Wireless Plus Cell Phone Repair

Very fast. Needed phone to be fixed urgently. Mohammad went out of his way to help out. Kudos to Mohammad and Bashir !

I cracked my iPhone 6 a couple weeks ago and over time the LED screen started to turn black too. I thought my phone was doomed and I was going to have to go back to my iPhone 4 –_​– I found these guys in Unilocal bc a location I used to go to for phone fixing wasn’t there anymore and I just found them on the search. Went in, the guy at the counter told me they could fix my phone and would replace the LED screen as well for $ 109. Great price. He told me to come back in an hour and a half. Well 45 mins later he called the number I left for my contact and said my phone was ready. I couldn’t be happier about my phone being fixed! Very nice guy, I don’t know his name but he was young. Very professional! Great job! I am very happy.

My daughter is a destructive force when it comes to technology. We had not one, but two cell phones with broken glass. Wireless Plus was professional and did an amazing job at a reasonable price. We will definitely be back. Word of warning: there is another repair store nearby that is NOT Wireless Plus. Make sure you are in the right spot, it is near O’Reiley not exactly off Fremont Blvd. I would also recommend you call them in advance with your type of phone and make sure they have the parts needed. Extremely efficient and they look better than ever!

Bashir is great, he is knowledge, up front with pricing and eager to help. The only issue is the wait may be longer then promise, so call ahead before you come and pick up your repair item

I got my IPAD air glass replaced there. Service is good and price is reasonable! Only minor thing is after fix, the Smart Cover is sensitive when put the back side of the IPad.

Bashir and Phuong were absolutely wonderful fixing my son’s tablet after he dropped it in the tub. My son was so happy, he hugged the tablet tightly as he thanks Bashir for fixing the tablet.
Bashir communicated everything and let us know what to expect, and delivered on his word. If you have issues with your wireless, give Bashir and his team a note, and know that you are in good hands.

The guy tried to charge me $ 130 for iPhone 6 screen replacement, I told him that was way too much. He whined for a little and as I was leaving told me it would be $ 109. He tried to rip me off, it should have been $ 109 from the beginning. Over priced and the cases there are ugly. Don’t waste your time/​money.

Awesome, awesome, awesome. Great service at a reasonable price, that’s open late at night. These guys are definitely pros at what they do. I needed a quick replacement on my mom’s iPhone 6 with a shattered screen. So I called and got a quote on the phone from Omar. He said it would take about 15 mins if I brought it in tonight (about 8:30pm on a Wed). It really took them about 15 mins to replace with a new (OEM) retina display. Bashir (store owner) is a very personable guy, which only adds to the great experience. The repairs are covered by a warranty in case there are any issues. Its also a huge plus that the store is open until 9:30pm on most nights.
One note is to be wary of another store very close by that has a very similar name and signage. They’re trying to skim off some business from these guys but their reviews are nowhere close. So watch the store address carefully when you visit.

I came here to get my iPhone screen fixed. I was too impatient to wait at the Apple Store so I took a chance on these guys. I came during my lunch so I was already on limited time. He assures me he can be done in 20 minutes.
I wait for what turns out to be 45 minutes. Not only did he not work efficiently but he kept letting people just walk in and get serviced before me. So I had to physically sit in the store to make sure he kept working on my phone. Then of course, he «finds» something to fix that will OF COURSE be additional money.
He claims to have fixed the screen. However, I come back 2 days later because the bottom left of my screen would not register my touch, therefore leaving the left side of my screen useless unless I turn my phone to the side. But I don’t want to have to do that everytime. So I let the same guy know that he fixed the screen but screwed up something else. He definitely challenges me saying my nails were the reason my screen doesn’t work. Ummmm, I’ve had long nails almost all my life so I’m pretty sure apple perfected that when creating this phone. Thank God I had my coworker with me (who has very short nails) to show him that he was wrong and needed to fix my screen. He gripes about it but then proceeds to fix my screen. He was probably upset he couldn’t charge me more money.
But anyways, what happens after the second attempt for him to fix it? My front-​facing camera is now ruined because he failed to remove his grubby finger prints from the lens. So now every time I try use the front-​facing screen it’s blurry as hell.
Then, to make matters worse, the same guy messages me on Unilocal acting as if he wanted to fix it. Never responded back. He probably wanted to just find the form I signed so he could trash it.
Do yourself a large favor and go to Apple. This guy is a total joke.

