Chaparral Auto

I’m floored! I’ve been to several bone yards in my life, and the experience has been horriffic at each one. When I was on the hunt for a part for my VW I searched last night, came across Carter’s in Plano & boy was I not surprised to see the numerous irate customers who posted reviews, dreaded having to go there even though they were the closest. I thank the man upstairs… they didn’t have any parts of VW (THANK YOU CARTER’S!) So I ended up eventually calling Chaparral. From the first contact via phone (Richard), I was treated with a friendly helpful person who was very patient with me while I had to call back to make sure exactly which part I needed, to the moment I walked in the door. I’m sorry M’Lady who greeted me, I do not recall your name, very nice and welcoming! Bumped into Bill who was engaging and asked me how I’ve been. Richard expedited getting my part, to ringing it up. He was also very engaging, friendly and a silly smart@ss… Love’d it. You all will always have my call come first to you. If I every know anyone looking for a salvaged part, you’ll be the first on my lips. You were very worth the 10 — 20 difference in drive time! Kudo’s to you folks. WELL WELL DONE!!!