Albertsons

Overall this albertsons has one of the best service. Come here 2 – 3 times/​month and every time from cashier to person putting your grocery in cart to meat dept to person taking your cart back so you don’t have to walk back to cart area after unloading.
They are really good

Debra was so rude to my daughter she was buying baby food for my grandson my daughter ask her question about the baby food she called security my daughter did not nothing wrong I think she’s races with Mexican people well not go back to that Albertsons again

Customer service from the lady that was supervising the self check out today (1÷10÷16) around 7:20pm is the worst. Hopefully you know what you did, you made one customer feel like a liar and a thief in front of her toddler daughter. And you didn’t even get me a chance to go and say something more to you, you purposely goes the other way when I’m done paying and going towards the exit and you. I’ll definitely not going to be back there anytime soon.

Warning, there is an extremely rude employee who works at this location. I was being dropped off while pulling up to the front, bc the pharmacy was about to close. She screamed at me that I couldn’t park in the fire lane, which I wasn’t parking I was being dropped off. I pulled forward and my husband takes the car and moves it and she yells at me again, which I explained I am being dropped off and she rolls her eyes and walks away. I have never been treated so rudely in my life. I cannot believe these are the type of people they are hiring. I will never return here ever again.

I’m not writing about the store but about a Caucasian female clerk at a gas station adjacent to the store named Melodie. My brother and I were standing in line to make a purchase and there was a Latino gentleman right in front of us. When he was trying to tell her what he wanted, she mockingly responded «What, What!!!» She clearly just wanted to embarrass him because he had an accent. And when he finally paid, he put the money on the table, and she just turn up her palm and gestured to put the money on her hand. When he pointed the money on the table, she didn’t say a word, but just motioned to put the money on her hand again. That just enraged my brother and me. My brother asked for a cigarette and when she put that on the table, he did exactly what she did. He motioned to put the cigarette on his hand, and she just gave him a look and snickered at him. After leaving this review on Unilocal and my FB, we will call the management and report about her. I am just appalled that a person with this attitude was hired to serve a customer.

Nice, clean and attractive Albertson’s. I recently used their deli and that’s why I came on Unilocal to review it. They make fresh sandwiches and are very generous with their deli meat. One sandwich lasted me two days.
On the negative side, it takes a while to get he sandwich made because they have to freshly cut everything but it’s soo worth it. I’m always willing to wait a while for a fresh sandwich.
For a good, healthy sandwich, skip Subway and go here. You’ll spend about the same amount of money.

I shop here often because it’s conveniently located, and it’s in a nice neighborhood. I like that it opens early in the morning. The prices are a bit high though. The employees in the produce and meat departments provide friendly service. However, the following departments can improve on its customer service:
1. Deli — Not very attentive. I can stand there for over 10 minutes without their noticing me as the only customer, even when I try to call out to them. Employees act like you’re wasting their time; they’re often in the back talking loudly. Packaging is a bit sloppy too with food sticking out of the lids.
2. Bakery — Not very service-​oriented. On several occasions, I have asked for writing on my cakes. Each time I’ve been told that their baker was too busy to mix the colors that I wanted; I only get what they already had (blue or red). Another time I was told that the name was too long even though there was space on the cake, so I had to choose a nickname. Again, I get the feeling that I’m wasting their time.
3. Check-​Out — There’s one male cashier there who is more interested in conversing with other people than paying attention to what he’s ringing up or greeting the current paying customer. Sometimes the conversations hold up the line, and he talks loudly which can be annoying. Unfortunately, he’s usually the only cashier open. On a recent visit, the bagger also crushed most of my groceries, especially the boxed items.
I get mixed feelings about my shopping experience here each time.

