Party City

Needed balloons last minute and Kenya was super fast and helpful.
She knows what’s she’s doing. You go girl!

I called this location to get prices on balloons and getting them inflated. I walked down to dollar tree to see what is costs for their balloons (which is obviously a lot cheaper). I called back a second time to see if they inflated balloons not bought at their locations. I was told yes they do and it costs $.30. So I went over to find out that balloons cost $.89 to inflate which was over double what I was quoted. I spoke to who I believe was a manager who claimed she was standing next to the employee during our phone conversation and said that’s not what she told me. Well I called twice so unless you stood next to her during my second phone call don’t insinuate I’m wrong. I needed them so I paid for 20 balloons. It took them about 10 – 15 minutes and they brought me 15 balloons… I said no I paid for 20 (thank goodness I counted) and another girl walked up with an attitude and made me get my receipt out to verify… How hard is this job? Overall an annoying experience with bad customer service. Won’t be coming back personally or for our business.

Went to purchase balloons for a bday. The girl that checked me out was super helpful! I then proceeded to the right where another girl inflated my balloons, she then refused to weigh down the additional two balloons I purchased. She then said I had to step outside the store to tie them down! Seriously!!! Either buy another stupid weight or go outside and tie them all tougher. Party city you are seriously nickel and diming your customers.

Best party supply place I love the selectionthey carry! I always come here for our party supplies we need and always fine everything and more

great store for your party needs

Clearly they were taught properly how to inflate balloons (see my previous review on the Main Street location in Orange)
First off, this store is MASSIVE! The store never ends! Everything was clean and well organized! Not a mess or a CF in the aisles where you feel like you can’t get through with your basket!
We browsed around the candy display and everything was so organized! Their balloon selection was insane! They stretched over the whole entrance to the end of the registers! The friendly employee helped us out with the balloons and I happened to see a leopard one at the last minute and she didn’t skip a beat she put them together so nicely and color coded the balloons with the matching strings!
I left a happy camper and definitely coming back! ^_​_​^

Young man James!!! You are the best! What wonderful customer service!
Always helpful and polite every time I go shopping here.
I will admit that I’ve even called to see if he is there so that I will be guaranteed the best customer service ever!
Thank you James :)

Farty City! Yeah I am not a fan of places like this when they have such high prices on items that will usually end up getting thrown away. I’ll do my own decorations for way cheaper and look way better.

I went to party city to get personalized invitations. I first went to the Orange location but they didn’t offer that service. They told me that Fullerton offers personalized invitations so I called Fullerton to confirm this. They said they would be able to when I called so I told them I’d be there in about 30 min to place an order.
Once at the fullerton location, I asked about placing the order and the cashier said she’d tell the manager. She came back a min later and said that the manager was busy with a project and asked if we could come back tomorrow! Since I live about 20 – 30 min away and I already called them and told them I’d be coming, I was a bit annoyed that that was their response. I told them I couldn’t come back tomorrow so the cashier said it would be a few min for the manager. I waited about ten min before Beth came to help us. The first thing out of her mouth is «well I have about 5 min before my lunch so…». First off, that’s rude. Second, if you’re trying to make me feel guilty for asking for a service your store provides and asking you to do your job, I’m sorry but I don’t. I knew exactly what I wanted but still felt rushed through the ordering process. It took no more than 5 min so I don’t know why she felt the need to say something like that. All she did was stand there as I filled out the ordering sheet, answering just a couple questions when I asked. Not very helpful!
The only reason I give them two stars is because she was prompt with corresponding through emails, and the finished product looked good. But because of the poor customer service, Im not sure if I’d go to them again for invitations.

Just have to give a shout out to this Party City. Came in looking for some balloons for a birthday party and left with a colorful assortment, each balloon with matching string, curled to perfection. Workers were very helpful and attentive to detail.
$ 1/​latex balloon with helium, dozen for $ 10. They also had a large selection of foil balloons of differing sizes and even those pet balloons that you can «walk» for $ 6.99.

