Juice It Up!

This store is closed until further notice. Just saw 5 people walk up just to see this sign.

I’ve gone to this location a couple times now since I work right across the street and every single time I come in, the employees have been such a disappointment.
Today, in particular, is what really led me to write this review. I went to Juice It Up to pick up a smoothie for a friend who wasn’t feeling too well and needed a little boost. It took me 20 minutes to get my Medium smoothie and the Asian girl who took my order seemed less than thrilled to be working. She had that «I hate life» attitude and kept asking me if I wanted anything else after every sentence. Once the girl was done with my smoothie, she didn’t even call out the name of my smoothie and just put it up as if I would have known it was mine. I had to ask another co worker for clarification. After waiting close to half my lunch to get one smoothie, I left pissed off and disappointed.
It’s clear to me that the people who work here do not communicate with one another. There were lots of bickering going on and zero teamwork.

I honestly think Juice It Up has the best acai bowls ever. It’s on the sweeter side which is probably why I love it so much. The only downside is that the Berry Acai Bowl doesn’t come with blueberries when all the other bowls do. I usually ask them to add blueberries for extra charge, or on a good day they just throw it in there with no charge at all!
I love it so much that I decided to introduce it to my friend and she is obsessed! She used to drive all the way to Huntington Beach before, but not anymore, there’s basically a Juice It Up in practically every city!
One very busy day, I was in a hurry to get somewhere but still wanted to get my weekly acai fix. I knew I couldn’t order the bowl because I was going to be driving, so I decided to order the Ultimate Acai Smoothie for the very first time. Best decision I ever made. Literally tastes the same. So delicious, easy, no fuss, no hassle, and I’ve never ordered the bowl ever since.

This place is very disappointing in terms of service and business conduct. I arrived at the store on Friday at 8:30 and the doors were locked! It was a confusing experience because the lights were on, the open sign was lit and the hours stated it would be open from 8 – 8:30. I will not come back again to try their drinks because I am not interested in taking a gamble on whether the store will be open or not.

Why, why, why!!! Do I keep going to this place?! I’m disappointed EVERY time.
I know why I keep going there, because downtown Fullerton may have 47 alcohol bars, but no decent juice bars. Myself, like a lot of people like a good fresh green juice. For a long time ‘JUICE IT UP’ only had sugary pre-​made juices coming out of machines but in an attempt to jump on the natural REAL juice band wagon, they started incorporating fresh squeezed juices including Kale, Spinach and the like. But it seems they don’t train their employees very thoroughly because I order the same juice every time and it’s never tasted the same. I understand fruits & veggies are all natural and subject to how nature makes them, but most the time it looks like the employees are guessing when they’re making juice Several times I’ve asked for ginger to be added to my green juice and at least 3 times, it has been forgotten.
Another time I came in 2 days in a row and both days they were still out of apples. I was just at the super market earlier, they had plenty of apples, did it not occur to anyone to run to the store and grab some apples after day one of not having apples?! Instead they want to substitute grapes or pineapple, which any green juicer knows has more more sugar in them. I’m trying to drink healthy. If I wanted a pound of extra sugar I would order one of their smoothies that comes with «watermelon» juice, (there is no fresh watermelon in the store, it’s a pre-​mix that comes out of a machine) sherbet, frozen yogurt and orange juice. Can you say «SUGAR BOMB?»
Other times it’s very apparent their juicer needs a tune up. My Jack Lalanne home juicer at home works better than this flea market find they’re using. A real all natural green juice, should be just that, just juice. But on more than one occasion I have received a juice that had so much sludge in it, I had to chew it. Please see the pictures below. I took it home and strained it. There should NEVER be that much sludge in a green juice!
‘Juice It Up’, you are the furthest thing from a real juice bar. Please change your name to «Sugary over processed smoothies, packed with empty calories & our juices are crap too!»

