specialists who might better diagnose me. For this, I’m very grateful for his honesty.
I won’t hesitate to visit Darryl in the future if ART would be a treatment option for me. Darryl was also helpful in recommending see his chiropractor partner, Dr Aiona for Graston technique, another form of soft tissue mobilization