DoubleTree by Hilton Hotel Fresno Convention Center

Best DoubleTree hotel! I have been to several DoubleTree from CA to NY and this is one of the best. Great customer service and very convenient for those who are attending events at the Convention Center. Thank you for a wonderful stay!!!

ZERO STARS!!!
This hotel is terrible with booking. My group had booked rooms for the weekend for a conference and the hotel double booked MULTIPLE rooms and guests leaving my group to have to deal with the front desk for over an hour on multiple occasions. When speaking with the front desk staff, they acted as if this was OUR fault. After switching from the first room, we realized we left something in the room, and were instructed to contact the lost and found and we’d be hearing from them within 24 hours. After 2 days and multiple messages we had still not heard back. When I’m our last room, we could not get back into it with our key and after going back to the front desk they said they had locked us out because check out was at 12. We still had another night booked for the trip.
Overall one of the most terrible and ridiculous experiences with a hotel I have ever had.

The cookies!!!
Really decent hotel with a nice bar area but the server in the bar may have been the worst I ever experienced. She took forever to do everything. It was almost bizarre because they weren’t that busy.
Nice proximity to a little shopping, dining, and the convention center.
The rooms are nice but my air conditioner wouldn’t go off and I FROZE all night!

OMG the updates and upgrades make this place feel SO fancy and upscale and yet homey. Staff is very professional, room super clean, food was so good, pool area nice and clean… will stay here again!

The bed and pillows are comfy, most importantly, the entire room is clean! I checked the sheets, pillows and comforter, not one stain or hair on it. The towels are a little dark and thinned out, they need to be replaced. The room is also clean, there is no dust anywhere.
I would stay here again but management needs to do something about the strong chemical smell in the elevator.

Called this place at 1 am April 16^th, rude ass motherfucker Answered the phone. Fuck this place,
Also it’s $ 222 a night, LOL wow for a wack ass hotel better take your money else where. It’s hella cheaper in Fresno so be smart and go somewhere else.

Comfy beds, food is good, it’s my first night on the third floor in one of the 330’s room. The water pipe line is ridiculously loud I could not sleep. Apparently, the water line runs through the AC vent in every room. It’s really quite a distraction.

The hotel’s location cannot be beat. Parking can be hard as signage from the garage was unclear in the dark. Service was okay… I was not welcomed as a Diamond member nor was I offered instruction on how to access Wi-​Fi or provided bottled water. I was placed on the HHonors floor which was beautifully appointed. (highly recommend the HHonors’ floors) The service at check-​in and bar was okay. The bar’s food was about average as my wrap was a little dry. The room did not sleep well. Room 602 has noisy plumbing that vibrates after the A/​C shuts down. Additionally, the train that travels through Fresno blasting their horn throughout the night is too much for me. I was in the area for a very important meeting and I needed reflection time as well as a good night’s sleep. I did not get the rest needed but did manage to have a great day.
Stayed March 2016, traveled on business (note similar review posted on a travel site– Mgr. responded by apologizing for the experiencing and appreciating the positive aspects of above review.)

I am happy with my room bali clean and everything looks brand new. I feel comfortable staying in this hotel. It is a bit pricy though and the courtyard fountain is noisy at night.

Great service, never had an issue and food is delicious at the restaurant.
I’ve stayed here twice and will be returning.

I travel with work and recently switched over from Marriot to Hilton because they usually upgrade me and give me water every day. I checked in here today and there is no upgrade and no water! Room is small and I look at the air conditioners from my window. Terrible room! I am told that silver members don’t get upgrades or water. Looks like I’m back to Marriot property’s.

Had the opportunity to stay here for a night. It was a great stay. I was well greeted at check-​in and the room was in good condition. Unfortunately I didn’t use any of the amenities.
I’ll stay here again.
Hope this helps!

I have to come to Fresno every once in a while for work. There aren’t a lot of great options for places to stay in the downtown area, to be honest. And it’s probably not the safest at night either. However, the DoubleTree is nice haven from all that. It’s a little dated with a giant, loud, waterfall in the main lobby. I can hear it in my room all night. It’s not that disturbing though. They do room service until 10 or 11 and the bar downstairs has appetizers all night. You can leave your breakfast choice, and time, on a slip that you fill out on your door. It’s a little fatty and a little expensive, but its nice to have breakfast served to you like that!
Rooms aren’t too expensive either. Around $ 135 a night.

