Vons

Even though it’s more pricey than other places, it is very clean and neat compare to other places. Love how they organize the fruits and vegetables in such a well manner where we can just grab and go.
The price is decent depending on the days you come. Sometimes, it’s cheaper than most days. Mostly on Wednesday is when they have the sale on their meat, I believe. Love the organic aisle of the fruits and veggies. Coming here makes me want to come food shopping all the time!
The customer service provided here is excellent. They welcome/​greet you, bag your things for you and put it in the cart, and always very courtesy of their customers. This is one of the number reason I come here, not because I don’t want to bag my own stuff or put it in my cart, but the customer service provided. They always give their 110%!

When it comes to my groceries, I am very particular about where I buy them. I like the Vons on Kings Canyon and Clovis because of a list of reasons.
1. Fresh produce… I have yet to find any rotting fruits or veggies.
2. Excellent quality of meat and vast selection.
3. Array of bakery Choices… French bread smells like they came straight from the oven.
4. Clean and organized aisle.
5. Friendly employees
6. There is a Starbucks, Redbox, and a Panda Express in the store
7. Discount for bring your reusable bags
Overall, the store is great, even store brand items, but the one thing I wish they could improve on, are teaching their employees how to bag the groceries faster.

It’s amazing to me and quite frankly disheartening that this Vons has so many negative reviews. I have had nothing but positive experiences at this once. It’s always clean, and the customer service is always on point. However I do understand that reviews are subjective so to each their own. Over the years I have become a regular at Vons when I was growing up we would frequent the store and as I grew up moved away and came back home to Fresno this Vons location was my go to grocery store.
At one time in the past it was understandable that people with experience long line in this location. But as the years have progress they’ve hired more staff and it’s not too often that you actually experience long lines. Frankly if you go to any of the surrounding grocery stores in Eastside Fresno you’re more than likely going to experience far longer lines there then you will at Vons.
My only complaint is that some of the groceries a little bit more on the expensive side. However, I’d much prefer to pay a little bit more in cost for my food and experience a non-​stressful very clean shopping environment than to go to other grocery store with corroded shopping basket dirty floors and people willing to run you over at every turn of the aisle.
I also adore their fresh produce fruits and vegetables. If you like organic food they’ve got it if you don’t care whether or not your fruits and vegetables or are organic then they have regular produce as well. again it’s a little bit more on the expensive side but you are really paying for quality when you buy produce from Vons.
I’d also like to note that I do like the bakery their are certain things that I will buy like the French bread and their bagets, bagels and croissants. Likely all the breads and their brownie cookies but I don’t like any of their other cookies outside of their brownie cookies because a little bit too sweet. The deli is pretty solid too.
My final thoughts on this phone’s location are to not let negative reviews this necessarily dissuade you from shopping at this location. Again reviews are very subjective but as a person that has been coming to this location for years I can say that it’s usually a pliant shopping experience. You encounter anything less give it another try because it’s probably an anomaly or someone new. Show in some if you decide to visit this fonts location try going on a Friday that’s when they have their five dollar

Poor customer service, poor management, I will never buy anything here again. I was double charged for some groceries and the management kept me waiting for over 30 minutes and did nothing to fix the issue. I would give it negative stars if I could.

The staff is always so friendly! Jennifer was my cashier today and she was very pleasant to work with. The selection of grocery items and alcohol items is great. Not to mention they have a Panda Express and Starbucks inside the store. The lines are always fast and one line is too long, they never hesitate to open another line. Overall, my favorite store in Fresno!

Wait time, wait time always!!!
Slow slow cashiers!!! Managers behind the customer service stand!!! Yesenia the cashier was super slow ever smile nor, counted my cash back !
Best cashier they have here at this location is Nicole

I prepaid for a cake a week ago. Went to pick up the cake today and THEY DID NOT HAVE IT! The employee that was working in the bakery offered NO EXPLANATION or APOLOGY. When asked, she had an attitude. The disappointment they caused a 7yr old today can never be reconciled. DO NOT ORDER FROM THIS BAKERY, disgusted with their service and lack of! I only left ONE star because to write the review it forced me to at least select one.

Everyone who works here is spot on. Even the employees at Starbucks and Panda Express. This location always has what I need and is well kept.

