Christian Brothers Automotive

Excessive charges. Slipshod work. Engine still leaks oil. Would avoid this place

I have been nothing but pleased with their service and customer service. They are friendly, professional, and great at what they do. The ONLY place I trust to do automotive work on my vehicle.

Just moved to TX from IL and needed a vehicle inspection. Phillip was very helpful in getting me in right then and recommending a place to eat lunch. Very friendly.

Bad experience tells me the operations are untrustworthy. Took my Dodge Durango in to fix the A/​C. I was given an estimate for repair and agreed. The work was done and was then told that more work would be needed. I was left to choose between paying the for the original work with my car no better off or pay hundreds more for further repairs. When I told them they could undo the repairs, they said they would still charge me for the labor to install and remove the parts. They eventually took a token amount off the «new» price. But still ended up paying hundreds more than what they quoted and I could afford. They either misdiagnosed, were unable to resolve or scammed. Either way, I took the hit, not them. They did not seem to care that if they would have quoted me that amount up front, I would have declined. Please use extra scrutiny and keep them in line on deceptive practices like this.

Horrible Customer Service. First I called and was told to go to the website to get information. When I went into the business the front person was paying attention to the computer instead of assisting me. As I explained the issue, I told they would look the car over and come back to me. After an hour, they came back with what I already knew. My boyfriend had arrived then to go with me to lunch. The maintenance man spoke to him instead of me. I was the one paying and the one who knew the problem. Clearly, no respect for women. The work was done in a reasonable time. I attempted to leave my comment on their website, but I was not able to. Perhaps they want to lie to the public in letting people think they are a company to waste money on.

I had a great experience today at Christian Brothers Automotive in Frisco. I called early afternoon because my headlight was out and Driver’s Edge off Lebanon in Frisco wanted over $ 100 to take off my tire and change a headlight. NO thanks!
I called and spoke to Phillip who was really friendly and told me exactly how much it would cost up front and when it could be done. I ended up dropping my car off and they were so friendly, honest and quick. I will definitely be back with any other car issues. They didn’t try to upsell me ANYTHING, which is so rare when you take your car somewhere. I highly recommend!

These peole are nice but crooked. They will rip you off. I brought my son’s used BMW and everytime they found something wrong so I left them a BIG chunk of my $$$…one time after a repaired, the car power steeering was all over the street when I just paid for having it fixed. take a chance but it will be a very BAD move on your behalf, take it from my experience and head somewhere else.

This was my first time going to Christian Brothers and honesty, i went there somewhat randomly. I’m a AAA member and they offer free towing within 3 miles and CB was within 3 miles!
I had a dead battery and my engine flooded. CB fixed it within 24 hours. After i picked it up, i noticed that my car was shaking a little bit, like something was loose and then the battery died while i was driving home! Obviously, i was a little upset since i just paid $ 350+ to get my car fixed so i took it back to CB. They took another look at it and tightened up some things and now my car is fine:) And CB didn’t charge me for the 2^nd visit. Given, they shouldn’t have but they were gracious about it and i felt like they dealt with the conflict very professionally.
Everyone needs a reliable CPA, lawyer, and mechanic — and Christian Brothers has my endorsement! They are very honest people and were always courteous and nice.