David’s Bridal

It’s really sad that Fort Collins only has one Bridal Boutique. This David’s Bridal is always busy and not enough staff. It’s not the staff’s fault that the service they provide is lacking and not the greatest; there’s not enough of them. The store is very small and there isn’t enough room or chairs for everyone. This town is growing so much and so fast, they need to either upgrade to a bigger store or we need more bridal boutiques in town!

Kelly was super helpful in helping finding the perfect dress! The staff was super friendly. I could not have been more comfortable! I will definitely be returning in the future.

I had an absolutely awful experience here. To be honest, I don’t expect much from big chain stores like this, but I figured this would be a good place to start to get an idea of what I wanted, and I did go in with high hopes that we would at least find a general style I liked. I was told when I made the appointment that Saturdays are a very busy day, but it’s the only time my sister and my mom could both be there, so I asked for an early appointment that would hopefully be less busy. I had the first appointment of the day and showed up a few minutes early to get signed in, as they requested. I was introduced to my stylist, who was wonderful and she is the only reason that this review got more than one star. She went over my list of «likes» and went off to get the first couple dresses. While she was doing that the manager came by and told us that if we didn’t find anything during my allotted one hour appt, then we would have to leave and make another appointment. I thought that was a little rude, but I understand that it’s a busy day. I only got two dresses on before my stylist was called away to assist another bride, so I stood there in the second dress for ten minutes because I was told she needed to help me in and out of the dresses. She came back and apologized, but again, I knew coming in on a Saturday would be rough. I got a third dress on when then she was called away again to help yet another bride. This poor stylist was the ONLY one in the store to get three brides into dresses. That is ridiculous, they told me it’s a busy day, they should staff appropriately, or at least have the manager helping instead of just standing at the front desk with the sales clerk. I sat there in that third dress for fifteen minutes, until my mom and sister decided that was enough and they helped me out of it and into the fourth. By this time we had been there for an hour and the sales manager came by to «help» and remind us that our hour was up. My mom told her that we had spent almost a half hour sitting around in the other dresses because we had essentially been abandoned, so the manager offered to get me one more dress to try, stating «but then your appointment time is up». She came back with a dress that was nothing like my style and was almost $ 800 dollars over my budget. I refused to even try it on, why waste time with something that far out of my budget? So after being there for an hour and fifteen minutes, I only tried on four dresses, and was still at square one with no idea what I wanted in a dress. Their over-​scheduling is a huge problem and I feel so bad for the stylists that work there and have to deal with that.

I had such a terrible experience here. From the start the person helping us was a horror. I don’t remember her name, but it was a guys name. She started off by telling us that we had one hour to be in the store and that if we did not find what we were looking for in that time, we would not be allowed to shop again without an appointment. She would not let me look around or even think for myself. She told me that all I was allowed to do was tell her what I was looking for and she would decide what I could and could not try on. I told her that I wanted a short dress with sleeves. I want it to be fitted up top with a fuller bottom. I also told her that I wasn’t even sure if I wanted a traditional wedding dress, but I wanted to try some on before I decided. At that point she told me that David’s bridal did not carry what I was searching for. She grabbed me a handful of dresses from the clearance rack that were nothing what I described. (I told her I had no budget so I don’t know why I was only allowed clearance dresses)
She stayed up in my face as I was trying them on even though I asked her multiple times for space. I was so overwhelmed and uncomfortable that I ended up leaving in tears. (Well before my hour was up)
Weddings are supposed to be a happy time and she completely ruined one of the most special parts of my planning.

My husband and I went in today looking for a long line bra. The staff happily assisted us even though they were going to close in fifteen minutes. They bent over backwards looking for the right fit and and style. They were courteous, professional, and attentive to my particular needs. They even allowed my four year old daughter to and husband to give their two cents!
Thank you David’s Bridal!
When we renew our wedding vows, we are definitely shopping here again!

Beware! Davids Bridal is a good store in my opinion, but this specific store is horrible! I had dropped off my dress (bought from here) to get steamed. I left it with them for a week and called 2 days before I was going to pick it up to make sure it would be done because I was leaving for the wedding that day. When I arrived it was NOT done even though when I called prior in the week they said «your dress is up next.» I was then asked if I could wait while they steamed it. I could not wait! I left with my dress as wrinkly as I dropped it off! When I spoke with the manager she only said it was not intentional. Horrible place, horrible management, horrible service! Go to a different David’s bridal store just not the Fort Collins store! You’ll regret it if you go here!