1. Driving the mile from Highway 99 to the DHF, we pass by the downtown area of Fresno, rightfully skipped in the tourist brochures!
2. Like all Hilton hotels, I can select my exact room a day in advance, using the e-​mail instructions from the hotel, with an electronic map of the room location floor by floor.
3. The 8 story hotel has free outside parking, with the signs saying for registered guests only. Signs were ignored by non staying guests attending the Mardi Gras 3 day band social, leading to a full parking lot by early afternoon, hours before the 330pm check in.
4. Delicious just cooked chocolate chip cookies welcoming arriving guests, and soothing guests waiting for their rooms!
5. Large hotel with an roofed atrium –an interior courtyard area with a roof over the top of the 8 story hotel. Good for shielding from the elements, bad because noise amplified from the open restaurant and band playing on the bottom floor carries all the way to all doorways on all 8 floors.
6. Interior water fountain, next to a restaurant on the ground floor, with relatively new carpeted walkways throughout the ground floor, and on the exterior corridors on each floor.
7 Low numbered rooms face the west and the parking lot, with the afternoon sun, high numbered rooms face the east and the Selland Arena, with the morning sun.
8 There are a few rooms on the ground floor, which I would not recommend. Lots of guests talking, and these have back windows facing the outside walkway next to the small swimming pool.
9. 2 of the 3 elevators are glass elevators, where you can see outside and be seen from the outside, surrounded by lights in the elevator. Stairways for fire escape only. Reminds me of the elevators in posh hotels and shopping centers I see in the movies.
10. Our 11′ x 20′ room had a quiet AC/​heating, designer wall papered walls, with new light colored carpets. Two exceptionally comfortable queen sized beds with reclined sitting chair. Triple curtains covering the large window facing the outside and the Arena. More elegant than your usual Doubletree Hilton room.
11. 35″ flat screen cable TV, mini refrigerator, coffee pot, electronic safe, wheeled desk chair, multi plug outlets on both the 4 foot desk, and the lamps on the center console. No more getting down on all 4s to plug in your laptop or iPhone!
12. Closet with clothes hangers that you can take out –apparently the clients here are above stealing clothes hangers, unlike those at the nearby Super 8!
13. Single sink in bathroom, but enormous sink counter space, with triple lighted vanity mirror, extra wide bathtub. Counter is not granite but formica. Flimsy toilet paper holder, which was too far a reach backwards, with the tissue falling off the holder.
14 Connecting door present, but we did not hear our neighbors except when they ran the showers at 6am in the morning! I did hear the train whistling 6 blocks away, on the opposite side of the hotel.
15 Any noise from the neighbors was drowned out by the music from the atrium stage 8 stories below, playing 10am to 10pm all three days.
16. The «International» Restaurant on the bottom floor served meals of good quality and decent prices. $ 14 breakfast buffet, $ 13 salad buffet, and $ 15 dinner buffet. The nights we were there, they had fried chicken one night, and Mahi mahi fish in cream sauce the next night.
17. Business center on ground floor with three PCs for guest use –free for all Hilton Honors members. No need to bring a laptop.
18. Small Exercise room on ground floor with weight bench, 2 stationary bicycle machines, 2 stair steppers, and 2 tread mill running machines.
19. The conference rooms were freezing –ladies and myself wearing open toed sandals risked frost bite!
20. I ran around the block a few times just to check out the scenery: Super 8 hotel, Quiznos, Subway, on Tulare St just northwest of the hotel. Jaguar used car dealer across the street, auto parts store and Smart and Final store near the railroad tracks on the way back to Highway 99. Highway 41 just two blocks south of the hotel.
21. Not many restaurants nor shopping centers nearby. Restaurant row on Shaw Ave, 6 miles north of the hotel.
22. I didn’t see many hotel guests walking off the hotel premises. Police station and Medical Center a few blocks northeast of the hotel. –it’s that kind of neighborhood!
23. Left a tip each day for housekeeping. If you leave a tip in the room after you depart, housekeeping won’t get it– it’s that type of hotel!