This place is absolutely terrible. It sucks when you like a product but the service you receieve is absolutely terrible.
For one thing, on their website it says that the store is open until 8:30. I get there at 8:10 last week, the store is closed. There’s some rinky dollar tree sign that has «8:00» scrawled under closed. I was kind of frustrated and tried calling the store.
THE PHONE IS NEVER EVER PICKED UP HERE!
So I contacted corporate. I talked to a sweet lady and she was so kind and nice and apologetic. She told me she would forward my info to the manager of the store and have the IT department fix the hours on the website. It’s been just about 5 days and no contact. But from the sounds of the following reviews, being contacted by the manager isn’t the best experience either.
I’m still waiting to laugh when the manager/​owner finally contacts me which will be some laughable time later unless corporate probably pressures their butt to contact even then I’ll probably just get called nasty names and be greeted with a nasty attitude.
Anyway, decided that was probably a one time thing, so I went in today because I was really really craving a a Lava Flow, you know the strawberry/​pineapple/​banana/​juice blend with coconut flakes in it? Yeah I get in and the kid serving me was super rude and despondent. He makes my drink and I get in the car only to find out that there was NO coconut in the drink. It was pointless to call because in my experience no one picks up and I was already in class by the time I find out my drink was not what I wanted.
Seriously so frustrated. I wasted $ 7 on this drink, something I could have gotten from some fake smoothie machine in a gas station or drive thru fast food restaurant.
Sucks that I”m going to have to give this up. Can’t deal with the service any longer it’s seriously the worst.
I’ll let you know if I’m ever actually genuinely contacted and my problems with the place are actually «solved».

Went in this morning and waited a few minutes without being acknowledged. I get she was making drinks but as the other guests left the lady continued to have back turned towards us while cutting fruit and bagging it rather then helping or acknowledging the 4 people standing in line. Finally we walked out and left with no purchase. Poor customer service and won’t be coming back!

This place is very small and secluded. I actually had never seen this before. It was very clean and cool inside. I was greeted immediately. There wasn’t a long line. I used a coupon to buy one and get one free. They give you a free «boost» on the smoothies. I got calcium and my sister got energy. They were quick at making the smoothies. The smoothie could’ve been blended better but I think the cashier was new so no biggie! I’ll definitely be coming back.

Shot out to Dena who made my day with an amazing smoothie and a friendly attitude! I hope to you there every time I come! Thanks, Dena, you rock!

It doesn’t matter if I’m the only person in the store, I will still wait an extended amount of time for a simple smoothie. My most recent experience included getting attacked by gnats and seeing a few of them flying around the fruit and walking on the counters. This place deserves a nice health inspection, especially since the letter grading isn’t posted for public view. Positively do not go to this location, by far the worst, and very risky.

This place is so gross! I got the lava flow and it tasted so horrible no real juice flavor. It was very watery and not delicious. Not happy and I just threw away 7 bucks :(avoid by all means!! b

Sucks that this is the only smoothie place around. I tried to order ever green, then ultimate acai but they don’t have the ingredients? Well why is it on the menu. Then to top it off the lady Is by herself here and she’s taking ages to make a smoothie. 30 minutes and counting and my lunch Is now over. Never coming here again.

From start to finish there is no reason to give this place even one star. The venue looks dirty with no place to sit except outside in the general area. The service was slow. Just understand that call in orders take priority here. I watched a half dozen drinks get made and just sit there while I waited 20 minutes for my bowl to be ready (I was a walk in at 10 am). Then the quality of the bowl was substandard. Fruit topping was a thawed out sloppy mess, not fresh. The blended pitaya and greens were liquified. Could have put into a cup and drank it. I won’t be back to this location. See photo of the «bowl» posted.

Really wanted a acia bowl. Let me just say wrong place to go! The sign says in the bowl is chocolate soy milk. Tell me why they used regular soy milk and the poured Hershey’s chocolate syrup all over it. Way to much granola and they use the same acia mix u get at costco. Why to sweet and nothing is fresh about it. Being the it was 7 bucks. A total rip off. Yuck!
So follow up to this review. The corporate office contacted me and did their apologizes and was like we will send you a gift card so you can revisit us and hopefully enjoy it. Well all I got was a nasty email from the «owner» of the store with their bad attitude and crappy customer service. Needles to say I have yet to see anything from this company or even a follow! This company sucks and I will NEVER go to a Juice it up again!!!

