Simply Frosted

They’re alright. They suffer from not using frosting correctly. Half of the idea behind frosting is to cover the cupcake portion that’s exposed to air, so it doesn’t dry out. They go for height instead of coverage, which leads to a dry cake and to a cupcake that is difficult to eat because you can’t jack open your mouth wide enough to get both the frosting and cake in one bite. Their flavors are good though. There are other cupcake bakeries I’d prefer to give money to.

My brother bought me a dozen of their cupcakes and they were all beautiful and delicious for my birthday. My favorite was the cookies and cream one because the frosting was soooo good and they had it stuffed with it too. There were all decorated in halloween themes which also sold me. Cant wait to try their other flavors they make. :)

I love their black and white cupcakes moist and great frosting. I go frequently and try the others happy with all of them!

Not the best cupcake I’ve had but not bad. The cupcake had a few dry spots but other than that the frosting was good. I went on a certain day to get a flavor I seen online and the lady who helped said they discontinued it and she had no control over the website.

So I have said it before and will say it again, Sugar shack is my favorite place to get a great cupcake. That Being said, I’m not always on that side of town, and I have found some pretty great deals on Groupon at simply frosted. I have ordered from them many times over the past couple of years and have definitely noticed changes since they had a change in owners. One of the issues I had with the previous managment was poor customer service. Many times I would stand around waiting for 3 or 4 min before anyone noticed I was there. Once, The girl who helped me was singing horribly and loud in the back and continued to do so as she boxed my order. Also several times when I Swung By To Grab A Treat For My Husbands employees During Regular OPEN BUSINESS hours and they Were closed. That was frustrating. However, the cupcakes were very good. They were always moist and really dense. They tasted as good as they looked. Since the change, the customer service is MUCH better. The staff is very friendly and prompt. They are always open when I come by during posted business hours. As for the cupcakes, there is a great selection and they are very pretty. But they are not as moist as the ones they used to sell. The cupcakes are good, Just not As Good As before. I gave them 4 stars for all of the improvements I have seen. Although the actual cupcakes can use some work they are still really great. The friendly staff make it a very pleasant experience. I would definitely recommend them.

Great bakery! The lady was really nice and helped me pick cupcakes. The cupcakes were amazing! They were moist unlike a lot of places where they are dry. My mouth waters everytime I pass Shaw to get to work! I wasn’t the only one who enjoyed them, but two of my other friends begged me to take then there again.

I brought my kids here on a Friday afternoon. I was craving some sweets and some good coffee. I got there at 6:30pm and the place was empty. The two ladies behind the counter did not greet me. My kids and I viewed the cupcakes which were not appealing to me. The lady finally asked what I wanted and picked out 3 cupcakes. I asked if I could order a coffee and the lady looked back and asked the older lady if they had coffee. The lady seemed like she was in a hurry cleaning and thought for a few seconds and blurted out, «We just ran out».
It was a straight lie! I was really annoyed.
I went ahead and paid for the cupcakes and they were DRY, nothing special about the cupcake and the buttercream frosting was ok. These cupcakes were overpriced too at almost $ 3 each– save your money and go to Chiffonos in Riverpark!

The vanilla cupcakes tastes a lot like Duncan Hines or Betty Crocker box cake and frosting from a tub. Almost $ 3 for a box tasting cupcake, that’s a joke. If the cost was 75 cents per cupcake I would give them another star. Just awful!

They are so nice and considerate. First time eating here instead of taking it straight home and it was a nice experience and atmosphere.

I love their Strawberry Delight cupcakes they have on Saturdays. It’s really good! I would give them 5 stars, but they are lacking on their customer service skills. I’ve been here for a few times now, I was never greeted and on occasion the lady would thank me after giving me my receipt. I’ve tried other cupcakes they have, it’s way too sweet

Cup cakes are really good. Older person (owner?) is a bit rude. Everyone else is friendly.

Since the business is now under new Management, you can see the transformation in the quality of the work. The new Owner is managing the business on her own with the help of her family, so it makes for a warm environment. Today I was reading some of the past reviews and I noticed that there is some very old information and it may have been true of the past. I would like to say for those of you who have posted in the past, to take a challenge and go try it out again. The cup cakes are very moist and the flavors are great. I took a dozen and a half to work one day so others can taste and I did not hear one complaint, just compliments.

