Walgreens

The pharmacy is absolutely horrible to deal with. We dropped off our prescription and they told us it would be a 2 hour wait. My daughter had surgery and was in a lot of pain. I called 2 hours later and they told me my insurance did not cover the medication and they needed to talk to my Dr. for approval. Talked to my Dr. and told him we would pay the $ 70. When I called the pharmacy back and gave them the Dr. cell number to call they told me I would have to wait another hour to fill it because there was now another 8 people in front of me. Seriously they do not care about thier customers what so ever!!!

I have been here waiting for 45 minutes for my medicine and the pharmacy technician received my completed medicine package on her cashier counter but no she didn’t bother helping me who has been waiting for 1 hour to pick up my medicine… she moved on to the next customer in line and didn’t finish the last customer. The stand by pharmacy technician even thought that she was wrong and didn’t finish off my completed order right on her cashier counter. So that nice pharmacy technician had to dropped everything and ran to me to give me my medicine package. I’m thinking of reporting on the pharmacy technician because she was so rude. If she thinks that waiting for 1 hour to pick up the medication while the patient is very sick, then something is serious wrong with her head and how long it takes for her to give the patient their completed medicine package? Less than 2 minutes

This place used to be good it is ridiculous the wait the delays. They are not helpful

5 stars for the ladies behind the cosmetics counter! They go above and beyond to be helpful. Zenaida always feels more like a friend each time I go in and helps me no matter what I came for. She is truly a beautiful person!

Wonderful service and wonderful staff. Always clean and in stock of what I need. And they fill my prescriptions fast!

the staff here are so helpful, they always ask if you need anything. i went to the other walgreens store and no one even attended to my needs, have to come back here bec. of the helpful staff.

Worst pharmacy experience. I’ve been going to the local Walgreens near my home in Anaheim when I need to buy 1 pack of insulin syringes for emergencies for quite some time and have never had any issues. I’ve been a type 1 diabetic for 16yrs. I am currently 26yrs old and I’m still sensitive about my condition so much that I keep it hidden if possible. I have insurance but I prefer not to use it for fear of being dropped and I hate going to the Dr. to give me a prescription and check up. I don’t need someone who doesn’t have the disease to tell me what I should or shouldn’t be doing. It’s been years since I’ve been to a Dr. so I’ve been purchasing my supplies (Insulin and syringes) over the counter. I had used my last clean insulin syringe and I was near this Walgreens on Orangethorpe on black Friday and thought it would be a good idea to pick up one pack until I can get more shipped from an online diabetes supply company I usually use. I walked back to the pharmacy and there was an asian representative there that was helping. I didn’t get her name which is why I described her by her appearance. I asked if she had the ⁵⁄₁₆ 31 gauge short insulin needles available. The first thing this lady asks me is «Are you a diabetic»? What kind of question is that? In my opinion if you’re able to describe a specific diabetic insulin syringe needle, it should be obvious. I politely replied «yes». She then asked «do you have proof». I said no. She said «don’t you have a diabetic card»? I said no. I’m well aware diabetics are supposed to carry some sort of identification indicating their a diabetic, but like I mentioned earlier I try to keep my condition hidden as much as possible so I choose not to carry one around. It’s my decision and I’m well aware of the consequences should an emergency occur. The representative said «I can’t sell you the needles without proof». She then collected my information to see if I was in the system. She said I wasn’t in the system. I said I have insulin and syringes at home I can show for proof. She said that wasn’t sufficient enough. She said in Orange County you need proof that you’re a diabetic in order to purchase insulin syringes. I knew that was incorrect because I’ve been purchasing insulin syringes at the Walgreens pharmacy in Anaheim which is about 5 minutes away from this location. I told her why is it that I can buy syringes at the other Walgreens but not here without proof? I even told her about the Walmart in Anaheim where I’m able to purchase syringes there. She said they may have different policies. I’ve decided not to argue with the rep and told her I’ll just buy the syringes else where. In an emergency situation what if I needed the syringes to lower my blood sugar before I hit a diabetic coma and the rep didn’t sell it to me and I had passed out on the floor at the store? Would Walgreens take responsibility for it since the rep refused to sell me syringes without proof? No diabetic should be forced to prove their medical condition in order to purchase supplies that is necessary for their survival. It’s not as if I asked to have diabetes. I shouldn’t have to jump through hoops for this. People can purchase cough syrup and Tylenol and abuse the heck out of it without providing proof they they have a cold or headache to make a purchase, but when it comes to needles, as a diabetic, I have to proof that I’m terminally ill? That doesn’t make sense to me. I’ve decided not to use any Walgreens stores to make any diabetic supply purchases anymore. I’d rather avoid the hassle and go to the local Walmart Pharmacy where I can purchase Novolin R and insulin syringes at a more affordable price anyway. Worst Walgreens experience ever! I should have filed a complaint or spoke with a manager, but I didn’t want to blow this whole thing out of proportion since I’m able to purchase the insulin syringes I need elsewhere.

