David’s Bridal

LOGAN IS AMAZING!!! We had been to the Orlando store and left upset about the lack of service. She was willing to listen and let us tell her what we wanted as far as bridesmaid dresses and the look we were going for. I am happy to say we found the dresses. Thank you so much logan for your help and understanding. Highly recommend going here and while there ask for logan:)

We set up an appointment and were promptly greeted. Our helper was very quick to point us in the very specific dress section we asked about. In less than an hour we had what we came for: a formal dress for a black tux event for a reasonable price. I would have rated this a five star experience, but the place needs some cleaning, and new carpets. If you are here to buy a wedding dress with the whole family, I would feel better about it if I was surrounded with a higher end & clean feeling.

Thank you Bryan! Your help choosing a prom dress for my daughter was greatly appreciated! Prom is in NY — no problem shipping dress either!!!

I had been to two different bridal boutiques in the Fort Myers/​Bonita area and had found really beautiful dresses (that were a little out of my price range to be honest) and I was thinking that I was going to find my dress at David’s Bridal in the end.
Rashana was my stylist and she was so wonderful and helpful and sweet from the very start. She gave me the freedom to walk around and choose dresses I liked off the racks and she even let my Mom and sisters choose some, as well. After some time she came over with my list of favorites that I had saved on the website and she helped me find those dresses. She set up a dressing room for me and then once I was ready she let my sister come in and help me with getting in and out of the dresses. I probably tried on 8 or 10 dresses and she was so patient and nice when I asked to look at belts and jackets and all the accessories.
Any bride shopping for a dress knows how hard it can be and she really made the process feel very easy and fun. I never felt like she was trying to sell me anything or force me to try on different dresses. She was always there when I needed her help but gave me the freedom to have a fun experience with my mom and sisters.

First time I walked into the doors was fine. They helped me and were very courteous as I tried on different wedding dresses to figure out which one I wanted. But, that was the ONLY time it was a good experience.
Second time I went in was for my fitting. I had a size 6 dress, and I bought it about 7 months prior. The girl who got me my slip got the size for a 6, and when it didn’t fit, she said «well, then I guess you’re not a size 6, huh?» Then I went in for the fitting, and I knew I had gained a little weight around my hips. So the dress wouldn’t tie as tight as it was supposed to. So she turns to me and says «you’re too big! Your hips are too big! This size isn’t your size! You need a bigger size!» And when I said ok, and that it fit when I bought it but it was ok as long as I could get one that fit. She proceeds to comment about how it wasn’t tying the way it was supposed to and how I was too «big» for the dress. Then when she realizes I looked somewhat depressed, she goes «oh, but you’re beautiful». Yeah, ok. Screw off.
Then! Next time I went in when I had the correct size, the same chick did my fitting. Before she started doing anything, she looked at me and said «Are you sure you’re going to be able to pay for this? It’s going to be about 250, plus with the slip maybe more.» Excuse me? No. If I didn’t have the money for it I would have gone somewhere else that was cheaper.
Do NOT go here. Just don’t. If you’re looking for a nice place with nice helpful people, this is not the place. They need to hire new people or they need to shut the place down. Not worth it. Wish I didn’t pay for the dress and I wish I would have went somewhere else. Don’t make the same mistake as me. Again, do not waste your time on this place.

Associates very rude! I didn’t make an appointment because I already have my dress picked out, just looking with a bridesmaid for HER dress, NOT MINE. The 2 associates that approached me talked down to me like I had no idea about what I wanted, tried to change my mind about the dress I already have, and tried to talk me into a dress that I didn’t want need or desire that was 4X more expensive. The associate at the desk literally rolled her eyes at me and looked like she couldn’t be bothered, yet said she was offering her «quality customer service» I asked for a bridesmaids dress brochure and she just said «yea it’s over there» pointed to the desk, and continued chatting with another coworker. Also needed to schedule an appointment for next visit but Not a big deal, I won’t ever be back. But really? Quality customer service? I drove almost 40 miles, wasted gas and time! Went to a local bridal shop and got treated like a queen! Check local bridal shops first Ladies! I know I learned my lesson!!! Ended up buying all the dresses from the local shop same day! The rolling of the eyes when we left davids bridal was a nice touch too, so sorry I interrupted your conversation.

