Gainesville High Field MRI Center

Staff in front office seems disorganized and unprofessional. I spoke to them 3 different times on the phone regarding the appointment and each time they told me the appointment was at a different time. When I arrived at the agreed upon time I had to wait about 45 minutes. I asked the front desk people if I had the appointment time correct, and they said yes, but that they had a“problem patient” who was taking longer than usual. Soon after that, a woman walked out, and I looked at her. She didn’t look like a problem to me. I wondered how often patients are described that way to other patients. The waiting room is small and loud — the tv is way too loud and the front office staff talk and joke loudly to each other. There were also preteens (or young teens) running in and out the doors –not patients, possibly staff members’ children? I’m not a person who stresses over an MRI but this was not a low stress experience, and this place advertises itself as a place that caters to patients who have a hard time calming down. There’s a coffee center in the waiting room but no supplies with which to make coffee. When I was. called back to the room with the machine I was appalled to see a child sitting at the controls looking at the prior patient’s results. I asked the tech if they didn’t have HIPPAA concerns about that — it was clearly a staffers kid — and he said «No, not with a kid that young» (he was maybe 10). I wasn’t aware that kids were exempt from the law. I don’t know about most people, but I really don’t want some unidentified kid sitting there watching me get an MRI — or worse yet, touching buttons while it’s happening. My best advice is to go somewhere more professional if you need an MRI.