I would not definitely recommend this shop. Low-​quality of replacing new lcd screen and also the screen protector. The guy that is not indian (didn’t get the name) had a very bad attitude. he didn’t do his job very well.

I had two positive experiences in this shop. First was a screen repair for an IPad. They finished it within the time frame that they promised. The device looked good as new despite being a few years old.
Second experience was a few days ago. Brought my sister’s iPhone 6 with a broken screen. They completed the job in 20 minutes. Again, the craftsmanship was impeccable. Friendly staff. Reasonable price considering we live in an expensive area. Highly recommended for cracked screens.

The best store for Iphone repairs. Thank you very much !!!

The owner went the extra mile and fixes my broken screen after hours. He is a friendly technician, and overall I am happy with their service.

I had an excellent experience having work done by Wireless Plus.
Decided to take my ipad mini here after I had dropped it and cracked a good portion of the glass. I brought it in around 7pm and was originally told that I should expect it back in 1 – 2 days. After talking with Bashir for a bit, he offered to have it back to me by the end up the day so long I didn’t mind picking it up after store hours. Around 11pm, received the call and the device is back in my hands looking just as good as it did out of the box. Would definitely come back.

Ali Kheibar was great on fixing my wife’s iPhone 5S. He super fast and reliable. Got her a new screen out in 20 min. Super fast and a nice guy. He is to the point and prices are excellent. I would highly recommend him to my friends

Decided to stop my phone screen down into a rock. Needles to say I needed a new LCD panel. They had one in stock and after dinner it was all back to normal. No problems with the phone at all. Great job!

If you have a dumb moment and break your phone, take it here. I have a difficult phone to work on and Ali went above beyond to get it done before he left work. Real integrity-​not just words. I’m very impressed. Old school customer service that is rare these days.

Replaced my S4 glass cover and LCD in about 2 hours, as promised, works great! Recommended a good Afghan restaurant to pass the time. This is a low key, low overhead operation, a little haphazard, just what I needed. Reminds me of little speciality shops from my youth 50 years back. Glad to see that some things can still be repaired in todays throw-​away culture.
Now if I can just keep from breaking it again! Regular cases do not fit, as I have a monster 7800 AH battery installed, but I am modifying an old case with a screen cover so that the phones glass is never exposed when in my pocket.

Look at the quality of work, I had issue with my iPhone sound, they fixed something and changed me 69 Usd which is okay. Next day Morning my phone again stopped working, I went to shop agin waited for almost 8 hour, went to pick my phone, the guy told me it is software issue … Really ?
Then I asked him to refund my money he told me no. Update software if it won’t work then we will refund money also the way he is taking as if he is Paying me. He said don’t bite my ass… I don’t want to use bad word here … But beware of the shop. Look at the image how he fixed my phone … I need to go again to this shop may be last time to take my money.
— — — — -
Updated on 27-​Oct-​2015 … After 2 month of 1^st initial review:
I think these guys are very serious about the work, i received a call from owner and the engineer who fixed my phone. I understand he had some personal issue. Whatever happened is different thing but currently my phone is working like new. Thanks.
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Updated 05-​FEB-​2016
I am updating my review to 5 after knowing the owner again reviewed the camera recoding and found that it was technician fault. He is no more working in shop and fired after investigation.

