Ann’s Nails II

It was horrible experience, I went to relax and lady doing my pedicure was rude. There were 4 of us and before I left my manicure was messed up. Never again.

Horrible. I went in on the 15^th to get a full set done. I had 2 break off this past Saturday. Went back to get them fixed, in which the charged me for. Just to get home and one that I got fixed broke again.
I do not recommend nor will I ever come back.

From the second I walked in the door Brandy was bright, warm and welcoming! Her personality and passion for her work shows and I will most definitely be coming back! Reasonable prices and a very clean salon. This is now my regular nail stop!

I really wish I had read these review before going. Worst mani pedi of my life! The entire thing was rushed. I could have filed my own nails ten times better! Never going back

They do a great job here and when I get my gel manicure here it lasts much longer and is cheaper. While I was pregnant they took more time massaging my swollen legs. The owner doesn’t talk much and is a bit grumpy but who cares as long as they do their job? In most nail salons the staff doesn’t talk much English and so far I’ve had no problems here to explain if I wanted a special design. Definitely going back

I was a walk-​in in the middle of a work day when they were not busy. I asked for a pedicure and was brought back immediately. I denied all attempts at up selling. Everything was fine until a regular customer came in, the nail tech rushed through my pedicure. Thanks for nothing! Will never go back!

They do an okay job. I have been coming here off and on for years because it is convenient, but I am often trying new places to try to find the place that does a great job with pedicures, nails, and waxing (eyebrow, lip and chin). I don’t mind at all that they talk to each other alot in Vietnamese, frankly I want to just rest.
The reason I give them one star is because the place is filthy — the waxing room is yucky and I’m not sure they keep the wax pot clean. At each of the nail stations the technician keep their products out and the containers are dirty as are the UV lights — inside and out.
If they were simply clean, I would probably make this my regular place. But its just too risky germ wise.

First off. When a customer walks in the door, its usually best to greet them instead of just staring at them like they are asking you if you have time to talk about jesus…
I stood there for probably 3 minutes after everyone stared and then went back to what they were doing. Then finally someone asked me «wattt yeww whhhannnnt» and I asked if they had time for a gel manicure.
Someone took me right away, and sat me down and grabbed my hand and started filing very hard at the top of my nails where the gel manicure is. She filled so far down I could see the file marks in my natural nail. She was so rough she was filing down my knuckles yes my knuckles. I said OUCH once and she just starred and went back to what she was doing. I asked her if she could not file my nails down that I liked the length that they are and she stared at me like I asked her in russian to bring me an eskimo.
I asked again but in a different context and she said something in another language to everyone and they all laughed. The rest of the time she did my nails all she did was talk to everyone else in another language and laugh and laugh and laugh. I looked around and saw that no technician was speaking to their client. Until of course a barbie mom and daughter duo walked in the door looking fancy shmancy in their «designer» looking clothes. Everyone fawned over them, spoke english to them, brought them water, coke whatever they wanted.
Yes I may have been in my gym gear, but I was out and about running errands and did not find it necessary to get dolled up to get a manicure done. I tried to carry on a conversation with my technician and she just stared at me and went back to speaking in another language.
I looked down where my purse was and saw the nasty floor. There were what looked to be gummy stains on the floor and hair everywhere. My technician kept having hair fall and she would just pick it up and drop it onto the floor instead of her trash can right there.
She continued to grab my hands and be rough with them, jerking my hand into the UV drying and then grabbing it out when it was done. She did a very good job on the french gel manicure I will give her that. But as soon as she was done, she did a terrible job at the hand massage and didn’t even bother to do the left hand…
She was rushing me to hurry and pay and get me out the door so she could take Miss Barbie as a client. As I was paying, she ran off and sat down with her and began to speak english to her. I attempted to hand someone my credit card when she was busy with other things and didnt even speak to me at all.
I will definitely never go here again, I only went here since I was in that shopping center doing errands…

I will need to agree with most of the posters here. The old man at the front desk who is one of the owners is not friendly. And the nail techs do talk to each other a lot in Vietnamese and pretend they don’t speak much English.
I moved to Gainesville a few months ago and had been getting my nails and feet done at a shop in Tysons Corner for the last 14 years, and was happy with it
However, I moved out here, so decided to try Ann’s, which is nearby. It was the first nail shop out here in the first shopping center, so they are busy.
Upon walking in the first time, it was about 5:15pm on a Saturday. The older man was sitting behind the small counter just watching people.
I said hello, that I just had moved to Gainesville and asked him what time they closed, as I would like a nail refill and a pedicure. Could they do it before closing.
Without answering my question, he told me to sign in, pick a nail polish color, and take a seat. So, I assumed that meant they could do it. No hello.
I followed his orders, and a nail tech came to get me. Again I asked this lady if there was time to get both a pedicure and a nail refill (have had acrylic nails and refills for over 25 years and tip 15% to 20% in cash)
No problem she said, and then started working on my hands. I was surprised. because, usually in the shops I have been in, the pedicure is first.
Between talking on her cell phone many times and to the other nail people in the salon (not me), we had virtually no conversation. She finished my nails and it was almost 6pm. The cost was $ 23.00 and I gave her a $ 5.00 tip.
I did think it was a bit strange that she would ask for the refill payment then, when my nail salon in Tysons never gave me a bill until all procedures were done. But being brand new to that area and to that shop, I handed over my payment when she asked, and just assumed she would collect again for the pedicure or that some one else in the shop was doing the pedicure.
.
Then she said to come with her, and thought ok, she is taking me to the back where the 6 pedicure chairs and basins were, and was suprised when she took me to a nail dryer and indicated to put my hands in to dry.
I asked her when she was going to do the pedicure, and she said, she was leaving at 6pm, so I asked if some one else was going do the pedicure, she said no, as they were all with people, and the store was closing shortly, that I could come back the next day. and then she went back to her station, picked up and left.
2 ladies walked in about a bit later and seemed to be regulars and wanted pedicures and manicures. There were still 2 techs left who now seemed to be finished and the ladies were taken. My nails were dry, I did not say a word but quietly left.
This my first introduction to Ann’s, and it was not the best impression.
However this salon is very close to me, right down from the Giant, where I shop, so it is easy to do both things on the same day. I will probably try them again. I liked the job the woman did very much.

