Macy’s

Located at the galleria mall this Macys is very sharp and clean. As far as men’s wear clothes the galleria mall caters more to women then men. Macys however has a vast variety of mens designs to choose from. This Macys has several levels to it and the parking garage will take you right up into the store. Good luck finding parking though because this mall along with Macys has a heavy flow of customers searching for the best deals. I’ve found every time I’ve shopped at the store it’s relatively organized but with any clothing store, items are usually sifted through. The employees seem to do their best to keep everything displayed properly and organized. I decided to come after Christmas to return some items that didn’t fit and found myself searching for the perfect pair of jeans. All the employees are very helpful and will do their best to find you Exactly what you might be looking for. In this case all the sizes that I needed were all gone however the salesmen searched through piles and piles of jeans to find me one pair which I thought was very professional. The pair that he found me fit like a glove and I ended up leaving with the perfect pair of jeans. What I also really love about this Macys is there cosmetics department. They have several counters that serve men and women looking for great skincare or colognes and perfumes. I take pride in taking care of my skin so I usually go to the Clarins counter. The staff are usually always willing to give you samples in case you’d like to try something instead of buying it right away and often remind you of an event that might be coming up to come pick up free items just for attending. This Macys is by far one of my favorites and I’m glad it’s in Fort Lauderdale. On your way out when you proceed towards the garage there is a Starbucks going out of the store down the escalators which is very convenient to grab a quick cup of coffee. !! What could be better…

I have recently had a horrific UPS shipping experience after ordering online from Macy’s. A shame considering I have been a customer of both for over 30 years. I do much of my shopping now online most of which is handled by FedEx.
Anyway, I requested home shipping and after single attempt the package was routed to some sort of drop off location on Dixie Highway.
First it is customary to try to attempt to deliver a package more than once, typically three times. I was told by UPS, Macy’s changed this policy with UPS because Macy’s wants to save money. Apparently this is a cost saver. If you change from the ordinary course of business then you need to notify your customer. Home delivery is home delivery. Home delivery customarily is at least three attempts at home delivery. It seems fraudulent to change a normal business practice without first alerting the consumer.
To add insult to injury and, the package was delivered to an establishment called «Food Store». A business in a rough part of town that doesn’t even possess a proper name. The part of town that this bodega was in is known for extensive drug use. In fact, it houses a large number of rehabilitation homes and members of that community. Further this location is a block away from a strip club called «Flavors» that has been known for multiple shootings and murders over the last 10 years. The store smelled of urine and two filthy street folks sleeping in the parking lot. Home delivery is not bad neighborhood delivered.
I am shocked that Macy’s has chosen this cut rate shipping program in conspiracy with UPS that leaves longtime customers like me completely surprised and dissatisfied. Home delivery is not go find your package at an unnamed bodega in a part of town I don’t generally fraternize.
I would suggest that you offer an economy shipping option which includes package drop off in life-​threatening neighborhoods and allow customers to pay a premium to get the benefit of their basic home delivery bargain. In the meantime I have no intention of either patronizing Macy’s or UPS again.

Today was very nice because I buy some gifts for my pregnant sister and also for me. Was an especial Saturday for us, today was the sister’s day. I find everything that I need and all for very good prices. I still want to come back for more makeup and perfumes. But I really enjoy the time at Macy’s

Holy slowness!
Terrible service and by that I mean none at all! What happened Macy’s??? You used to be on top of your game with amazing customer service but you have failed me. I will never shop at this Macy’s

I’ve always liked Macy’s. They have a large variety of brands, styles and departments. The prices are reasonable, and I get to try a lot of new clothes, shoes and purses. This one is three stories located in the Galleria Mall. They just recently added a Starbucks on the second floor which is super smart because no one was ever there, now it’s lively with people ordering caffeinated beverages. Sometimes you go there and you get a lot of attention from the workers, others you don’t. Most of the time this location is tidy. Overall, I like the store.

Macy’s is among the only department stories left; due to prices it’s just worth buying anything unless it’s on sale.

Back home in CA, Macy’s has become 1 of my go-to’s for scoring last minute costume pieces to fit Unilocal event themes. This Macy’s in Ft. Lauderdale carried that same torch forward & also came through in the clutch.
The very 1^st day of Unilocal Spring Break 2015 had a pink-​themed event, pink attire highly encouraged. I don’t usually do pink. I don’t own anything pink to wear. I showed up at this Macy’s the day of the event hoping to fix that.
No problemo. They had exactly what I was looking for & it was pretty low $. Staff was a mixed bag. 1 person was very helpful in finding & pointing out pink shirts. The person at the register, though, was exceptionally apathetic while ringing up my purchase.
All in all, it was all good. I was in & out, right away, with the perfect pink shirt, without spending a lot of $. I was all set for the pink event. & now, for better or worse, I own an article of pink clothing. Macy’s, this time in FL, came through again.

