Rooms To Go

The previous reviewer was correct about one thing — it is an Outlet store and should probably be labeled as such on Unilocal.But that’s hardly the fault of the store. If you keep in mind that it IS an Outlet store, you will not be disappointed. Quite the contrary. They carry floor demos, some scratch-​and-​dent, or «last-​seasons-​model» items, all perfectly serviceable. Most pieces have only minor defects to the finish that I had to look hard to find, and some are in new condition but are close-​outs. Consider that the furniture there is not going back to a retail store or warehouse — it is going to be sold, given away or junked, so you have that as an advantage — they HAVE to sell it or it gets written off as a loss. It is very much to their advantage to sell it to you even at a substantial markdown, and you need to be willing to spend a little effort to negotiate the price. If you are reasonable in your expectations (remember the salespeople ARE working on commission, so they need to get SOMETHING out of the deal), you can get a good bargain.
I went looking for a recliner I needed last minute because I had to get shoulder surgery and I was told I would not be able to sleep «flat» for weeks. None of the retail furniture stores in town (including the local retail Rooms-​To-​Go store) would be able to get me any recliner at all until 6 days later (3 days AFTER the operation), and I was obviously going to have to sleep before then. I told the salesperson up front that I needed a chair right then (and why), so she knew I was pretty much going to have to buy something from them right then. Despite that, they took an additional $ 50 off the already-​marked-​down price. I bought a perfectly serviceable current-​model electric recliner with one minor scuff to the fabric in the back for a lot off the marked price (which was already marked way down from the exact same chair at their online store).
In addition, the salesperson was extremely helpful and friendly and was genuinely concerned that I be able to get something I could take with me that would work and be comfortable for me to use. It was a real pleasure to do business with her and I consider the store a good option for future furniture purchases.

This is not Rooms To Go; it is Rooms To Go Outlet (Ugh). I debated between 3 & 4 stars. It’s a large store filled w/​furniture (including mattresses & lamps) for every room of your house. Some of the furniture is in mint condition while other pieces are «scratch & dent.» Odd mix of prices: some items were low balled or decently priced while others were priced too high. Did get a new $ 99 lamp at a steal for $ 19.99, although the original price was ridiculous. The furniture in this store falls into many categories: unclaimed orders, floor samples, closeout specials, one of a kind items, warehouse overstocks, & others. The salesman was friendly & professional. Financing is available, & all major credit cards are accepted. Delivery ranges from $ 14.99 to $ 129.99. There is also some free delivery options (UPS Ground shipping). The downside: The sales staff works on commission so you WILL be greeted by eager & hungry men in blue. And once you make a purchase (even if it’s a table lamp), you must exit the building empty-​handed, drive to the side (be sure to ask WHICH of the 3 doors!), ring the doorbell, show ID, sign papers, & allow a uniformed man (seriously uniformed– w/​cap & badge reminiscent of a cop) to write down your vehicle’s tag number as well as the info from your driver’s license. It was a surreal experience– felt rather invasive (too invasive). And it was a little humorous when one man carried the shade to my car while another carried its base, not allowing me to carry my own lamp. It took FOUR men in the warehouse to give me my lamp! After the elongated & unnecessary routine came to its conclusion, I couldn’t help but spout, «You know it’s just a lamp, right?»…to which I received no response.