Hobby Lobby

I have to say. I love hobby lobby, but this store has the worst customer service I ever experience. Ever!
At the store I looked for an attendant for help, and she said she would be right back, and she never did. Then I saw her helping another person. Never I got any help after waiting for at least 15 minutes.
Then I am usually patience at the hobby lobby stores, because I know the check out is slow, but I had the most unpleasant person today who not only ignored me, answer me back, and (gross) liked her finger to open my bag and check my products. With so many stores around. Avoid this one. If there was a minus star, I would have picked that one.

I would give this place a negative star if I could. My daughter had picked and item she wanted and when we got to the other side of the store she saw something else she had wanted instead so she put that item down and picked up the other item. A store associate asked if she was my daughter and I said yes why. She just gave my daughter a nasty look and walked away. You work here not me, it’s your job to put stuff away. Lazy! Then to top it off I had two coupons. Asked if I could use both. Cashier said, no one per transaction. I said ok ring me up twice. Other stores do this all the time. She said no. I said what difference does it make, I will go out and come back in and make another purchase. She said you can’t cuz I’ll be watching you and won’t let you. REALLY??? Won’t be coming back here. Let me remind you that if it wasn’t for paying customers like myself, you wouldn’t have a job!!!

Always a great selection, always a good sale on something, & employees are super friendly. And as much as I hate not being able to shop here on Sundays, I’ve got much respect for Hobby Lobby operating with integrity and standing for their beliefs.

I went to the cashier to return a defective wall clock which I bought two days ago. The lady cashier called the the lady manager and asked if this defective wall clock can be returned with two holes in the back. The manager said no. I told these two uninformed ladies that the two holes were already there and that I did not put those holes but they insisted I cannot return. Now who would not get mad under these circumstances. On top of that this so called manager threatened to call Frisco police and also summoned their own goones where I felt threatened because one was in the back of me real close. I thought I was going to get chokehold. After quite a bit of scenario, one guy employee on his own without any direction from this lady manager, who was too busy arguing that she’s trying to protect this misguided, uninformed and not very knowledgeable cashier, got another wall clock and showed to everyone that those two holes are originally there. Finally with the help of another manager which was actually his first day at that store, that I got my refund. So in conclusion, all of the scenarios could have been avoided where had it not been because of the overzealousness of these ladies, which they were very wrong at the very beginning.
Also I complained by phone to their customer service what my experience was. She was sympathetic and said that she will forward this complaint to the district manager. As of this day, I have not heard anything from anyone at hobby lobby. Boy was I wrong when I thought this company was good. Never will I shop there again because of their arrogance.

Karla was absolutely fabulous today!!! I came in to get a bunch of fabric to make stuff for my son and she was so patient and friendly. Thanks Karla you were a big help!!!

This location has gone down in customer service. Just yesterday, my daughter was yelled at because she kept whatever she was looking at next to where it was supposed to go. This old blonde lady comes up to us and goes «can you stop putting your stuff ALL over the place!» In an extremely unprofessional and rude way. Most likely not returning to this Hobby Logby until needed.

Love the variety and the prices. I have priced many things over Michaels and other stores and the prices do not get better than Hobby Lobby. The app is great! I don’t have to carry a paper ad nor one of those annoying things on my keyring. If what I want is not on sale I almost always have a 40% off coupon at my fingertips. I just pull up the latest coupon and ad on my phone!

Personally, I prefer Michael’s over Hobby Lobby. I think Michael’s has a sightly better range of items and more crafting supplies compared to Hobby Lobby. While both stores carry home décor items, Hobby Lobby seems to carry a better variety. The prices at Hobby Lobby are comparable to Michael’s. The folks here are always nice and helpful. They have great printed fabric that goes on sale often. Plenty of religious décor or inspirational items can be found here. Don’t forget to pull up the online coupon for 40% off of one full priced item before you towards the cash register.
TIP: Because Hobby Lobby is a faith-​based company, all their stores are closed on Sundays. No worries, though. Michael’s is further down the road past 121 in the same shopping center as World Market.

Was skeptical about leaving my artwork for framing. I had no prior experience with HL in this. But I am extremely pleased with the care with which my work was handled, and the finished product, a fairly large art piece set in a large frame with museum glass. Beautiful. I would recommend them for framing services on inexpensive to moderately priced artwork.

This place is like Home Goods and Michaels combined! Wish I had one near me in Jersey!

Found lots of minnis for a great prices!

Love Hobby Lobby! Always have my 40% coupon out and ready :)
However, the lines at this location always seem to be super long!

I love the Saturday sales: 40−50% off on average on all kinds of décor. Great place to get things for your home, especially great pieces for the walls. My husband and I got a lot of great things here for our new home this year. My favorite item was a large iron clock for $ 35 (originally over $ 100).
The staff is helpful. It’s always very busy in there on Saturdays (they are closed Sundays) but they seem to handle the crowds well.
They have great selection for craft supplies as well.

It’s a hobby lobby. The store is clean, the employees are helpful, the prices are decent and the checkout lines are always long. Long lines are expected at Hobby Lobbies though… aren’t they?

Went to the location in Frisco. Was so desperate to get a custom mat cut for a photo I needed to send THAT DAY for Christmas. Encountered Lacey at the framing desk. What a find! Not only did she accomodate my request, she had flawless taste in the color selection. I was in and out and on my way in less than 15 minutes with a mat for my stupidly odd shaped photo. She even helped me photo the finished product so I could send it to the Giant before I shipped it to the recipient.
Love Lacey at the Frisco Hobby Lobby! Go see her for all your custom framing needs!

Dude where have you been all my life Hobby Lobby!!! I don’t think I’ve ever seen one in California so maybe it’s just a Texas thing.. .but WOW! I was so amazed when I walked into the store and it made me feel so happy to see all these Christmas decorations. Of course they’re going to have Christmas stuff all over the place, but I love to see all the festive stuff because it gets me in the cheery mood :)
A coworker and I had to get some stuff for our Thanksgiving Potluck because we were in charge of decorations. We had a pretty tight budget of $ 30 so we had to make sure to get our money’s worth. We found a bunch of great things and most of them were 50% off! We bought 2 garlands, a couple of tea candles, votives for the tea candles, napkins, and we had some money left to use elsewhere! What a steal doncha think?
I’m definitely coming back to get me some Christmas stuff.. .maybe something to decorate my workspace area or get some gifts for friends. I’d definitely recommend this place for all your festive and nonfestive buys.

So… Call me surprised when I read the review by Anonymous A. Here’s my take on this hobby lobby location…
The store is clean
Fully stocked
They have awesome weekly sales
The staff is young and friendly
I’m giving this location 4 stars because I’m not a big fan of the wait at the register. I would say that this hobby lobby is on par with all the other hobby lobby’s in Dallas… (I was a DIY bride so trust me… Ive been to ever single craft store in the area. lol)