Villa Nails & Spa

I accidentally walked into this place about ten minutes after they closed on a Saturday. There were only two employees left and they were in the process of cleaning up. Instead of saying tough luck and kicking me out, they sat me down and took the time to fix my three broken acrylic nails. I’m a regular customer at this salon and the employees have always been extremely nice and very knowledgeable, but this was just outstanding service. She even insisted on re-​painting the rest of my nails so they would look just as nice. I recently moved and was thinking of looking for a new nail salon closer to my house, but this will ensure I keep visiting this location. I couldn’t go anywhere else.

This was the second time I’ve had the nextgen done on my nails. The first time I went across the street, and that set lasted four weeks. When I went back to have them redone on a Saturday they were extremely busy and there was no available parking anywhere close. So instead of parking around by target and walking I decided to go across the street to this place, where there was plenty of parking and I was seen immediately.
The staff was very friendly and I was taken right away where one person started to take the old set off, but then his appointment came in and he passed me to somebody else. It took a little bit for the technician to set up. She never spoke to me or introduce herself, but I thought maybe it was a language barrier or she might have been a little shy. The nails turned out nice, but I had to go back in the next week for chips, then again the following week for more chips. They were always very nice and fixed them quickly, but when they broke again on the third week I just decided that it was enough and I would go back to the first place.
The prices were better here but having to go back repeatedly made it just to frustrating.

The reason I am giving one star is because I couldn’t experience what the salon was actually like. I went in for a pedicure and to have the Nexgen redone on my nails. I stood at the front for 5 minutes without even being acknowledged before walking out. Multiple employees looked at me and went back to work without saying a word, so I came across the street to Deluxe Nails Salon which is actually a lot nicer and they greeted me with a smile and were able to help me right away!

Li li did my mani and pedi. She was very courteous and has a sense of humor. She did a wonderful job. No Knicks or cuts. Salon is clean.

Changed my opinion! They are wonderful! The best pedicure I’ve had in a long time. This is my 2^nd time here. Polish lasted forever! Didn’t fall off in a weekend a half like the place just down the street. My new GO TO place. So relaxing and great results!

This is BY FAR the best salon I have been to! Ashley, the owner, is phenomenal and always greets me by name! They do a fantastic job and I always leave feeling pampered and happy! Ask for Leo — you won’t be sorry!

I would rate it zero stars if I could. I went in for a gel manicure. The man who did the work was incredibly rough. By the time I left, three of my fingers were bleeding and throbbing. Two had been sliced open with the edge of the file, and one was clipped at the base of the nail. He never said anything. He just put cotton balls on my fingers to stop the bleeding. I was looking forward to a relaxing manicure; instead, I couldn’t wait to get out of there and nurse my wounds. I’ve had my fair share of manicures and pedicures, and I have never had even close to such an unpleasant experience.

I came her with my sister and niece. The lady who did my niece’s nails was absolutely amazing with her! But the lady who did my sisters nails and eyebrows was so rude! She got frustrated with my sister and just kept rolling her eyes. I had a gel manicure done and I was happy. We did have to wait a little while (my sisters feet got pruney). I would recommend this place to anyone, just don’t get the lady with the crazy drawn on eyebrows!

Vu and Jessica did my nails. They lasted 3 weeks for nexgen and a pedicure. It was FANTASTIC! I just moved to the area and I found my new favorite nail place. They did my waxing and nails for my wedding and I was so happy.

Came here two weeks ago and was impressed with my shellac mani done by Henry. Not the best work on my cuticles but it was good enough. So today I called to make an appointment at 2pm with Henry to have another mani. Well I walked in the door and a lady was doing nails for a client and another lady sitting there with the two of them. I said I was there for a manicure with Henry and she and the other two ladies started laughing at me and caught the attention of the entire salon. I had all eyes on me. It was so rude! She said «oh you’re the one!» And kept laughing away! I just walked out. How freaking rude to greet a customer like that!