Great Albertsons, I’ve been coming here for many years as a regular with friends and family. Great products, great prices, great area, not so great employees.
My friend and I headed down to Albertsons one evening to grab a cup of vanilla icecream. We paid at the self-​service counter, grabbed spoons from the starbucks inside, and went on our way. Then as we exited the store and went out onto the lot (right in front of the adjacent barbershop), I heard a «Hey guys!», and I turned around to see an employee jogging out to us. She asked «Did you guys buy those icecreams?» and knowing what was about to happen, I simply replied «yupp». She asked if she could see our receipts, but we threw them in the small trash bins they have at both entrances. As I told her that we threw them in the trash, she went back briefly and told one of the cashiers to bring I believe the manager. She then asked my friend and I which trash bin we threw our receipts into, and asked us to dig them out. At this point I was furious, but not wanting to escalate things any further, I did it anyways since the bin was quite full and the receipts were right on top anyways. I handed them to the employee and she snatched them out of my hands as she carefully scrutinized the receipts. Then, she told us in an annoyed voice, «Okay, next time, I need you guys to leave your backpacks at the front of the store before you enter, and don’t throw your receipts away.», then she went back inside without any form of apology as if we were actual thieves. I mean, since when did people with backpacks automatically become thieves?
Now, there will be those of you who say «you should’ve kept your receipts», but know that we threw them away after we fully exited the store. And yeah, I applaud the employee for doing her job of preventing thievery. But after making us take our receipts out of the bin and lecturing us to leave our bags with that tone after we’ve justified ourselves? I cannot condone for such an attitude. A simple «Sorry guys» would’ve sufficed. Yet, the very fact that she had the audacity to have us dig through the trash, then proceed to treat us as if we actually stole something without an apology upset me the most.
Sorry Ms. Albertsons employee, but it looks like you got the wrong people today. I hope you find someone else to add to your tally of kills, you’ll probably get a raise for it.

The produce associate was extremely rude and insulting when I asked a question about the under-​ripe peaches. («What do you want me to do, make them magically ripe for you?»). The manager was paged three times when I asked to complain before he finally arrived. He ate during my entire complaint and spewed canned phrases in-​between bites. It is a nice looking store in a nice neighborhood as I have read here. The management staff does not appear to care about customer service and that trickles down.

Came to this location for the first time and don’t plan on going back. I went to the service deli just before they closed. First off the lady didn’t even ask if she could help me as she seen that I was looking at the meats. I asked if they were still open. Her reply was yes we close in a couple minutes, so I had to ask her to help me since they were still open. After getting 2 cuts of meat I was going to ask for some cheese. The lights over head turned off and she said its 9pm and we’re closed now. I said your still in the process of helping me with my order and I was here prior to closing. She said no the lights turned off which means were closed in the deli department. I asked to speak to her manager instead of getting him she started to smile thinking it was funny. I asked again to see your manager. I had to call the manager on my phone to come over and take care of the problem. By far the worst customer service I have received at a grocery store.

Nice store good fresh ingredients. I used their ingredients for an on the road edition of my TV show Lily’s Sizzling. Store employees were nice and helpful. If I lived in the area I’d shop at this grocery store. It seemed to be in a decent location and it had later hours so I could go after dusk when I do most my shopping.

Floral department… RUDE!!! I need a bootaneer 36hrs from now. She rudely told me she needs 48hrs. I called yesterday and held for 30min. That should have been taken into account. There are plenty of other places that will take my money and will give a better product without attitude. Won’t return. Customer service is key. that’s YOUR JOB!

For bakery only. Thanks for being incredibly rude tonight! I tried my hardest to gracefully get your attention while you were talking with another customer about a future order. Even after she said to go ahead and just grab the pre-​made cake for me so I could go on my way, you still reacted as though it was such a hardship. Then just tossing it into the biggest container and not centered so I would almost drop it was by far, the most passive aggressive move I have ever encountered. Thank you for nearly ruining my 4 year olds birthday.

Three times and they strike out.
I shop at Albertson’s often, and I live in between this one, and the one in Placentia. Yesterday I shopped at this particular store for the last time. I have had mold in my food from here three times now, and that is really unacceptable.
I liked coming here because they have more asian items, like drinks, but it is not worth getting moldy food.
Yesterday i bought some precooked ravioli from the chilled section, went home, opened the container, and it was filled with smelly green mold.
That is so gross! And this is not the first time this has happened. I don’t know if it is because they alter the use by dates, or if they don’t keep them refrigerated in the back of the store or what, but this is the ONLY store I have been to that has this issue.
And, its not like its an odd item, not often purchased item!
Also, at Halloween, they had a huge pumpkin in the front of the store that was moldy! Who does that!!!
Not shopping here again.

I go to this Albertson’s frequently. Mostly, I just come here to get a couple of tubs of ice cream. Occasionally, I might get some Dorritos and beer. Today, this was my third stop looking for sweet vermouth and Angostura Bitters. They are basic cocktail mixology ingredients for your usual martini and manhattan and other drinks. I was shocked that the highly Unilocal rated liquor store and other specialty market I went to didn’t cary these items. Not only that, the liquor story didn’t even know what I was talking about. They claimed they are mostly known for their beers. Whatever, you’re a liquor store… the word «liquor» is in your store’s name!!!
Albertson’s has a VAST selection of liquor, wine, and beers, as well as mixed ingredients to make cocktails. I’m actually quite impressed and surprised at the selection.
Thanks!