I am normally not a complainer. In fact, when people are rude to me, i normally brush it off and walk away. However, this afternoon, i have never felt so embarassed and humiliated in my entire life. I went into vons on kings canyon and clovis (store number: 1754) to purchase the crest that was on special for .99 cents. I was going to purchase 10 tubes. The cashier, Xavier, asked his manager, Horacio, who was at the checkstand next to him if there was a limit since i was using coupons. Horacio responded that since I was using coupons I can only use 4 coupons. I was fine with that, and I told Xavier that I will only purchase 4 tubes of toothpaste. The bagger proceeded to ask Horacio about the deal on their ALL detergent. He told her it was on sale for $ 1.99 but all the couponers are coming in with their $ 1 coupon to try and score them for .99 cents a piece. He looked at me and proceeded to walk away. As he walked away I can hear him mumble under his breath «fucking asian couponers». I was so shocked that he would say that, let alone say it in front of me. I quickly made my purchased and left. Now as a consumer, i was disappointed in the leadership and customer service that Horacio displayed. Not only did he display horrible customer service and leadership infront of his staff and several other shoppers, he humiliated me for using coupons. Because of my horrible experience, i highly doubt that I will ever be shopping at Vons, specifically this location, ever again.
Shortly after my nightmare experience at Vons, a fellow hispanic couponer received a different shopping experience. She said that they allowed her to purchase 20 bottles of snuggle and was able to use 20 coupons.

I’ve always prefered Vons over any other grocer regardless of the price difference or distance. Although their customer service isn’t what it used to be (worked for them as a Supervisor/​Trainer for three years, so I know what to look for), I’m a very easy-​going shopper & can find what I need w/​o any help. I’ve never had an issue whatsoever aside from the in-​store Starbucks, but I can always go across the street from there.
Those complaining about the wait times & the lack of registers open must not know how stores are ran. Early mornings & evenings after nine are when they have the least amount of staff on hand. I do wish they have self-​checkout installed though!

i swear if there were another decent store closer with a produce dept. that wasnt all bagged in plastic and green bananas with the sadest looking fruit in town, id quit shopping here. the milk has changed for the worse and the priceing rivals Wholefoods. whats going on???

I particularly like Von’s. They are always friendly staffed and helpful. The store is always clean and generally up to date with new items that come out. Their free Von’s club card is also nice

By far the best grocery store I have experienced. It was like a 5 star hotel experience. Customer service was thru the roof. very peaceful atmosphere. Worth the extra 1, or 2 $ difference. Then any other place. You get what you pay for. And I got my money’s worth. Thanks to Lauren (cashier) n Carlos E (that’s what name badge read) Try the Philly cheese steak at counter. Ask for Carlos. I will definitely return.

Reviewing the deli. Nice alternative to sandwich-​only shops. Helpful staff with a wider variety of breads, cheeses (I counted 8), and meats than I see at the sandwich shops. They were also making the pre-​made sandwiches while I was there, boosting confidence to how fresh they would be during that lunch period.

Horrible service! Every time I go here there is a huge line and only 1 or 2 check stands open! There are a lot of workers wondering around but they don’t think about opening more check stands.

Great little grocery store. Everyone is so nice and helpful, and they have great specials on soda and cereal. Some things are pricer, but the store has a fresh, clean quality. You cant find that at food max. The bakery isn’t as great as some other super market bakeries, but they make a killer loaf of french bread. A little pricy, but a calm and enjoyable shopping experience. The only problem i could see was that they need more checkers on a thursday evenijg. But i know and understnd in this economy, thats probably hard to do. Less people for more tasks. The workers seem to be working and we have been through the same ladys line the past two times we went there. I forgot her name, but she is a tall blonde with long hair and slender. She is always so nice, and even reccomended something cheaper for the same taste. Never going to food max again.

Great service here. The lighting is relaxing and the aisles are clear. It’s more expensive than a discount grocery store, but they will bag your groceries for you and help you out to the car. This Vons also has a Starbucks, though their drinks are never quite right. Go across the street to the real Starbucks if you want your coffee fix.

This Vons/​Safeway store has management staff with poor customer service skills. Our family had ordered the pre-​cooked turkey dinners that this store offers. On Thanksgiving Day my mother and cousin went down to the store to pick up the dinner and was told by the deli clerk (after waiting for 10min) that there was no more turkeys left. The assistant manager seems bothered that my family wanted to speak to him. He and the deli manager had no explaination for this mixup! We will never shop there again!

The clerk in the Vons store said they will not give you 5 cents for using your recycled grocery bags. Think I’ll go back to Savemart.