Came here a few times for pedicures and they do a great job, they’re just sometimes really, really busy (or just short staffed) on the weekends. They do accept appointments so if possible, book ahead! — otherwise you may be sitting in a tub of hot water for a while before someone can get to you. Also, pay the extra $ 5 for them to remove dead skin from your heels, it’s incredible!

Called at a little before noon today to ask about their facials. The treatment sounded nice and they had someone available this afternoon so I made an appointment for 4:00. At 3:56 they called to confirm my appointment, according to the voicemail since I was driving and didn’t hear the phone. When I walked in at 3:59, they asked me to wait while they talked amongst themselves for a while. Then, the guy tells me the lady that was supposed to do my facial just started a manicure. Really? But I made an appointment… Yes, I’m sorry but can you come back in an hour? Um, no! I’ve planned my no make-​up wearing day and schedule around a 4:00 facial. So sorry ma’am, please come back. A service company that doesn’t keep an appointment. Never going back.

Went in for a gel mani and pedi on fri ⁸⁄₂₂. The staff is very friendly and the spa is nice & clean. I didn’t have to wait, and was immediately seated. Unfortunately, the work done on my nails was horrible. The guy that did my pedi kept digging into my skin with the cuticle remover and the polish looks like it was done by a five year old. My gel manicure is also not very good. It looks lumpy and the layers of polish were not even. Went back in the next day for them to fix the pedicure and all they did was add 3 more layers of polish on top. Sux that I spent $ 36 for the Mani and $ 38 for the pedi and I will need to get them removed this weekend. It’s only been 6 days and 2 nails are already chipped. Sorry but NOT coming back here again!!!

My pedicure on a Sunday afternoon was reasonably quick, easy and to the point. My nail specialist was polite, she didn’t run off with long conversation. I got exactly what I wanted, and I felt comfortable and relaxed.
$ 5 extra for French — without the tacky extra surcharge for actually using two colors for a French pedi (take that hood places). Offered refreshments throughout.
It’d be nice if the chairs had massage features, and maybe the callus treatment could have been stronger, but all in all I’ll be back.

I wish I could tell everyone how wonderful this place is and how good of a job they do on brow waxing. I can’t because I don’t know if it’s true or not! I can tell you how rude they are though. I needed my brows waxed ASAP since I had an event come up at the last minute. I arrived about 20 minutes prior to closing and the place looked like it had been closed for hours. The woman told me that I’d need to come back tomorrow to get my brows done. I thought it was quite strange since I’ve never had a brow wax take longer than 5 minutes, and we still had 20 minutes until closing time. I guess they had already closed up shop and were ready to head out. The woman was so rude about it as well. Do you think I came back «tomorrow»? Hecks no. But I did find another place (that I’m now a regular of) that was able to accommodate my brows.

Worst, most painful pedicure I have ever had. A gentleman named ‘Francis’ performed my pedicure. He cut me several times with the cuticle scissors, and made me bleed. He also spent 0 time getting the dead skin off of my feet. I upgraded to the spa pedicure that included callus remover and paraffin wax, but he never took any time to scrub the dead skin off. I had to go home and use my Ped Egg afterward. Also, he cut one of my big toenails back too far. It looks funny. I also got a brow wax from an unfriendly female who never told me her name. She waxed me, but did not spend any additional time tweezing the little stray hairs. She didn’t even hand me a mirror to show me her work afterward. But, by then, I had already decided it wouldn’t matter because I would never come back. Serves me right for going to a place, just out of convenience. I will never stray from my regular salon in Allen again.

I usually go to a different place, but my daughter bought me a gift certificate to Villa Nails and so I went here for a pedicure. It’s been four months since my last pedi, so my feet were pretty bad. I was welcomed warmly and offered a beverage. I chose the Spa Pedicure, which includes everything I usually get from the place I frequent but also includes a hot stone massage! Lam did my pedicure, and she was very thorough. She spent a lot of time grooming my nails and cuticles and she was serious about getting rid of my calluses! She gave a heavenly foot and leg massage with the hot stones. I honestly think it’s the best pedicure I’ve ever had. I’ll definitely be going back!