Town Tire Auto Service Centers

I’ve had a couple of vehicles serviced here numerous times, both for routine maintenance and summer /​winter prep and work on brakes, belts, AC. I’ve never had issues with them that weren’t resolved on the spot prior to leaving their shop.
In a pinch they’ve been happy to give me a ride to my office after having dropped my car off with them. They open typically at 7:30am daily, so ideally you want to show up first thing to get your car in the queue; they’re very popular.
I haven’t had any issues following their work after the fact; no parts falling off, no missing oil pan plug, nothing; it’s been smooth sailing. I feel confident with the consistency of their work and trust that my car will be in great shape after having it serviced by this Town Tire.

Town Tire provides locally owned, top notch customer service, and quality products! Go to either location 8^th ave and 6^th st, or Archer/​Tower rd., you will not be disappointed. I highly recommend them!

I experienced excellent customer service! The store was clean, employees courteous, and all around had a great experience with Town Tire.

I had my car serviced here several times. But never again. Here is why:
1. Even if I had an appointment for an oil change, I still had to wait an hour or longer for the work. Sometimes I waited two hours for an oil change!
2. One time I took my car in with a slow-​leak in one of the tires. They said the tire had a nail and had to be replaced. Fine — so they replaced just that one tire. But a few weeks later … I went back for an oil change and they told me that my other three tires were worn out. They said that the three older tires were dangerous to drive on, and that all four tires had to be replaced. I said «But why do I need four tires? You just replaced the front left tire a short while ago», and the guy said that when you replace any tire you have to replace ALL the tires at the same time. This didn’t sound right to me, but I was in a hurry so I let them go ahead and do it anyway — replacing a virtually new tire.
3. When he was telling me that my tires were worn, he showed me the tread wear indicator on the front right tire. He said that when the tread wear indicator is within 1/​16″ of the tread surface, it’s time to replace that tire. I said I thought that I could wait until the tread wear indicator was flush with the tire surface, and he said «No, that’s a common misconception. Lots of people think that, but it’s wrong. You have to replace the tire before the wear indicator gets to the surface.» It didn’t sound right to me but I went ahead and bought the four new tires anyway. After I got home I looked it up and found out he was not telling it right.
4. After they put the tires on, they told me that they didn’t have time to balance the tires, but that I could bring the car back «any time» for a «free balance» on those tires. I was annoyed, but at that point I had been waiting in the shop for more than two hours, and I had to get back to work. So I just paid and left. Later that night I looked at the invoice and I saw that a «tire balance» fee was charged as a line item for each of the new tires! In other words, they had charged me a line item fee for a service that they did not perform! They could have just taken off the charge, but instead they let me pay for work that they did not do.
So at this point I have no confidence in this shop and I am not going back.

They are not the cheapest in town for anything automotive.
But sometimes when you pay a little extra you get a little extra, and the extra you get at Town Tire is in service.
Bought 4 new Michelin tires from Tony today. Got a very fair price. Service was excellent.
If your looking for a trustworthy auto shop this is a good place. They have the rep around town for being very friendly and honest.
I bought the life time front end alignment so I’m sure I’ll be visiting them soon. Will see how things go going forward.

The customer service here is outstanding! I took my car here for the first time the other day (flat tire, which was fixed promptly the same day), but my boyfriend has been here several times and has been equally satisfied.
I’ve had a flat tire before and the place I took it to definitely took advantage of my limited car knowledge. Only later did I learn that it is possible to repair a tire. Of course this was after I had already purchased a new one. Even though I’m wiser now, the employee at Town Tire didn’t take the opportunity to try and convince me I needed a new tire. I left the tire with him and received a call a few hours later letting me know they had located the problem and were able to fix it.