I will never shop at this Party City again. Last week while I was shopping for party goods, the manager MARCO was talking loud enough for the patrons to here him discussing people that he has to deal with, telling the female employee that he calls them «OCDB», then he explained to female employee that meant «Orange County Douche Bags.» He had such a nasty disposition and attitude, I thought maybe he’s just having a bad day. I went over to him a little later and gave him a simple, lighthearted compliment, thinking this might improve his mood but he only gave me a dirty, condescending look and never he responded. I verified with the cashier that Marco was the store manager. I really hope the owner of this store reads these reviews.

First ever (positive) Unilocal review felt necessary as a result of the wonderful friendly service of Timothy at this store. We called ahead looking for 3D glasses for my daughter’s school project. It happens Timothy answered the phone and was very nice, confirmed that they had some, and then we happened to run in to him in person when we actually went to the store a few minutes later and couldn’t initially find them among all the stuff. He helped us find them, and then helped us find more from their local stock. How refreshing to find such a nice helpful youngster :) Thanks TImothy! Nice hire Party City!

There are bigger Party City’s out there, but seriously where else you going to go? You know they have it… you know you want that flare for your event… so you go. I would give one higher, but man does the parking stink. It is always crowded and full of people cutting you off and trying to cut around you. I will make a positive note that my last visit the nice employee offered me a coupon I didn’t get mailed to me for 40% off my single item purchase. A cool deal.

Clean store and they have an open candy area that is fun.

Terrible customer service! Went to buy balloons, and was basically ignored for about 15 mins, only one cashier, who was at registers. Thought she might be the only on in the store, she asked what I needed, I told her, and she then said someone would be up to help me. About 10mins later a second associate comes up and starts to check out the customers who have now been in the check lane as long as I’ve been standing there. She then asks can I help you? and i said I was interested in buying balloons, she then tells me I have to wait in line to do so… I wish someone would have told me this sooner so I could have taken my place in line… I was very disappointed with the service that I simply took my business elsewhere. Will not shop there again.

this is a totally average Party City… I am not overly impressed with this location. The staff has been making small talk most of the times that I have been by here. This makes it a bit more difficult to get what you want…
They do have a good selection of pinatas and party favors/​accoutrements here. If you get balloons make sure you are getting the right ones. They gave me 2 out of 5 balloons wrong last time I got them here!
Pro Tip: Do not buy candy for the pinatas here. It is overpriced compared to most other vendors/​purveyors of sweets.
Parking is plentiful and free at this location.
They have lots of costume and dress up attire here. The sunglasses stand must have 50 different styles. The munchkin loves to try them all on and must have put on half the styles as well as a massive 3′ diameter sombrero.
They also have a bunch of items that are on clearance almost always. Old accoutrements and costumes. So if you want to scoop up a deal sometime, well this is a place you can scoop one or two up =)

Super helpful and quick! Waaaaay better than any pop up Halloween store. I got asked for help three times and the girls at the register were quick to set up a register to help!

You must come here for any party preperation. This place has everything you will need for just about any holiday, birthday, or Halloween party. From dress-​ups to decorations they have it all. Great customer service also to help you find just what you’re looking for. Make sure you dont procrastinate on your Halloween costume, this place is a Zoo the day before Halloween! Good Luck!

Excellent customer service! One of the best Party Cities I have been to in a while. One of the associates actually walked me over to what I was looking for rather than just pointing me to some aisle. Another associate made sure my balloon order was placed correctly. Lots of products in stock and very organized. Will be back!

We all know that Party City is the «go to» place for a lot of people for Halloween. I admit, I have bought my share of cheap plastic costume accessories from Party City.
As the name suggests, you can get anything party planning related at this store. Whatever! For me, the best kept secret is that this location has 50% off greeting cards. Hey, with the price of cards up to almost $ 5 (ridiculous) in some places, a guy has to save some money. This location has a pretty good selection of cards — birthday, graduation, wedding, etc and they are seriously always 50% off. Get there and stock up. That is what I did.