I brought my phone in to have the glass replaced. The LCD screen was still working, but the glass was cracked. The guy told me to come back at 7pm, it would be done by then, and would cost $ 115. I came back at 7:45pm and he told me that it it wasn’t ready yet, come back in an hour. An hour later, I came back and it still wasn’t ready. When he finally finished and gave my phone back, there was damage on the phone (I have kept it in a case since the day I got it), and the back cover won’t completely close over the area where the charge port is.
Less than one week later, my phone stopped working. It won’t turn on.
My experience with Wireless Plus Cell Phone Repair in a nutshell:
–Took 5 hours to replace the glass (instead of the 2.5 they said it would take)
–Damaged the casing (left obvious marks where they had pried the back case off)
–Back casing no longer fits properly and does not completely clasp on
–Phone stopped working 6 days later

Ali is nothing short of spectacular. I can see it in his eyes that he is passionate about electronics that should work. Iphone, Ipad, tablets etcs. He sees all of them as necessities in today’s world and positioned himself in this modern niche. I am in agreement that he is the best out there when it comes to this things, and nothing more needs to be said.

This was an *amazing* experience! This afternoon, my Galaxy S4 decided not to recognize the USB connector any more, and would not charge. So after work, I stopped by our local MetroPCS office to see what my options were, and was pleased that they were still open at 7:30PM, but less pleased that they don’t handle phone repairs at all…
However, the rep there pointed me to Wireless Plus; I called them, he said «bring it in, and I’ll look at it». So I did… he accepted it at 8PM, and said «yeah, give me about 90 minutes, I’ll have it fixed.» (!!!) Not «I’ll have it back in a couple of weeks», but «I’ll do it now» !!! Absolutely amazing… and he did… it connects to the USB line and charger, both in my car and in the house! $ 80 for a last-​minute «please help??», and it was done *now*…
If you’re near Fremont, and ever need a mobile-​phone repair, *do not* lose this number!!!

When I dropped my phone in water I was so sad! My iPhone 6 went from being stuck to just powering off on me. I quickly came to wireless plus and Ali greeted me right Away and helped me get my phone back and running in less than one hour! He was so quick I’m amazed I read a few magazines and it was done! Thank u so much to wireless plus and Ali my phone works great.

Nice and fast service at reasonable cost.
I got my S4 screen replaced. the replacement was done in front of me

Thank you Ali. I appreciate the good customer service.
My Ipad was not responding to touch. I brought it into Ali, thinking I would need a screen replacement. He explained it was most likely a software problem. He was able to unlock it which I had tried but he was sucessful and I was on my way.
If I am ever in need of a major repair I know where to turn.

Ali is awesome. He really knows his stuff and goes above and beyond to make sure you’re happy with his work.
Came in for a completely destroyed iPhone 5c that got ran over by multiple cars and rained on for a good 30 minutes. He guaranteed his work and said that no matter what it will work.
Instead of detail the story for a few paragraphs I’ll keep it simple, basically Ali went through a lot of work and trouble to be sure that I received my phone in working condition, basically doing a lot of labor for free.
He’s now my regular phone repair guy.

I took my iPhone for repair after four days they called me told me they had lost my phone and now the only willing to pay me 50 bucks in return because it was a 4s
My phone was worth about $ 300.
A friend of mine told me they probably sold it because it had a customer for it and now I’m without a phone displaces rip off

BEST CUSTOMER SERVICE from one of the nicest guy I’ve ever met! Went in to repair a HTC phone, told him that I still have Extended SCREEN and manufacture warranty on it but the company refuses to honor it because only the LCD screen is cracked and not the outside gorilla glass.
He could have made money off of just repairing my phone, but he actually encouraged me to keep trying with HTC and push for them to honor my warranty, because let’s face it – cracked LCD screen falls under «broken, cracked, or scratched screen» I wanted to give this guy a hug before I left. I went home super hopeful.
After trying Customer support with HTC for the third time and failing, I’ve decided to file a complaint with BBB. If this still fails, I’ll be coming to this guy to fix my screen and no one else.
Also opens later than most phone repairs, another plus!