Screw this place the entire staff was unhelpful and unpleasant. Do not talk to the manager he acts like he is better then you. I mean if you don’t like your job quit many other people need it and will appreciate it. Will I ever go back hell no should you? No safe yourself a bad trip and go to anywhere else

Without exception, every time I come in for a RX to be filled I am greeted by the most capable staff, they are always cheery, very helpful and fast fast fast.
I can only compare them to Costco in this area because I havent used any other pharmacies.
By comparison, this is the place to get your RX’s done.
Costco is always too busy and the staff is gruff, unhelpful, slow and I will even say they have an attitude.
The Asian woman who works there screws up almost every order and is sooooo slow I just want to leave. And she is ALWAYS there.
They seem woefully understaffed and over worked.
That;s not going to change, it’s Costco. I know we go there for the discounts, but to offer pharmacy services and be so unprepared for the amount of humanity that’s going to use your service is bad business.
So now I go to Walgreens.
And I am treated like they want my business and they care.
The pharmacist Pham, I think her name is, not sure if that’s her first or last name, but she is sooo helpful, knowledgeable and takes her time explaining things to you. And has a great attitude. Reminds me of an old timey type pharmacy.
That could never happen at Costco. They want you in and out.
And after waiting for an hour, or two, you want out too.
Go to Walgreens on Orangethorpe.
You wont go anywhere else.
PS
they also recommended a compounding pharmacy to me, looked up the address and wrote it out for me.
THAT’S old fashioned service. And I like it!

Love the convenience of the 24 hours

Very convenient that it’s 24 hours!
I’ve used Walgreens many times at 2, 3, 4 in the morning! Specially when my kids were babies! Very convenient, and the hours open are great for new mommys! You never know when that unexpected trip to the E.R. comes up and you need meds!
The pharmacists are very nice, and helpful in answering any questions! Pricier than Target or Walmart but at 2 am Target is closed and Walmart is a bit questionable!
The drive-​thru pharmacy is the best! 4 STARS!

Theirs employees are so RUDE never go to this place again

I’ve never had any problems here. The employees and pharmacists are always very kind and efficient. You’d be surprised at how much variety they have in store. I came here to get some prescribed medications for a UTI and some tea tree oil for my nose piecing. The best thing is, they have a drive thru window so you can get your medication ²⁴⁄₇.

I was running in to get some mothers day cards for various mothers and grandmas.
I don’t know why I thought I was inside of CVS while there. I guess they are all the same.

ooo walgreens 4 $ pack of 27s though

Ah Walgreens, so many adventures to be had here, especially when it’s open 24 hours. I have come in here with a need for food, medicine, makeup, white elephant gifts, and other such odds and ends. I may have even come one particular night after having had some drinks in order to pick up some pranking tools haha.
Every time I have asked a question the staff here are very helpful and polite. The woman at the pharmacy even took the time to try and get me a discount on some medication I needed.
I get in, I get out, I will return.
Oh and another thing, if you purchase beer here and it’s on sale check the expiration date because all of them are expired, that’s probably why they’re on sale. You’re welcome.