Updated to add, was contacted by someone from the store who told me they don’t sell info. Totally untrue, as it was the only bridal place I visited, web or in person. And was told by a Mary Kay rep that that was how they got my info. They just want to get me to change my review. Stay far away!

I do not even remember my consultant’s name, as she had four other brides that she was working with while «helping» me. I made an appointment, but ended up wandering around the store for almost 30 minutes while waiting. When she finally had time for us, she rushed us around and barely gave any attention. I am a plus-​size bride, which is stressful enough, but this pushed me over the edge. My sister helped me more than my consultant, and my consultant basically gave up on me. She patted me on the should and said good luck when I had not found a dress that would fit. I know that it is difficult, but their lack of sensitivity was appalling. I ended up crying in a corner before my mother and sister took me to Alfred Angelo’s…where I ended up finding a beautiful dress… and ended up getting my bridesmaids dresses as well!
I highly suggest that you do not overlap appointments and stretch your consultants so thin. I will never recommend David’s Bridal to ANYONE!

Lucy didn’t seem interested in bringing out any dresses that I showed her, didn’t understand my body type (size 12), and kept trying to upsell me on some hideous accessories. Luckily they had the dress I liked so we could get out of there quickly.

Well I was VERY nervous to go wedding dress shopping after reading a ton of horrible reviews. My family and most of my bridesmaids live in PA and I live in FL so I was going alone, and I was expecting the worst! As soon as I walked in the girl at the front desk was very nice. She took my info and gave me some dress magazines to keep. The manager came over and introduced herself and explained how the appointment would work. Then came Merritt… what a sweetheart! Not only did she patiently show me all my dress options, but she was upbeat and took her time explaining the silhouettes and styles. Even though she meets many brides each day, she seemed genuinely excited for me and my big day. She brought me the appropriate undergarments to use while trying on the gowns, and she helped me in and out of each one while never making me feel uncomfortable. She made me feel like the most beautiful bride she had ever seen, and even too front and back photos of me in each gown so I could send them to my mom. When I found «the one», Merritt and the manager presented me with a bell explaining that it’s tradition that when you find the dress you ring the bell and make a wish. Merritt wrote all the information down so that I could call later and pay via phone. She gave me a big hug before I left and told me how beautiful I was and how happy she was for me. I walked out with a huge smile, my dream dress picked out, and some free wedding magazines and vendor information.

Called my order (for my stepdaughters dress) in over the phone and when I went for pick up they could not find it even after me showing them the confirmation email. They were rude and when they found out I did not get my wedding dress there it became worse. 1 star for them not losing it and one more for how cute my step daughter looks in it.

Do not get me wrong the people are nice here but I wanted this dress that was in the catalogue and told them to put it on my wish list and they said it would be no problem to get the dress and just tell them i am regeristered with davids bridal. I did explain to them that my bridesmaids were all out of town. A few days later I get a call from my sister in california and she tells me that she can not get this dress in the color that I wanted. They told her they only have another color in stock. I called the fort myers store and they told me that the dress is discontinued and I was very upset she said that I would have to order the dresses quick that night if i wanted that dress. It is hard enought to plan a weddding and I order the dresses may 1,2011 for a november wedding and the day they told me that I would not have the dress is 5÷5÷11. What kind of a place is this, that has a catalogue and the dresses get discontinued and nobody at the store could have told me this. I am not happy with this. If I were you I would be scarred to order a dress from them because some bridesmaids may have a dress while the others have to pick out a different dress. I would like a call from Davids Bridal explaining the fact that they are running a bridal place not a flea market that the dresses need to be told for people that are trying to plan a wedding. I have to take the time and call everyone and see who got the dress and did not. I am very upset and scared to tell my bridesmaids to get a dress from this company because a week later they might discontinue them. I would expect this from a clearance center not a major chain like this. Please call me at 239−200−6433. I will go public with this because they have ruined my wedding by having some people with this dress and others not.

My fiancée spent three days there last week trying to find a dress. When the alterations came back later in the week, the seems were all crooked and the dress was way too tight around the body. At that point, all of the salespeople had her try on different bras to make it fit right, but it was no use. Then, the salespeople said that was how it was supposed to fit (even though none of them could even get it zipped up). Between the salespeople changing their story about the dress just to get the sale and the poor, poor alterations, I don’t think anyone should go to the Fort Myers store.
On the other hand, after much wrangling, they finally replaced the dress with a new one, which will now have to be altered at another David’s Bridal closer to home. What a hassle!