Apparently this place is under a new owner and she is amazing. Her work is great and the cupcakes are superb! I can’t wait to try the cheesecakes and other baked goods! To the girl who said she can make box cake that tastes better than what they have, I highly doubt it! I’ll be ordering a custom cake for my baby shower since my friend had such an awesome experience with her cake. Customer service is GREAT! She takes the time to give you individual attention so she knows what you want. You won’t be disappointed!

My boyfriend and I wanted something sweet so we went to this place. The inside was very lovely. The female that was working there wasn’t very welcoming and seemed insulted that we had never been there before. Overall her attitude was bland. The cupcakes are $ 2.75 (give or take) for the bigger size. Totally not worth it, the bread isn’t moist and doesn’t have a good flavor, I can bake box cake and it taste better than this. However the frosting is very good. I feel as if I paid $ 11 for frosting. I would recommend you find a better bakery.

Girl with short brown hair has really customer service, and a bad attitude, cinnamon rolls are really good. Would go more often but cuatomer service is bad.

The cupcakes were pretty good. Nothing out of this world but pretty decent. The customer service on the other hand needs improvement. The place looks cheery and cute but the attitude of the girl that helped me didn’t match. She didn’t smile once and I tried to converse with no luck. I will not be going back. Either the cupcakes need to be amazing or the customer service needs to be amazing and neither is true.

I have come here various times some of the cupcakes are pretty good (the salted caramel and snickerdoodle are much better at Frosted Cakery) their orange creamsicle is by far my favorite. If I could rate them only on their cupcakes it definitely would be much higher but I just can’t get by their customer service, the staff I have come across isn’t very welcoming. The latest incident was with a young lady with very short brown hair, I walked in, she gave a sigh almost as if she were annoyed I came in, she didn’t greet me, I picked out my cupcakes, she gave me a total, I thanked her for my receipt and she just walked away, to top things off when I came home my husbands orange creamsicle cupcake had a very light blonde hair in it! I was beyond disgusted, this will definitely be the last time I come here.

Very good cupcakes from a very cute place. I had the Classic Vanilla, which lived up to its name. Generous amount of frosting, which I scraped about ¹⁄₃ off before feasting (as a seasoned cupcake eater, I typically scrape off some of the frosting and then mash what’s left around the edges of the cupcake to ensure that I get some with every bite but avoid those one or two bites with an obscene amount of buttercream). Anyway, the cake was moist and held itself together well while I ate it. Just the right amount of sweetness as well. My husband had the s’mores cupcake which he said was good. It was a chocolate cupcake with what tasted like marshmallow flavored frosting with graham cracker crumbs sprinkled on top. Four stars instead of five because cupcakes were very good, but not best I have ever had. Check this place out!

Yesterday my boss ordered me up some cupcakes from Simply Frosted — awesome treat since they are one of my favorites. I work in the area so have popped in every once in awhile since they first opened for a great treat. I am surprised to see some of the low-​star reviews here on Unilocal — I think this place has GREAT cupcakes. There are plenty of places to get cupcakes in Fresno, but this is why I like Simply Frosted:
1. Normal size cupcakes — don’t get me wrong, I love jumbo cupcakes too, but I love that I don’t feel sick and overwhelmed with sweetness after eating one of these. The size/​frosting ratio/​sweetness level is just right!
2. Snickerdoodle cupcakes — these are SO cinnamony and wonderfully good every time! I have never had a flavor I didn’t like here, but have not had anything as good as this cupcake anywhere else.
3. It is SO cute inside! The shop is darling and always well-​stocked with treats and a variety of flavors.
If you love cupcakes, I find it unlikely you will be disappointed here.

Customer service is top notch. I tried the Snockerdoodle and it was just that, exactly like a snickerdoodle in a cupcake-​really soft and very delicious! Sampled the lemon drop and that was the perfect amount of lemon filling (2 small ones is just right). Monkey madness was just like a chocolate chip cookie in a cupcake. I’d say overall it’s a great cupcake place for the great cupcake hunter ! Try some cupcakes, 2 drinks & 2 movie tickets for 25 $!! Can’t beat that sweet deal, check it out-U’ll thank me for it !!