Holiday Inn Express & Suites Fresno Northwest-Herndon

Happy hour??? Are you kidding me? Cute wine bar tender, kind to old ladies and opened up a bottle of red!!! Love love love this place. Oh! The sheets. The comfy room. And, BTW, the wine had hints of berry, nice oak finish, the pea spouts were fresh and plentiful. And if it weren’t for the annoying old men — it would be perfect. (:

My coworker & I both stayed in different rooms in this hotel. Neither of our TVs worked properly. Several channels were out. We contacted the front desk but he seemed very nonchalant about it and only offered to change rooms. This would not have helped considering we knew it wasn’t working in more than one room.
The heater unit had all of the wording and instructions rubbed off from all the use. Guessing how to use it got it sort of working but often the button would only work every 2^nd or 3^rd time you pushed it.
Upon checking in, I lug all my luggage to my floor and neither of my keys works. I had to go back down to the front desk to get them to fix it — with all of my luggage in tow.
I was thoroughly unimpressed with this hotel and its front desk staff. I will not be back here.

I want to start off by saying thank you very much to an amazing staff!!! I was here on business 32 total days away from my home and let me just say if it wasn’t for the amazing staff here bill and Jacob it would have been much harder then it was. My room was cleaned to perfection everyday and again the staff was amazing!!! Friendly, helpful, and honestly just a pleasure to be around. Everything I needed I got and this comes from someone that honestly had to be here day to day. I truely hope that management knows how good of a job you do from day to day thank you holiday inn!
Thank you to the whole staff!

While yes area is a bit rough but what part of fresno aint. clean room clean microwave great desk area very clean no stains carpet most be remodel downfall 179 However the sleep I got plus the amenities I’ll over look it probably one of the better might sleeps I got in hotel

I was in Fresno for a wedding and I stayed here two nights.
The room was clean. The beds were comfy. The bathroom was clean. No mold. There was a fridge and a small sink in the room.
I didn’t use the pool but some of the other guest at the wedding did use it and they seemed to have enjoyed it.
The shuttle took us to and from the wedding venue.
Basic continental breakfast.
Enough parking.
One elevator.
Starbucks and a shopping center/​plaza near by.

I stayed here 7÷26÷15. The hotel looks great from the highway and is nice inside as well. I was not impressed enough to pay $ 109 for the room and wish I would have gone one or two more exits before stopping for a room. The room was clean, bed was comfortable and the TV service was good enough, breakfast was very good. I just think the price was a little steep for the neighborhood.

This is a slightly out of the way hotel, mainly for those travelling on interstate 99. The rooms were clean and the breakfast was great. Other then that I would choose a central Fresno location. The hotel is too close to the highway and the noise of passing trucks, trains filters in to the room.

It’s Thanksgiving day and I drove all the way to Fresno to visit family. Unfortunately, I booked this hotel through Travelocity. The map was off and I ended up staying 25 miles away from where I’m supposed to be. They will not help me transfer to a closet Holiday Inn, not even a discount if I pay for another room at a closer location. Not even on Thanksgiving. Instead, I was told that the drive will be «close». Very disappointed for the lack of empathy. I will never stay at a Holiday Inn again.

First off, let me say, aside from its seedy Fresno location, the hotel is really not that bad. The room was clean, I had a refrigerator and microwave in my room however the frig doesn’t work, an easy fix in the morning… which brings me to my two star rating: I’m laying in bed writing this because I’m unable to sleep with the subtle whisper of the air conditioning that reminds me of something, but what? Oh yes, the roar of a Boeing 747, no, perhaps a space shuttle launching? No, maybe that’s overkill, how about the soft hum of a Category Four hurricane, yea, that’s it! Good lord! Thankfully I always travel with ear plugs! Do not leave the front desk with a set if you didn’t bring your own!
Now to end on a good note, I’m going to fall asleep to the sounds of my iTunes playing on the iHome alarm clock provided by the hotel (iPhone 4 dock in case you’re wondering)

I stayed last night at this Holiday Inn Express off the 99 freeway.
I found my room to be clean and comfortable and the clerk at night Jared
could not have been friendlier.
Had the breakfast next day complete with juice, coffee and egg omelette.
I was a little uneasy when I read the reviews but you need to check this hotel out. I would stay here again defienetely.