I bought a dress on thurs and after I got it home, realized I got the wrong size and wanted to go up a size. Called right away– at first they said I need to get alterations; which wasn’t an option. I just wanted the next size up. They said they had it, and they were repairing the zipper, not only was the zipper not fixed but completely broke and had to safety pin the dress to wear it for my black tie affair. POOR POOR service

If I could I would give this place negative stars! This was by far the worst experience I have ever had when buying anything! Some of the workers here were extremely rude and races to my family and I! By the moment we walked into the store to the moment we left we were treated as if we did not matter as customers! We did not get any help finding a dress and the few times we did we continued to get comments that were basically telling us we would not be able to afford anything here and that if we could find the size we needed in clearance it would probably be more of the price we are looking for (weird because we never mentioned our budget to them). For anyone who has seen the movie Selena, they were worse than the lady in the dress store! My family was ready to spend whatever we needed for the perfect dress and really had no budget limit, yet due to the extreme disrespect we and all of our family and friends will no longer be shopping here!

This was the worst experience that I had as a bride. The bridal consultant was extremely pushy and I felt like I was being rushed the entire time. I actually made up an excuse to leave because I didn’t even get past the first dress before all I wanted to do is leave. The dressing room was extremely small and the area to try on dresses was so crowded I couldn’t even find my family to show them the one dress I tried on. I would not reccomend this place to anyone. I’m also not the only one of my friends who had this issue at this location. Never again.

I have been here three times with three different brides and wedding parties. Each time was worse than the last, and it was ALL due to the way this store is run and the way the sales associates treat the women who come in to shop for the most important day of their life.
The first time, we were told to sit quietly and pick out dresses from a catalog while the associate retrieved them. We were not told she’d be retrieving dresses for other brides at the same time, so you know. It only took about an hour to GET the dresses to our bride. Then, the associate had to help our bride get IN her dresses, which she was also doing for about five other women in the store. So, she’d get our bride into a dress, and then we’d wait for 20 minutes to try on the NEXT dress. All of this would have been tolerable if she wouldn’t have been such a heinous wench the WHOLE time. She rolled her eyes with every question, and was visibly annoyed when we requested a different dress. Her constant absence finally forced us to leave, without purchasing a dress, of course. It completely ruined the bride’s experience, and no matter how many reviews we write or calls we’ve made, nothing changes… which I can attest to based on the last few times I’ve gone with OTHER brides. I can’t EVEN begin to explain how outright NASTY these associates are.
As a bridesmaid, perhaps the worst part of going to this store is the LACK OF MIRRORS. Bridesmaids are thrown into dressing rooms WITHOUT MIRRORS (seriously, why is this a thing?!) and forced to come out in dresses that are ill fitting and dirty and uncomfortable, and have NO idea how they look. But no matter, we are ALL so confident and comfortable with our bodies, right… we are TOTALLY ok coming out in dresses we didn’t pick out in sizes that were yelled across the store by insensitive associates and showing them to the 50 strangers sitting in the store.
I could go on and ON, but I honestly want to put it all behind me.
If you do one thing for yourself in the wedding process, DO NOT GO TO FORT COLLINS DAVID’S BRIDAL. Just save yourself the nightmare.

Please be patient and read this– it will help you. It was the most horrible experience since I came to Fort Collins. I got professional and friendly service every stores except here. Today I came and pick up my bridesmaid dress, and I noticed the tube dress has uneven top edge in front of chest, left curve is obviously higher than right curve. I asked their staff and she brought the other staff. They both didn’t give me explanation and brought the third staff, a lady work on alteration. She came and told me I have uneven hip. Come on! The dress had enough wiggle room-It’s not sitting on my hip at all! She was being rude and just making up excuse. Then she brought another staff (manager maybe), she came and keep telling me ‘everyone fits the dress differently’, but never admit that it has design and cutting problem. And i was told I have to pay for alteration. I really don’t understand why a costume have to pay for their cutting and design mistake. I paid nearly 150 for a braid maid dress not just a random dress you got from fast fashion brand! I looked at their magazine and the dress has slightly different design compare toe their pictures that if you don’t pay attention you won’t tell — that make a huge difference when you actually put it on — they cut off many details. I guess that’s how they make money, show you a pretty one then give you an inferior, defective produce. I had a lesson and terrible experience hope you don’t have to because there’re many good dress stores other than this.