OMG!!! This «mall» was right around the corner basically from the Westin. I went here three times in 4 days. I couldn’t stop shopping! Macy’s had terrific deals and I got 2 pair of capri pants, 3 pair of shorts, and a top for less than $ 100! The woman who waited on me in the Ralph Lauren shop was soooo nice. Very helpful and held my purchases while I continued to look around. The store was clean, well set-​up, and had a Starbucks right inside in case you were hungry/​thirsty. Bathrooms were also in a good spot so you could do your duty (or doody) and get right back to shopping! Small kitchen area so if I lived close-​by, I’d want that expanded but I don’t so this fit the bill. Terrific job by everyone I came in contact with! I’ll be back!!!

This was once my favorite Macy’s store since 1992 yes when it was Burdines. I was lost without them during the hurricane forced remodel. So many great memories. Currently very disappointing staff & management in the woman’s purse department..

I came here last Saturday morning right around store opening to buy some shoes. I came with a definite purpose to buy brown oxfords. It seems that they were trying to test my patience to see how badly I wanted them. Their sales people seemed to be busy helping one person at a time, while several people waited. They’d go back and forth to the storage room to get different shoes for one person without acknowledging the people waiting. I was in a bit of a time crunch and did not appreciate being ignored. I even stood there with the shoes I wanted to buy in my hand and waited for about 20 minutes before I could wrestle an associate into getting my size.
I was about 2 minutes away from walking down to Aldo to take my business elsewhere when they finally got my shoes. I had to wait in line at the register while the man at the register had the associate go into the back to get a pair of shoes in his size. I was kind of mad that the associate just abandoned ship like that, but I can’t blame the customer for demanding service.
It’s difficult enough for me to shop at a store that’s not an outlet with a huge outlet mall as close to me as the one in Sunrise. I understand that this isn’t an outlet but even when I find an item on sale here, it’s still more expensive than regular price at that other mall.
I’m just going to stick to outlet malls from now on. At least you can find your shoe size yourself and don’t have to wait for half an hour to buy shoes in a nearly empty store.

Frustrated. Went to buy some new shoes and after 11 different «asks» I left frustrated as they had no size 13’s in the store. The clerk said no one here wears over a size 10. Really, Redicilous. Not what I would expect if Macys at all. Hope this store wakes up.

I have been a Macy’s customer for decades. I love their selection and quality. Over the years, I have good customer service. However, the customer service I experienced at this location from Henrietta going in the superb category. Not only did she help me with pairing my selections she also made sure I got the best discount when usibg my coupons. Keep up the great work.

I don’t think they organize this Macy’s very well. All the women’s clothes are scattered in different departments. They don’t group things together well here, either. They have a lingerie department, but they put the socks all the way across the other end of the floor. Get it together!

Come on in sir! You’re from our of town. You get a discount! Yes, even on sale items. Oh wait, those are an «everyday » value. So they are not really on sale. Oh and they end in a «98» so you don’t get the out of town discount.

It’s a Macy’s and as a part of the Macy’s chain of stores, pretty much the same as all of the rest. Everything nicely displayed, all the clerks polite, well trained and knowledgeable about the line they are retailing.
This particular Macy’s is of course the anchor store of the Galleria Mall, and as such somewhat better than most with a more fashionable up to date décor and look about it. Though I’m not really that much of a Macy’s fan but because it is one of the better ones, that is in comparison to the rest of them locally, on that basis alone I can go Four Star even though I do consider them to be Three Star shopping.

DO NOT buy fine jewelry here. Got a sale for a sapphire «retail 650» for only $ 199! + tax. Got the item appraised, and was told sorry, we were jobbed. The actual appraisal wasn’t half what we paid.

Worst Macy’s on the planet! The only reason I’m a regular is because umm I keep having to come back to exchange my luggage! Hopefully after today’s visit– my luggage problems are over! The staff blows, stores dirty, merchandise is all over the joint! If you have 15 miles to spare either goto Aventura or Boca Town Center

Macy’s in a nutshell: pricey, shiney, goodies that are displayed pretty and make you want them all.
This store has everything a girl needs, a MAC counter, Betsy Johnson trinkets, expensive clothes and an application for a Macy’s card.

I just left this Macy’s very upset at their customer service. A gentlemen directs me to this elderly woman in the fine watches department. She asks «what watch do you want to buy», I reply, «I want to fix a watch not buy».
She precedes to morph into this unhelpful, bitter lady, who know she will not be making a sale. I ask her if they fix watches. She says «no, but we do send out fine watches to dealers to be fixed». I reply, «Well perfect I have a Kenneth Cole watch and I see you deal with them.» She responds, «cannot help». I ask, «can I get a number for Kenneth Cole watch repairmen». She responds, «no I cannot help you».
Lovely. I hate places with poor customer service and this place is certainly one of them. She is a bad apple on a fine looking tree.

I love coming to Macy’s on holiday weekends. The sales and discounts that they post are ridiculous enough to bring the costs of their merchandise to wonderfully cheap levels. Love that T-​shirt for $ 160 but don’t want to shell out the money? Wait for a holiday weekend! If you were meant to have the garment it will be on that ubiquitous 50% with an additional 75% off rack. I have no shame when it comes to saving this sort of money. I get the shirt or pants that I like AND I get them at my price. I love when I pay $ 3.00 for a shirt that started at $ 115.