Bad, bad, bad! Don’t stay here… Town was sold out so we were happy to get a room here at the outskirts of town after advancing in a college baseball conference final… l
First i was greeted in the shower by a lovely black curly hair (yes u know what kind) GROSS! Black fingerprints all over the doors and handles… and to top it off we were put next to a running pump on the other side of the wall that kept us awake. After making a call to the front desk all the guy said was that it would eventually shut off and he had no more rooms to move us! I guess it’s true… U get what u pay for!

A bit pricey for a room in Fresno, but I guess being right off the freeway, desperate travelers will pay for it. They have 2 machines (treadmill & stair climber) in their gym, and a tv, which helps pass the time if you want to get your heart-​rate up.
There is an outdoor pool and a hot tub on the back of the building that gives you a lovely view of the 99 Freeway and all the exceptionally loud traffic that barrels by. Very relaxing (Insert Sarcasm Mark Here).
The breakfast is decent with a few pastry options, eggs, yogurt, and a pancake-​making machine! A fun idea that kids will love, but the quality of cake was pretty lackluster i.e. rubbery, flat and tasteless. On the plus side they have great biscuits & gravy. Like, really great. I went back for seconds. That with some bacon or sausage made the breakfast much better.
Looked like they had a few conference rooms on the ground floor along with a «Business Center» which is a cramped office with two PC’s (one of which was out of order) and a printer. I guess in this day and age, everyone has a pad so they just need to rely on the complimentary wireless that comes with the room.
The bathroom doors in the actual rooms have automatically closing hinges, which is more annoying than you might think.
Overall not a bad place. Just kind of expensive for the outskirts of Fresno.

The first night I stayed in this hotel several cars, including mine, were vandalized in the parking lot. The hotel staff’s response — «that has happened 3 or 4 times already this year.» The hotel manager’s response — «it not our responsibility because its outside the building.» The manager’s response explains why the hotel doesn’t have security cameras around the entire building. No apology and it’s not likely the hotel will do anything to improve security, since they don’t think the safety of their guests or their guest’s property is the hotel’s responsibility. The hotel room was also very noisy, and not because of the proximity to the freeway or train tracks. There was a «vent» in the bathroom that was nothing more than a hole in the ceiling that sounded like industrial machinery. I asked the staff about it, and she said to «close the vent.» I asked her to show me how, and after standing on the toilet, looking at it and doing nothing, she said I guess its supposed to be like that and walked out. Overall, lousy hotel and lousy hotel staff.

Stayed in this hotel for one night for a work trip. A newer hotel, very friendly staff, and overall good accommodations. There is a truck stop very close by and train tracks pretty close by as well. Made sleeping a little bit difficult for me. However, the hotel itself was clean, inviting, and the hot, complimentary breakfast was quite tasty! I would probably stay somewhere else only because the dining options were limited and the area was very noisy. My only suggestion would be to add toilet seat covers in the public restrooms by the front desk. However, for the price, location for my work-​related trip, etc., it was good.

Very clean hotel. I would stay here again. Cant beat a complimentary breakfast

I used to enjoy my stays at the «comfort» hotel chains and more and more of them were less and less than desired. A couple years ago we were traveling and the only hotel we could find was a Holiday Inn Express and I was «impressed»! Since then we have continued to pick from the «comfort» chains and we have continued in our «hit-​or-​miss» experience. Every Holiday Inn Express we have chosen has been a «score». I have yet to have a «bad» experience at one and this one is no exception.
It is a newer facility and on the edge of town and you can hear the trucks in the AM as they were pulling out but the small noise aside everything else was a an «A++». Nice BIG desk, easy internet hook-​up, larger than normal room (as we were given a handicap room) and the extra large bathroom — yep, really nice and comfortable! I even love the digital thermostat so we don’t have to «guess» at the temperature.
This would definitely be a choice on my stop if I was traveling through again which is an improvement from the last times I was in Fresno. I didn’t think there was a reasonably nice place to stay here but I was pleasantly surprised! We even got a great rate as we used Hotwire.