Terrible, awful, I can’t understand it. This is the closest place to me that serves up acai bowls with semi convenient hours. I’ve frequented this place a few times and the first time the bowl was watery but I didn’t mind. It was early in the morning on a weekday. I came once after work and the consistency was watery and the flavors seemed a bit off. No big deal, but I couldn’t even finish the bowl. The most recent time (and probably the last time) was on a weekend and the bowl was watery but full of ice chunks, the fruit was bruised and overripe, and the whole thing was drenched in honey. Inedible. The worst part was that it took over 20 minutes to prepare this. I barely got through half the bowl. Maybe I need to switch to the juices/​smoothies but based on my experiences here (which have only been acai bowl based) it is one, solitary and disappointed star.

Good location with a nice juice selection. Service is always fast & friendly :)

I love this place. I am glad that they are attempting to make plane juices without the extra sugar and sherbert in them. I especially like their evergreen smoothie. I also like that if you buy a 25 dollar gift card you can get a free smoothie. The people who work here are really nice, especially the managers. They now even have combo with a smoothie and oatmeal for reasonable prices. I can’t wait to try the salted caramel oatmeal.

The workers there are super nicee. The only thing I get from here are the Acai bowls. The Acai bowls are pretty good, but I get gassy from them. Sorry. Ahahah. The workers again are nice, but tend to work super slow & usually when I get the Acai bowls I’m there like for 7 mins. Overall grade is good, but it’s super weird because there aren’t many customers.

I’m hesitant to give this place 4 stars because I ordered juice once for the first time. Normally I just order smoothies and get my juices at Mother’s Market since their stuff is organic. But I thought I’d give this place a shot and order a juice. I don’t remember exactly what I ordered but when they gave it to me, there was a lot of stuff in it like it didn’t juice well. I couldn’t drink it and threw it away. I never ever have this problem at Mother’s Market so I’m saving the juicing for them.
I will continue though buying smoothies here because not many places have kale smoothies. The Ever Green smoothie is SO bomb. I was hesitant to try it but I thought what the heck. It has apple juice, kale, lemonade, and pineapples, sherbert and I believe spinach as well but I’m not sure. I only seen them put kale in it. It is NOT sugar free though so if you are avoiding sugar, it’s not for you.
Just want to add that that most smoothies come in a 16, 24, or 32 oz except for the Pitaya smoothie which you can only get in a 24 oz. That confused me for a LONG time. I would order either or at different times and I could have sworn that I ordered the Ever Green in a 16 oz but when I order Pitaya, they said it’s only 24 oz. Until one day someone explained it to me. Thank God I wasn’t going looney! :|
The Pitaya is NOT fresh, which I was not aware of until one day I was nosy and staring at them making it wondering where’s the dragon fruits. I seen the woman cut a plastic packet, squeeze something dark pink in the blender and trash the empty packet. That’s when I realized why the drink is only available in a certain size. Still awesomely delicious though. I’d order it again. The bowl is good too but quite pricey and I don’t feel they put enough stuff in the bowl to fill you up. I think the smoothie is more worth it.
They do offer coupons right now if you register for their email. You can get their 16 oz smoothies for $ 3!
Anyways, the Ever Green is seriously worth trying out if you’re near a Juice it Up!
If you aren’t in to the kale stuff, they do have a ton of other smoothies to choose from or juices that is quite good for your health. You could also add a free boost.
:)
I need to edit my review because the photo I have of the Pitaya is not a normal size of the bowl. It’s more like a super size so don’t expect it to look anywhere near that. Usually they slice a strawberry and place it on top and throw on 3 or 4 blueberries.

It’s all about the Ever Green smoothie. I mean, it’s seriously my favorite smoothie of all time… from anywhere.
I had the pleasure of tasting this concoction at my Monster Mash event in October and have been hooked ever since. It’s got a ton of good fruits and veggies in, so it’s definitely great for your body pre or post workout (or just because). It’s loaded with raw kale, spinach, apple juice, lemonade, lime sherbert, pineapple sherbert, and pineapples, so it’s both sweet and a little sour.
If this doesn’t sound appetizing to you — they do have a bunch of raw juices you can choose from as well.
Service is always nice at this location and it’s hardly ever crowded. Parking is easy and plentiful since it’s in a big shopping center. If you want to sit outside, they have seats that they share with a Baja Fresh and Coldstone, so it will be easy to accommodate any friends that don’t want to take a healthy journey with you that day.
They have a bunch of bowls that I haven’t tried, but they look good. But seriously, it’s all about the Ever Green for me. I don’t know if I could order anything else!