Shaw Walk-In Medical Center

Why oh why didn’t I read these reviews before we went here!!! 3.5hrs and never seen. We finally walked out. We were first to get here at 8:30am on a Wednesday. First off the staff is horrible. Rude and unprofessional. They would not see my son (we’re from out of town hence why we came here) until they called our insurance which took FOREVER!!! We’ve gone to walk in clinics many times before with kids and it’s usually in and out. THEN we had to fill out 11 pages of paperwork. EVERY line had to be filled out before they would see us. Unreal. Vaccine records?!
Wait wait wait… FINALLY we got into a dingy room to be seen and MORE waiting. We finally walked out and never saw a doctor. Unreal. They better not charge me but I have a bad feeling they will. This place is a SCAM and bad

Absolutely horrible place to go. Staff is incompetent. This place should have been shut down long time sty.

Even though they are a provider for blue cross they will not see you if you do not first contact blue cross and make them your primary care provider.
I was rudely turned away after filling out all the paperwork and sitting in a dark waiting room for more than an hour.
I had a 130pm appointment, only to find out 130pm was part of their lunch hour. I am disabled and do not drive yet was made to wait outside in the cold and rain untul their return. Thrir advise was that i could have gone to the grocery store and walked around.
Staff is rude and if you complain to them they will walk away ignoring you. I was never actually seen but now i feel i would not go back even if i had a gunshot wound in my chest.
Somone needs to yank theit license to operate before they kill somone. That is assuming they have not already done so by their attitude and negligence

NEVER GO HERE!!! First off, this place is creppy looking to begin with. I was clenching my daughter the whole time. I had no other choice because I needed a TB skin test for her school. Next I waited almost 3 hours to see someone. In addition the staff was not friendly at all. I came back 2 days later and it took them 45 mins just to read the results. Then 2 months later I received a $ 150 bill for a TB skin test. This place is such a scam, other places do the test for $ 20-​$ 30 tops. I called the billing to see why it was so expensive and their billing clerk was incredibly rude and obnoxious. So do yourself a favor, save your money and time and go somewhere else. I wish I could leave no stars!!!

I’d give them zero stars if that was an option.
Walk-​In is in the title but they don’t take walk in’s. The doctor will pick and choose whether she will see you after you get there with an appointment, which we sent in there and the recept asked what we wanted… go sit back down and watch people that come in after you go in the secret door… get called back and nope!!! try going someplace else.
My advice… go someplace else to start. I wouldn’t even die at this place.

I have to agree with many others… This place was awful! I walked in at 8:30 on a Saturday and was asked if I had an appointment… Ummm… No, it’s URGENT CARE… Then I was asked if I was an existing patient, and told that they would have to ask the doctor if she would see me… But they weren’t sure when she would get there. They did offer to let me fill out paperwork, while reminding me that all scheduled appointments would be seen before me and that the doctor might not agree to see me. I left… Absolutely nothing good to say…

Absolutely horrible, horrible, horrible!!! STAY AWAY!!! staff is ghetto, rude and incompetent! I have never in my life been so embarrassed for these doctors and their staff. What a waste to attend medical school, spend countless hours studying and devote so much to an education and cant even provide your patients with a good staff!!! PLEASE DONT WASTE YOUR TIME OR MONEY!!! THIS IS WHY I WOULD RATHER PAY A LARGE AMOUNT OF MONEY ELSEWHERE JUST FOR THE CUSTOMER SERVICE!!!

Horrible, horrible service and treatment process here. I went in and showed them my insurance card, they said they couldn’t take it because I have a doctor listed on my card. Even though they are contracted through my insurance to accept their patience. They didn’t offer any solution to where I can go or give me any help on what I should do. Come to find out I have pneumonia with a fever of 103! The next day my boyfriend went there because he doesn’t have insurance and they are the cheapest and closest to us. I thought I wouldn’t have any problems with him being seen since he doesn’t have insurance. I was wrong! The girl who answers the phone on Saturday March 8, 2014 is rude and not helpful. I called at 12:25 and asked if I could go in and make a payment for my boyfriend, she said no cause they close at 12:30 for lunch I told her I will be there in 3 minutes (12:28) she said no they close for lunch, they will open at 1:30 from lunch so he can be seen couple minutes after that. I didn’t understand why she said couple of minutes after. Anyways they didn’t open there doors until 1:38 with a bunch of sick people waiting for them. My bf ended up having pneumonia ! Just not a good way to treat people.

Awful! Ghetto!!! Got some poison oak, needed a quick visit/​prescription, the people at the front informed me they don’t take «Walk Ins» on Thursdays! The gawdamn place is CALLED ‘Walk-​In!!!’ Isn’t that the entire purpose of an urgent care place? FAIL!!! Some busted, vacant, closed down makeshift pharmacy next door. I can only assume it’s merely a glimpse into their own fate.

This place is horrible. The doctor gave me medicine that hurt my stomach so bad I was afraid to eat anything. So I called to ask someone if this was normal, they put me on hold and I guess asked the doctor, and then came back on and asked me if I could go in that same day at 1:30, I asked what the appointment was for and she said hold on again to I guess ask the doctor… And she said the doctor wanted to see me and to bring in my medication. I said ok and she was ready to hangup and I asked just be sure if I should stop the medication and she said yes very hesitantly. I went in at 1:30 and there was 3 other patients waiting in front of the door. I walked up to sign in and told her I had an appointment at 1:30 and they said they didn’t have anything. I told them everything that happened and all they said was «we don’t do same day appointments», and I said well she didn’t tell me it was a walk-​in or else I would have just made an appointment. And I also asked her what the APPOINTMENT was for and she said the doctor wanted to see me. I did not want to wait there for 2 or 3 hours with all of the walk-​ins that were there and people with appointments so I made an appointment for the following day at 3. It is now the next day, I go in at 2:40 so it’s more convenient for them to know I’m there for my 3 o’clock appointment. They take my co-​pay as soon as I walk in. I wait until 3:30 and then they finally call me back to take my blood pressure, answer one question and take my heart rate. The male nurse told me that all the rooms were taken and there was 2 ahead of me so I could wait in the waiting room… AGAIN! I’m sure when they do call me back I’m going to be waiting for the doctor again anyways since that is what usually happens when they call you back. It is now 3:43 and there are still 2 people ahead of me… So much for an appointment. I am definitely NEVER coming here again.

I normally go to another urgent care (Everyday Health)… But they have been short a provider recently. I was hesitant going to this clinic. The place was clean, things seemed modern, I got in and out in about a hour. The visit only cost $ 95 (no insurance here). That is about average from what I’ve noticed. My normal place requires a $ 200 deposit when I pay cash.
I got with what I needed, a rescue inhaler script and antibiotics for a sinus infection. I would hesitate going back for a simple issue. But I wouldn’t see this PA for complex issues or for the times I’ve had severe migraines.
I agree with the Post that Annalee made. the PA who’s name is Tuantu Vu was very… blunt. However, I’m not sure that I would consider her rude, or that she hated her job; I think she just doesn’t have the best people skills. She did mainly focus on her computer, really didn’t connect with me. One positive to her was she was VERY budget focused; without my request; She gave me the cheapest options possible.
The only real issue i had around her was around a medication I have been prescribed for my migraines. She had chewed me out that it was a drug that could be addictive and didn’t believe me that its something I take sparingly. I also got chewed out for smoking… I quit 3 months ago and put it down in the paperwork. She didn’t seem to believe I did quit.