Attended a conference here recently. I would rate this on the upper end of ‘moderate’ hotels. This particular one seems recently remodeled, and has touches of a Westin hotel, with the modern décor and ‘green,’ earthy feel.
Beds were clean and comfortable. We were lucky to get a corner room on the 5^th floor, with a decent view of downtown Fresno. Average size rooms (325 sq ft?). Small refrigerator, desk, no sofa in our room though (we had two queen beds).
If I were staying w/​my family, this would not be my first choice. Not much for kids, more of a business hotel.
Pro’s:
— Free parking
— clean facility, recently remodeled
— showers w/​great water pressure
— decent smelling shampoo/​conditioner
— FREE, warm, walnut chocolate chip cookies!
— Conference area was fine. Although they did have some PA problems.
— Lunch salad buffet (included in our conference) was above average w/​several soup options, and a great salad bar with lots of choices, including pasta salads and fresh seasonal salads.
Con’s:
— Downtown Fresno is not modern or nice ;(. It’s a bit scary. Luckily, this hotel is near the freeway, and about 15 minutes to restaurants/​shopping on Blackstone Ave, Clovis, Fig Garden or the Tower area (Boho/​Berkley feel).
— If you don’t have a car, I wouldn’t recommend staying here. There isn’t much around the area to see or do that is safe to walk to.
— Wouldn’t recommend for families.
— Not sure about the price of the room, since I stayed w/​my cousin for the conference (her room was paid for).
If you’re looking for a family friendly hotel, check some place else. If you’re coming here for a conference, request an upper level, corner room, and you should enjoy your stay.

My husband and I stayed at the Double Tree last night while in town visiting family. We were greeted by friendly staff at the front desk as well as at breakfast this morning. Our room was clean, comfortable, and quiet. The lobby is nice and well decorated. There is a fitness area, coffee shop, bar, and a restaurant. We tried the breakfast buffet this morning. There was great variety of food to choose from (I particularly enjoyed the fresh fruit) and it was reasonably priced.
It was our first time staying here and we would definitely come back.

I drove to the Breakfast Hut, but they were closed when their hours said that they should have been opened, so I remembered that the Hilton Downtown serves breakfast and headed over there.
It wasn’t busy and I was seated right away. I ordered country fried steak with gravy, hashbrowns, scrambled eggs, english muffins, orange juice, and a side of bacon. Within, what seemed like a hasty 5 minutes, my food was placed on my table. The eggs were okay and could have been scrambled better. Hash brown was crispy, just how I like it. The steak was generously topped with gravy, and was tender. My muffins had plenty of butter, and the bacon was cooked to a crunch.
The service was pretty good. My server let me know when she was going on break, and the replacement server continued to fill my juice. The Hilton has an enormous waterfall in the center of the hotel, which made the ambiance sooo relaxing. I spent $ 17.50, not including the tip amount. This was a positive visit.

I attended a three day supplier conference here since their plant is in Kingsberg which is 20 minutes south of this location.
The hotel is older but the staff, restaurant and catering for all our meals were solid throughout. Parking is complimentary and there’s a Starbucks and Japanese restaurant within minutes of walking.
My room was comfy and located on the top 8^th floor. Our conference which was around 60 people was held during the day in a conference room towards the rear of the hotel.
The hotel has a small fitness center on the 1^st floor that contains a few readmills, 2 lifecycles, 2 lifesteppers and dumbells. The restaurant opens daily at 600 am for breakfast and reopens for dinner nightly. My co workers and enjoyed the breakfast buffet daily and the food was solid and had a nice variety of fruit, protein and pastries. The large lobby bar is in front of the lobby check in where we congregated a few evenings and was convenient.
One evening we had dinner and wine tasting at a local winery and had buses shuttle us to and from the winery in Madera which was a perfect way to break up the business trip.
Check out time for our group was 12:00 noon which was nice although I departed earlier for a plant tour held by our supplier in Kingsburg. I would definitely recommend this Doubletree Hotel and conference center for your business or pleasure stay.

Perfect for traveler. It very clean and comfortable. Plenty of elevator, front desk know their jobs they can answer questions about hotel. I was very impressed with this hotel. It’s a four stars for sure.
Lobby, front desk, bar, restaurants, and more are FIRST RATE!
Rooms are very nice comfortable beds nice towels.
As a business traveler this is now in my top five hotel.

Stayed here the last few days for a business trip.
Pros: friendly staff, super comfy beds, great breakfast buffet and I LOVE their cookies.
Cons: the area seems a little unsafe and there aren’t any decent restaurants close by open after 6pm.
I would stay here again if I came back up this way for another business trip. I found a cool little area (RiverPark) about 15 minutes away that had lots of of restaurants and shops.

I have been a Hilton points guy for a long time so try to stay at the brand hotels. Some are good and some not so much. Did some business in the restaurant after they were closed and provided us with free iced tea which was nice.
I was able to check in early at 11 am, staff was friendly, plenty of parking, good sushi restraurant nearby and about 15 minutes from the airport.
Room was clean, bar downstairs and TV worked. Would stay here again.