Picasso Nails & Spa

I had a coupon so my friend and I came here for pedicures. This was my first time.
The girl my friend got was good. She was friendly and gave my friend a relaxing looking pedi. We asked for a ladybug design. I verified that they would be okay doing it after showing a picture. They said yes
The girl who did my pedi seemed new. She didn’t understand an ounce of English. She was rally rough. Skipped any type of foot or leg rub. She did the design but I had to kind of ask her to add more detail to it to make it look like it was supposed to.
Who knows maybe it was her first time.
They got us in and out quickly. They were clean. If I get another coupon I’ll go again and ask for someone else.

Terrible. They don’t have full product lines (vinylux polish no top coat) and don’t complete services (next gen). Toes look better if I had done them myself. Go across the street or anywhere but here.

DO NOT EVER GO TO PICASSO NAILS!!!
We just came back from there after my daughter got Nexgen nails. First, when my daughter was mouthing to me that the the lady doing her nails (JESSIE) was hurting her Jessie had the audacity to tell my daughter to stop talking about her.
Then when my daughter told Jessie she was hurting her, Jessie said «stop moving then»!
I am appalled by this! My daughter’s skin around her nails is red and swollen and she was cut enough to bleed.
I’ve already talked with management there who apologized then started giving me excuses to what happened.
I repeat, do not go to Picasso Nails at Custer and Eldorado or at least do NOT go to Jessie!!!
If I could give negative stars I would!
I posted this on several sites on Facebook and it turns out there are several people who have had similar horrible experience. I’d steer clear!

You can find better! I have tried to give this place a chance, since it’s close to me; however, my time and money is better spent driving a little but further. My manicure chipped in two days. This is probably because I didn’t «upgrade» to the most expensive manicure.(I should note, once when I asked for a basic manicure and no color… they told me that’s not smart and I must paint them. Um, what’s the point if they’re gonna chip in two days? and, it’s my nails!)
If you ask for the most basic package, you’re not worthy of their time. I only gave two stars because the pedicure was decent. I will not be going back.

Best nail salon ever. I’ve been coming here for 2 years and no matter who does my nails I get great results. The atmosphere is relaxing and the management is very professional.

The lady doing my pedicure wasn’t that great and $ 27.00 for a normal pedicure (no French tip either) is a bit pricey. It’s very clean which was nice. Lynn did my shellac manicure and she did a great job, I just felt rushed to pick a nail color. Go online and show the coupon when you’re ready to pay because this salon is a bit pricey than others I’ve been to. I will go back to Lynn for my manicure but maybe request a different lady for my pedicure next time.

Maggie has done my eye lashes a couple of times now and she is great! She’s very professional and did an amazing job for me! I highly recommend her!

Wilson was amazing!!! Best massage I have ever had during a pedicure! I am new to the area and this was my first place to go for nails and I am SOO happy I did! Stacy did my full set and did a wonderful job!

Have been going to this nail salon since the day it opened. Super clean and very organized. The prices are fair and if you go by the local Kroger and purchase something there, look at the back of the receipt. You will find good coupons for Picasso. The place still looks brand new and I have never had an issue with how my nails look. I have been getting my nails done for 16 years so I’m confident in telling you that this place is fantastic!

I agree with the review that said they are inconsistent. Sometimes it is great and sometimes not. I was interested to see all the cute nail art photos. When I have asked for this a couple of times, they wouldn’t do to it. One lady laughed and said nail art was for little kids. Guess she just didn’t want to mess with it.

One lady ruins this entire place. I hate to tell the woman up front that I want anyone but her… and I also keep hoping that she would get better, but every single time she tries to upsell me 3 – 4 times… which makes me crazy! This is NOT a car dealership! It should be a relaxing experience!
She is also very half-​ass about her approach when it comes to pedicures. She looks at her cell phone during my service time, she filed one of my 10 toenails, she put mud mask on the top part of my legs (roughly 3 inches)…nothing on my feet! Isn’t a pedicure for the feet!
I feel like I’m pissing my money away when I get this lady.
As I sit here, I’m writing this review. I’m getting more annoyed by the second! …pretty sure she just fell asleep while messaging my feet.
Oh and she asked if I wanted a drink. I requested water. Nada. Guess she forgot.

