Better Pest Control

The home I grew up in and also my wife’s house were taken care of by Better Pest Control. We were both personally attached to the homes because we grew up in these houses as kids. When it was time to sell these sentimental homes Better Pest Control stepped up and took care of all the physical and office work needed for a smooth transition. Thank you so much David, Hildago, Lance, Chuck and Darlene for your friendliness, support, attention to detail and professionalism.

Better Pest Control is one of the most disorganized and incompetent companies I’ve ever had to deal with. Initially we revived multiple different prices from the main office, service guy and finance office. It seemed like no one really knew what they were doing.
Our main request was to keep our yard safe for our dogs, specifically targeting ticks and fleas. Multiple times the service guy would come and not spray for ticks, yet insisted his technique would keep them away. However we still had ticks in our yard and even after asking the company would not address this issue.
Another request was that they could all us ahead of time and let us know the date they planned on arriving so we cook have someone open the garage, since that was included in the cost of service. The guy would call at 4:50pm the day before he wanted to come leaving us no opportunity to call him back since he got off at 5pm. Even on the times we did agree on the time he would come early and skip the places of the yard that he couldn’t get to unless we were there and leave the bill on the door. This was incredibly frustrating that even after agreeing on a time the service guy still could not stick to this time.
When it rained and we had scheduled pest control I called the office to ask if rain affected the service and nobody had any idea.
My husband had to all the company nearly every month to correct their mistakes and they started to get short with him on the phone. After about a year of struggling with no one knowing what they were doing we finally cancelled and went to another company who is taking care of all our requests with great customer service and charging us less money then Better Peat Control did. Honestly I feel taken advantage of by this company and feel like they were running a scam. They didn’t even ask us why we wanted to cancel service, apologize or attempt to make a mends. In fact they wanted to send us a bill for next months service even though no one had come out.
I would never recommend this company to anyone.
When you’re paying someone to keep your yard clear of pests so your animals and children can play outside they should be taking their job much more seriously. I feel terrible for all the people they are overcharging and under servicing. So glad I got out of that mess.

Best Pest Control Company I’ve ever used. They are personable, on time, and take care of business as soon as possible and they offer monthly service at reasonable rates! Eddie the technician is thorough and personable. Thank you Better Pest Control!