Walmart Supercenter

Customer service is bad, but that’s true for most Walmart stores. What really bothers me is that they have a «2 items at a time» rule for dressing room. For people shopping alone this is terribly inconvenient as I’d have to get completely dressed to switch out clothes EVERY time! I left a basket of clothes just because I don’t have the time to do that nor would I want to if I did. In my opinion, if staff is unable to monitor a six-​at-​a-​time rule then they should find new competent employeea, instead of punishing customers with inconvenient rules!

They isles are set up horribly giving a claustrophobic feel, and I always get some kind of bad vibe there, maybe because of the bad area idk, and I also feel like the workers in self checkout watch like Hawks and it makes u feel uncomfortable and unwanted

While this is my most convenient Walmart (I live off First & Ashlan), it is by far the worst Walmart in the Fresno/​Clovis area. The store is smaller than most others and therefore lacks some of the items or even departments you’d find at other locations. The parking lot is smaller and seems more hazardous than others.
But the worst part is the rudeness of the workers. The woman who guards the entrance/​exit is very rude, treating people like criminals instead of customers. Other staff members (register workers and their managers) make customers wait while they discuss their breaks and private conversations with each other on the store floor.
I recently had an item to exchange and got in a long, slow line at the customer service desk. I finally gave up and left, deciding to do it at the Clovis Walmart, where I would be treated with respect by an efficient and professional staff.

If I could give this Walmart ZERO stars I would. I Was so happy when it opened, because I live around the corner… but it’s TERRIBLE TERRIBLE TERRIBLE!!! It’s small. It’s crowded. The parking lot is tiny.
I always go to Walmart, usually the one on ashlan and peach. I don’t expect great customer service when I go to Walmart, any of them that being said. This location, however, is FAR FAR WORSE. Rude associateS, that is if they even acknowledge you at all.
HALEY, In the return line, was rude and not helpful. Gave me attitude and dirty looks the whole time she was speaking to me. Tried to say that because one of their associates didn’t give me a yellow sticker, I could not complete my return. Why is it my fault that whoever was watching The door didn’t pay attention and give me a sticker? She had a bad attitude and terrible customer service. I will never go to this Walmart again.
oh, and don’t bother speaking to a manager about your concern. They’re rude as hell too.

Came on 2 different occassions to pick up my online order, waited more than 30 mins and no one ever came to help me. No one acknowledge me. Just terrible customer service. So i called customer service to cancel my order, after 3 tries they couldnt figure out what to do!!!
Can you see how frustrating this is for a customer!!!

1 of the worst walmarts ive ever been to! Waited 40 min to cash a check while employees stood at registers having conversations, a woman behind me cussing her kids out, and another woman cussing employee out. The most ghetto Walmart in fresno. Hands down!

The parking lot is the worst and too small for a Walmart. The prices are one of the highest in Fresno and Clovis. Going after 3pm is a nightmare…

Omg put more than 1 person in the return line! I was waiting about 40 minutes, in a line of 8 people because only 1 person was working all the returns! I’m thinking, what the hell.

Sure it’s small but it has everything you need in it. The customer service is really great. Always stocked and maintained. Restrooms are sanitary. The customers greet you. The parking lot is small but always has parking. I go here all the time it’s just like any other walmart. Glad that it brings some good shopping to the neighborhood.

Horrible service!!! I bought a mattress 2 days ago opened it and it was very uncomfortable so i wanted to return. I went there they didn’t take it back and reasoned that they don’t have a policy on opened items. I took it to a different walmart and they took the return without any problems. I just don’t understand if it is the same store how can one store has a return policy and yhe other one not have it. Horribleeee

This Walmart is very small and does not have a good selection, I couldn’t find all of the food products I needed.

This walmart SUCKS! I had to walk all over the store to find a damn fly swatter, after 3 associates and about a trip around the store I finally was able to find help to find one… urrghh, on top of that the check out line was a long wait so I decided I could do self check out but NO the fruits and vegetables list was so hard to locate the right product even the associate helping me couldn’t find it! Soo irritated I’ve not been to a worse place in my life! There’s no customer service assistance at all!