This had nothing to do with the products, location, just simple employee interaction… which is huge!
I went in, just a few minutes before the opening. A woman told me that they were not open yet. I asked her, «When I can come in?» and she said, «I don’t know, at 6 o’clock.» So, then I asked her how long I have to wait outside. She said again: «I don’t know, until 6 o’clock.» I was already getting tired of this repetitiveness. So then, she asked the Starbucks guy in the store if I needed to wait outside or if I could just wait by the front doors. He replied, «I don’t know, I’m not the boss.»
I couldn’t believe this crap! I told the woman, «All I want to know is how long until it is 6 o’clock, until you’re open.» She said, «I don’t know.» WOW.
I thought this was so ridiculous! I asked the first woman for a manager, and right then, the lights came on come and she said, «Oh we’re opening up.» And I said that I still want to talk to a manager. I told the manager what had happened between the two employees, and at first she expressed no empathy and just said I’m sorry. I said, your employees couldn’t answer a simple question. She said she did not know what I was talking about. I told her that I was expressing my concern because of how stupid they were (but I didn’t use the word «stupid,») all I wanted to know was how long until it was 6 o’clock and whether or not I had wait outside. None of her employees had the simple capacity to do this. Come on, Albertsons.

TOP10 reasons why I like this Albertson’s the best:
1. It’s open late +++
2. The neighborhood is very safe
3. Fullerton area is always really clean
4. This Albertson’s has rotisserie chicken in various flavors
5. Compared to other stores, the fruits here are always fresh and never soggy (mmmm watermelon & pineapple)
6. They have more Asian ingredients than any other Albertson’s (so convenient)
7. Super organized
8. Staff here is super friendly, which is always a plus because I am very big on customer service. I came when they were already packing up to close & even though one of the workers were off, he stayed back to assist me.
9. So much parking no matter what day it is
10. It’s near Barnes & Nobles, Starbucks & a gas station ! Does it get any better?

I have a confession to make. I’m a thief. Last Saturday, I stole a large 20 pound bag of ice from this Albertsons. As a matter of fact, I took two. My conscience is really getting to me.
However, it’s not like I didn’t pay for it. I just paid for a smaller bag, but took the wrong size by mistake. Yet, that still doesn’t explain why I took an extra bag. My friend and I were confused and thought we both were responsible for taking a bag of ice. Hence, two bags were in the car when we got to the party. EPIC FAIL.
As for Fat Albertsons, I’m so glad that American supermarkets are still somewhat alive in this area. As you may know, Fullerton and Buena Park are the epicenters for Korean markets. Therefore, it’s nice to see that they still have a presence. This location is ginormous and stocked whenever I visit. With a Starbucks Coffee and US Bank located inside, it’s a one stop shop for all your grocery needs and errands.
However, the one thing that kinda blows about this store are their prices. You wonder why the consumer opts for the competition. In this day and age, it’s all about how much you save, rather than how much you earn. So although, Albertsons might be a great choice for your shopping needs, consider your wallet’s feelings before making that necessary purchase.
Rating — 3.5 stars
Not much to complain about when it comes to the friendly staff and efficiency of this place. Lower your prices a bit and earn that extra half star. BTW, I went back the next morning and paid for 2 large 20 pound bags of ice. It was the right thing to do. WINK.

My favorite place to shop with lots of friendly staff. I love to grab my Passion Tea from Starbucks and shop for the awesome deals. My favorite spot is the produce everything is always fresh. The deli sells freshly made tortilla chips with an spicy avocado dip. The 3’s a crowd is awesome

I never thought I would write a review for a market but this last visit was so good, that I am! I stopped here to pick up some items, and made my way to the meat department. They had a max pack of chicken wings on sale, and I (being too short) struggled to see the packages.
Out of no where a manager came and helped bring down some of the max packs, and asked me which one I wanted. I was cooking for just me, so I passed on getting a max pack, claming a dozen wings were too much for 1. The manager said «no problem, would you take it if I sold you a ½ pack»? Wow, sure!
He went to the back, divided the max pack into 2 trays and offered me one, at the sale price. He then thanked me for shopping at Albertson’s and went to help someone in the frozen food aisle.
Excellent customer service, and I didn’t even ask for it.