It was a pretty good experience! We worked with Ashley who was really helpful in knowing what the bride wanted and pulling dresses that fit her needs! She was decently friendly and interested in the details of what we were looking for. She was also good at being a sales person by letting us know the prices and down payments that are available through David’s Bridal! I would probably go here for whenever I was in need of a wedding dress!

I have never had such a terrible experience at a retail store. I had an appointment, but it took the staff person 20 minutes to «check me in» and another 10 minutes for our constant to meet with us. My bridal party and I were there for bridesmaid dresses. From the moment I clarified with staff that I had already purchased my bridal gown elsewhere, I felt as though they did not want to provide any form of customer service. The staff were not friendly and almost appeared annoyed that we were there. We ended up pulling all of our own dresses and they put us in 3 fitting rooms. However, there was not a place for the 2 of us who were not trying on dresses to sit down. Our consultant checked on us ONCE only after I had already gone to pull more dresses. It seemed as though the store was overbooked and understaffed. The dress prices are reasonable but the color selection is terrible. I would not suggest David’s Bridal to anyone. Visiting David’s Bridal will only take away from the bridal/​wedding planning experience rather than enhancing it.

THE ONLY reason why this place is getting a whole 2 stars is again, my experience with alterations. Went is during their «$ 99 dress sale» to find a reception dress. I came on a Saturday but expected to battle a mob of brides. I asked the woman up front where the $ 99 gowns were and she pointed to a rack with about 6 dresses on it. All were in sizes 2 – 8, and all looked like they had been through a war! I went through and looked at a couple that were «on sale» and all were easily over $ 300. No way was I paying THAT much money for a dress I’m changing out of an even more expensive dress for. But the alterations lady who I saw the time before was sooooo pleasant and again, a friggin’ riot! I totally appreciated her.

No thank you to David’s Bridal. I stopped in here to check things out and bought a veil. The veil they gave me wasn’t like the model one in the store and fit so differently. I took it back to them telling them I didn’t like the way it fit and for $ 100 — for a tiny little veil made in China — I wanted something that fit like I expected from my fitting.
Long story short — they do not work with you and don’t do refunds or returns. So lame — I will tell all of my unmarried friends NEVER to shop there. They were rude and non accomodoating.

Went in for alterations, picked up my purse. Spots all over it. It was dyed ivory so you can see everything. There was faint red on the top, a black spot on a corner and a line on the bottom. Now I do have to say that Bonnie (alterations) hooked me up and got the manager to find another one that has to be shipped. However, it isn’t arriving until the 13^th and not being dyed until the 15^th and my wedding day is the 20^th. Oh yeah, and I am picking my dress up on the 13^th, so this means that I have to return on the 18^th (so that it can dry for three days…) I swear I should have just gone to the courthouse for a wedding… again I have to drive 45 minutes each time.
Apparently my pursed arrived ahead of time but no one called, which would have helped because I was told that «there wasn’t a color on the tag.» Meaning no one bothered to call and maybe check but I know full well the manager wrote it down. Anyway I go to pick it up and as soon as I arrive I tell not one, but two people, that the person on the phone stated the purse was hanging up to be dried (by the way per her it takes 14 hours for your purse to dry). I stood there for no kidding a good 15 plus minutes. The girl who went back there came out with two dresses for other people, rather than my purse. I am assuming they moved her on to something else. My purse finally came out and wouldn’t you know, «Sorry, we couldn’t find it because it was hanging up.» I felt like smacking myself in the face… Then she handed me the purse and told me to have a good night. That is when I pointed out that I needed to pay the $ 4 for the dye… I should have walked when I could. She didn’t know how to ring me up.
I will be sending Bonnie a thank you, but I am SO glad to never have to go back there too.