Affiliated Pet Emergency Service

My review is poor as far as their night shift. I would never recommend them for night time emergencies with any animal. Our dog was stepped over by our other dog while going outside to use the restroom and was knocked unconscious. To anyone this would raise alarms. We took her straight here, walked in at 09:20pm did not get an update till 11:30pm, and the worthwhile clerk simply tells us that she is on oxygen and just laying there! I work in the medical field and that is extremely unacceptable it’s sickening. We have not seen a physician and we are going on 4 hours. We know a few day shift employees and absolutely love them, but this night crew is the most uncaring and inconsiderate I have ever seen. BE AWARE!!!

In evaluating this business, I can’t complain. Sadly I had a less than favorable outcome, but, the staff were great to me and my little guy. I called for information and to explain the emergency I was about to present them with, we arrived approximately a half hour after my call and we were promptly seen after filling out the intake form. All fees were explained without me having to ask.
The physician Dr. Erin Hatcher was great, knowledgable, and informative, she explained everything and went over multiple case scenarios.
My little guy was in a great deal of pain, she offered several courses of treatment, needing a moment I stepped outside a moment to think, after coming back in, I asked to speak to the doctor to talk through the decision I was making, she was compassionate and understanding, there was no rushing me.
I decided euthanasia was the best option, we went into a room (not an exam room — this room had a sofa and chair) where the technician (Billy — who was also great) brought my dog in and laid a blanket on the floor, and my little guy was brought in, the doctor came in and asked if I wanted some time first or not, and ensured that I wanted to be in the room during the procedure, she was compassionate throughout.
All the staff expressed their sympathies and were great overall. Jenna (at the front desk — I believe I’m getting her name right), Billy and Dr. Hatcher all were excellent through this difficult time.
Regarding costs, this is an emergency vet, they’re not cheap, but to make my little guys pain subside after all other vets offices are closed is something someone shouldn’t be placing a price on. Office visit and exam was $ 94– X-​Rays were in the 180 – 190 ballpark, and euthanasia was 125 – 150, definitely reasonable for an emergency clinic, as I’ve been to others in the past that were triple (sometimes quadruple) this cost.

Now here’s a place that you don’t really ever WANT to go to, but just in case you need to they are there.
I had to take my dog here after he slipped and began limping. He was also shaking and vomiting. I was in and out within 30 minutes, but they do have a sign posted letting you know that your pet will be seen in order of severity so thank god nothing more severe was there! Anyway the vet tech was great and the vet gave a very thorough evaluation of my dog’s legs before determining he didn’t need Xrays right now, but that if he did within the next 48 hours I wouldn’t have to repay the exam fee.
The exam was only $ 94 and they were practical in recommendations and not trying to price gouge you.