I love this place but I’m not putting my manicurist’s name on here because I don’t want her to get all booked up! LOVE LOVE LOVE this nail salon

Oh, I wish there was a no star option.
First, you might want to know I am sitting with doctor’s prescribed antibiotic cream all over my perfectly manicured brows right now. I went to the doctor today, less than two days after receiving an eyebrow wax at Picasso Nails & Spa, because I suddenly has a strange rash around where they waxed my eyebrows. I figured I might be allergic to their wax or wax remover or something. Nope! My doctor says I have impetigo (that’s a staff infection, or bacterial infection). He said he sees staff infections occasionally on women after getting hair removed at places that re-​use wax and don’t sanitize their instruments. Gross!
But that’s not all! I went in for a gel pedicure and manicure, both were fine (the massage was very nice) but… the nail tech cut my finger, badly, during the manicure. I sh*t you not. I bled quite a bit, and she was mortified and apologetic. I told her it was OK (because what else are you going to do) and we continued with the manicure. The gel nails were just OK, but I think she was very nervous and agitated after cutting me and couldn’t really focus.
But. They cut my finger, I bled everywhere, and they charged full price for everything, without any offer to discount the manicure. I thought that was pretty bold. That’s like finding a roach in your salad and the restaurant not comping you the salad.
Pros: Though my forehead is covered with ugly red itchy bumps, my eyebrows are really nicely shaped.
Cons: I left the salon bleeding, I now have a staff infection.
Seriously, just go elsewhere. With all the options in the DFW burbs to get beautified, there is no reason to fall for the pretty interior of this place and end up maimed!

My mom and I went in today for pedicures for the first time. I had Henry, and my mom had Sunny. It was a great experience! One of the best pedicures I have ever had. My feet feel absolutely amazing! The prices are reasonable for the services provided. They have plenty of chairs, and although they were busy, we didn’t have to wait long. I’ll definitely be back!

Very disappointed! We live on the other side of McKinney and drive over here, never again! My 17 yr old daughter had her nails done, in 2 days they started to pop off! I called the salon and was told to come back and they would fix it. She went back in was treated very rude and then was told they would only take $ 5 off the new service after they completed the new set! She would have never had them do a new set of she would have known! It is not acceptable to treat you customers like this rather they are a teenager or an adult!

Clearly the lady who did my pedi was a student. I informed that I like a short cut and was told they are already short. I said I can cut them it you don’t want to and she unwillingly complied, on just one hallux and ignored the other completely– to the point that my left hallux is ridged and uneven at the distal border. Btw, it’s gel, so I paid about $ 62 for the experience.
It was a mediocre pedi, at best and I’m stuck with the uneven edge for a long time since I’m a college student on a budget.
Speaking of budget, I forgot my coupon until after the transaction. Even after tipping the ‘tech’ $ 7 or $ 8 (I don’t recall) she and another staff member refused to re-​run the transaction or credit me anything.
It was meant to be a nice afternoon out with a friend who is a home-​maker. It would have been more fun to just paint out on nails in the backyard.
BTW, when doing someone’s eyebrows, grab a stick of gum first.
Won’t be back.

My husband and I have been going here for several months now. It’s always full of people but every time we are seated and promptly attended to. We’ve had a variety of staff and all have been attentive and friendly. It’s nice to not be pressured for an up sale. I typically get the ‘Picasso Special’ (mani/​pedi combo) and my mani lasts for a good 5 days. I have been asked to pay before the service is over and have politely passed. Remember to print or show a coupon — easy to find online.

I went to this salon per recommendation of my hairstylist and wish I didn’t waste the money!
When my mother and I walked in, it wasn’t a warm welcome. We asked for two new sets and were seated promptly. The technician doing my nails was in a bad mood. She was globbing on the acrylic powder and made my nails very thick. I was afraid of saying something as it may set her off or do worse on my nails, so my mother told her some needs to be shaved off. As I worried, the technician did worse on my nails. She was just doing it hurriedly, not caring how it turned out. At one point, she filed too close to my cuticles and made me bleed. When she walked me to the drying station, she sort-​of threw my keys on top and my purse beside me.
As for my mother, she was placed with a technician who was new to doing nails so my mom requested someone more experienced. The technician who was «more experienced» was doing a better job than mine, but was very defensive/​argumentative to knowing what she was doing and how she was doing things (both her and the lady doing my nails).
All in all, the nails chipped and broke within a week of getting them. The polish was not shiny, nor was it neat looking. Do NOT waste your money here!

What’s with the attitude here? My gf was the first one through the door and was treated like $hit. That’s no way to treat a customer… well potential customer as she didn’t spend a penny here nor will she ever. Plenty of other nail salons in the area. The 4 star reviews for this place are misleading. Take your business elsewhere

Decent services, service is ok, but the manager is always overrun by customers and I ended up spending 2 hours and $ 100 there after a communication breakdown and didn’t even get what I wanted. He did comp one of my services, but it wouldn’t have happened if there was better communication.
Probably won’t be returning for pedi, mani services.