If there’s more than one dirty diaper in the parking lot, you may be at Walmart.
If you order something site-​to-​store and it takes 45 minutes to be helped, you may be at Walmart.
If you hear more than four languages within five minutes, you may be at Walmart.
If you buy a cart full of items for under $ 100, you may be at Walmart.
If picketers are blocking the entrance to the store, you may be at Walmart.
If the store you’re shopping in is bigger than your elementary, Jr high, and high school combined, you may be at Walmart.
If you’re inside a store and your lost, you may be at Walmart.
If it’s Black Friday morning and you’re at Walmart, you may be dead.

Still has the stuff you need for a good price for all those complaining it’s too small go somewhere else. Regardless it’s the people that make walmart look bad, not Walmart it self. If you want to go somewhere that’s nice and not «ghetto» move out of Fresno.

I live nearby and I was excited when they opened a Wal-​Mart nearby because the closest one was on Herndon and Ingram (which is a pretty good store, but I wish I didn’t have to drive all the way there for small stuff and the nearby Vons sucks). On the weekends this Ashlan Wal-​Mart is very cramped and parking is nuts. It is a very small Wal-​Mart since it used to be a Mervyns. During the week it’s not crowded. I have to say that out of all the Wal-​marts I have EVER been to, I have never been checked out by guys so much and so disturbingly as at this location. Apparently their last resort to pickups is this store. Please keep in mind I’m in my mid-​twenties, college educated with a long-​term boyfriend who respects me, and I dress properly. I am not looking to attract others. There are many bums around the area. Today I went in and a man with no basket or cart (only a drawstring backpack) straight up walked to me while my mother, who was next to me, was having he fabric cut by an employee near her. He asked me, «Do you want to mate with me?» I gave him a stern and serious, «NO.» As he started started to walk away he said, «I was joking but I guess it wasn’t funny.» Both my mom and I responded that it wasn’t. We also knew he wasn’t kidding. Nobody in their right mind says that crap in a casual tone. Once he left the area my mother asked the employee to call security after she (the employee) didn’t say or do anything about it. her priority was on the fabric first. She called her supervisor but we didn’t know if that did anything until the manager was walking by and we talked to him. The manager was great and took down info on the guy. He happened to be nearby when we saw the creep again and had him kicked out of the store. My mom told the employee that SHE can’t ignore this stuff if they don’t want customers to stop coming because they feel uncomfortable and a guy is only stalking people. I work in a professional customer service environment in which security is a high priority for our customers. As a woman and an employee I would have thought security for her would be important, too, as this could happen to her. Another complaint is from a previous visit in March when I went to buy some dog good. Some guy was sitting on the floor at the end of the aisle with a medium-​sized dog that was NOT a service dog. He also had some kind of jackets/​blankets on the floor under the dog. I have seen more people bring small dogs to various stores, not just Wal-​Mart. It’s not cute or sanitary. As a dog owner my advice is to have someone watch the dog or leave it at home unless it’s Petsmart or the dog is a service dog that does have specific tricks that help the owner, as stated in California law. Once again, kudos to the manager for being on top of today’s situation, but this was definitely the last straw. The Herndon and Clovis Wal-Mart’s have never looked so beautiful. ;)

Way too small for a walmart! Seems as though everything is crammed together. Great, friendly, staff in the electronic department. Staff was very knowledgeable in regards to operations of different electronic brands. Overall it’s Walmart! If you’ve been to one you’ve been to all and yes this location is no different the people of Walmart are definitely here lol

Unbelievable that this Wal-​Mart could possibly be the worst Wal-​Mart in Fresno… and yet it seems it’s true. Stop hiring people who don’t want to work!

I’d say this is the smallest Walmart Supercenter in town. The aisles are so small that only one cart fits. Everything is bunched together. they really packed everything in there. Not to mention the parking lot is small and it wraps around the store but there’s only one entrance so you have to walk around to the front no matter where you park. The Blackstone and Ashlan area always had some bums lingering around but this store really attracts more. I literally live one minute away but I Drive to Herndon and Ingram rather than visit this store because I just don’t like it. It’s a new store but for some reason it just looks old. It might have something to do with the exterior of the building its not newly painted since it was Mervyns. The people were nice the cashiers were friendly and it’s just like any other Walmart except way more crowded. Walmart is already crowded in the first place so you wouldn’t want to take your chances going to this super tiny Walmart. They should have just made it a neighborhood market.

Brand new walmart supercenter just opened up today on the corner of Blackstone and Ashlan! So happy because it’s close to where I live!