Benefit Brow Bar at Ulta

If you have an appointment and call that you will be 5 minutes late because of traffic and they say its ok well guess what… its not ok they will just give away your appointment for a walk in.
I had called and told them i was exactly 5 minutes away due to traffic and she told me dont worry about it, that i have a 15 minute window. I showed up at 5 minutes exactly excited for my waxing and told her im sorry im a bit late and she cut me off really rude saying she had a walk in and she would have to reschedule me for later. I told her that i had just called her and she told me i have a 15 minute window so im 5 minutes late (10 mins left) she told someome else she could wax them and she pushed my appointment time. I was beyond upset because not only was she rude too me for something i had no control over but she scheduled me for 3 hours later. I then went to go eat somewhere waiting for my appointment and not even 10 minutes into sitting down too eat she called me saying her walk in left and changed their mind so she can have me come in right this second or she will have to reschedule me for another day. So i cancelled i had already ordered food and even though i had a appointment 3 hours later with her for whatever reason she wouldnt let me go at that time anymore. I will never return too this store. Just because you work here doesnt mean you’re better than anyone. I cant even type how rude she was too me and how she looked me up im down like i was gross too her. Her greed got the best of her she tried getting someone else in pushing my appointment time but ended up getting no one
Unfortunately i dont know her name but if you ever get someone with a really rude attitude i recommend rescheduling with someone else

Jodi was great!!! I already have an appointment scheduled for next month. Thanks, Jodi!

I love Jodi at the brow bar! She’ really sweet and listens to exactly what I want. I would recommend her 100%