Move It Self Storage – Fulshear

We have used this self storage for almost one year; and don’t usually go to the facility more than once each month. Yesterday, we moved our things out of the facility because there was no air conditioning and it was obvious from the extreme heat and bugs that were in our unit, that there had been no cooling for quite some time. We spoke to the manager on site who advised us that it was not «their fault» — they had made a call for someone to come and fix it and learned that the electric board was fried, so they were waiting on parts. We told him that he should have called and told us and he didn’t seem to think that was his job. We told him about the bugs and without asking us, he sprayed our unit (and several others) with a bug spray while we were not there (apparently he has a machine with rod on it that allows him to spray through the top of the doors). So now — we have three rugs that are so chemically «enriched» we will never be able to use them. Thoroughly disgusted and upset about this and would advise anyone with items stored here to visit and make sure your building has air conditioning. When we rented this unit, the management were so professional, helpful and courteous — not so much any more. So many nice things ruined — if we had wanted a non-​air-​conditioned space, we would have rented one!!!

Great Staff, Rates, & Service. Chris was awesome. Very professional, knowledgeable, and friendly. Chris talked me thru all storage options and once I decided, we got thru the paperwork pretty fast. I rented a bigger truck somewhere else but had to turn it in and still needed a few more trips. Chris told me what he had available and said if that didn’t work would find me a bigger truck.

What a great, friendly staff.
I showed up to rent a small truck with no reservation, but they had just taken in a truck from the day before and the lady handled the walk-​around, the check-​in and my check-​out reservation with grace and skill. Very nicely done! I will be back if I need another truck rental.