I only rated it 3 stars because its a lil too pricey, had a mani n pedi $ 70 bucks later. I’m used to paying 45 for all the services I received today. Its no different. Moved to this area recently so I tried it out, but with that cost, I think I can make my way to where I used to get it in Fairfax.

I love Quinn. She does a fabulous job. Make an appt because she is very busy. Tina also does a great job. At every nail salon the women speak Vietnamese. Don’t feel insecure they are not talking about you, English is their second language and they just feel more comfortable speaking vietnamese.

I agree with the other reviews on here. They are not nice at all. They CONSTANTLY talk in their native language and laugh and carry on. Whether they are making fun of the customers is irrelevant because as the customer YOU feel like they are making fun of you when they make comments and then laugh. I give it two stars because the girl who does my nails does an excellent job on my nails. If she didn’t do such an excellent job I would never go back again due to the atmosphere there.

I go about once a month to a young lady who does a good, detailed job. The atmosphere in the salon, however, tends to be rude. the employees including the middle aged male owner speak in their language constantly. It is obvious when they are criticizing or making fun of customers. In fact, the last time I was in the salon a week ago, A group (6) of African American ladies came in for a variety of different services. I watched as the owner and technicians looked up in shock. It was embarassing. After the group left, the owner made a comment in his native language and several technicians chimed in. It was strange to say the least. Anyway, they never have specials. Every other salon offers mani /​pedi specials. This shop doesn’t give you any price break for doing both. I’m looking for a salon closer to my job in Fairfax.

I’ve been a customer here for years. And I mean YEARS! I thought they were good (and that’s being nice) before, but after this incident NEVER again. They don’t even deserve one star.
So my story:
I got a mani/​pedi last Thursday evening right after work. I had the usual girl do my nails. (sidenote: she is a sweetheart and I feel bad that I won’t be coming here anymore). The girl who did my nails already left for the evening since they were closing and I was just waiting for my nails to dry.
I wore my black pumps when I got there and there was no way I could put them back on after my pedi so I wore their disposable «flip-​flops» out. Just this morning, I realized I left my shoes there — yes, it’s been 6 days. I have tons of shoes and I just realized today since I wanted to wear them today. Anyhow, so I called hoping they’d have my shoes. You’d think an establishment of some sort would have a lost and found. At first, the male boss/​owner answered the phone. I told my story and asked if they still have my shoes. He responded with «I don’t understand you». So I asked if there was anyone else I could talk to who would understand me. He proceeded to say something in vietnamese and a lady came on and said «We don’t have your shoes». –so the guy did understand me– I decided to re-​iterate my story and say I was the last person at the salon that evening and left my black shoes and told her which evening it was. She then says something in vietnamese (obviously to her other lady coworkers) and yells at me «WHY YOU ONLY CALL NOW. IT’S BEEN A WEEK. YOUR SHOES NOT HERE!» I then replied nicely with «Are you sure? They are the only place I would have left them at since I walked out with disposable flip-​flops». «THEY NOT HERE! –insert vietnamese cuss words and talking to everyone else in the salon about me-​«. I then say, «Okay, thank you. Enjoy the shoes.» …and she hangs up ON ME.
Hmmm, not sure why they were so upset. Someone there got a nice pair of black banana republic pumps size 6.5 — yup, perfect vietnamese lady size if you ask me.
So sorry, Ann’s Nails II — you lost one loyal customer.
If they could do this to a regular customer (and I know they remember me cause I was the last one there that evening), imagine what could happen to any other customer.

I have to say, the lady who gave me a pedicure did an ok job.
As I walked in the place, I was given a warm welcome from her and asked me to choose a color. She sat me down and started working on my toes, and then all of a sudden, she starts chatting with her friend (who also is a staff there) in Vietnamese… about ME. I’m trying to relax and concentrate on my magazine but I see them speaking to each other and then looking at my legs, then starts laughing, then starts making weird faces WHILE looking at my feet, then does the whole precedure over again. I really don’t know why they make you feel so uncomfortable. They start looking at you and then start laughing and then busts out in their language again about you LOUDLY. This is very VERY POOR service to customers. I will NOT be going back.
The only reason I gave two stars was because she did a decent job.