This place has a lot potential but it is trashy run down and needs a lot help. The cashiers are there and I say there very loosely one may argue they are present all in spirit but zero communication. The home department is a JOKE! they have great things but they sure do not organize this section. they have broken dishes still on the shelves. Torn packages scratched up things and oh do not get me started on the bedding most of them are out of the packages. If you see people walking around looking like they are making faces it’s probably just funky in the store perhaps a mold problem who knows!? Do Not waist your time here during the summer it is sooo hot and smells like booty, they however try let me give credit where it’s due they put on these two big fans next to the registers for the whole store nice… the clothes are cute but the store is so disorganized it’s just hard and while we at it since Burlington is the coat factory how come I can’t find one decent coat here hmmm no gotta do better folks!
Jason L.
Rating des Ortes: 4 Baltimore, MD
The building smells really funny… Like mold. That being said I still like shopping here for workout attire. One can get really good deals here and things are easy to find. I have been to other burlingtons located in malls that smell much nicer(I mean normal smelling), but I prefer to go here because I can find what I am actually looking for. And now I equate that moldy smell with deals.(the toysrus adjacent to it smells even worse but the deals are not as good).
Jeremy S.
Rating des Ortes: 1 Gaithersburg, MD
Wow, this place is unbelievably trashy. it makes Marshalls look like a luxury store. the store is dirty, hot, and humid. The anti theft alarm in the storm was running constantly and the whole place just felt so depressing that we left before we even found the section we were looking for.
Nomin D.
Rating des Ortes: 2 Springfield, VA
Everything was so messy and unorganized but I don’t expect much from burlington anyways. We went to look for car seat, and they had displays but didn’t actually have the boxed new ones. There was no associate available to ask questions or check in the back.
Kirsten H.
Rating des Ortes: 1 Silver Spring, MD
absolutely disgusting. not clean. not friendly. lines horrific at any hour. worst of all, you wait in those lines 20 minutes to buy something and another 20 minutes when you return something. will never, ever shop there again.
Asia F.
Rating des Ortes: 2 Tyngsboro, MA
Today me and my family went into Burlington and first thing that we experienced was the alarms you hear when you walk out with an unpaid for item. I was a little scared because it goes off unexpectedly and it’s not pleasant because you can be at the other end of the store and hear it. Also, it’s stays on for about five minutes. There’s an upstairs but there’s no way to get your cart up with you. We had to walk around the whole store until we found the elevator. The elevator barely fit my family and I with the cart(there were three of us). The line was atrocious. It rapped around the front of the store and took a little while. Then as we walk out the alarm goes off and I know for sure I paid for all my merchandise. There’s a few things that can be fixed with this store but I did have good fines and will return again.
Mary C.
Rating des Ortes: 4 Washington, DC
This place is great for kitchen and home décor items. Recently moved with basically my clothes. One of the things I had to buy was pots and pans as I do cook a lot. They had a lot of choices and I ended up buying Lenox all-clad stainless at a deep deep discount as it’s no longer manufactured. I also wanted a cheap non-stick skillet with a 10.5 inch lid. The lid would double for one of the pans I already own. They had an entire wall of skillets, with and without lids. I found two that would fit exactly. Brand name: Emeril. They had a lot of small kitchen gadgets and I loaded up on those necessities. Along with kitchen towels. I bought a couple of small home décor items for the living room. Their luggage was decent. I needed a skinny rolling piece to hold my laptop and allow me to navigate the train aisles without hitting folks. Found something for $ 20. It looked as though they have loads of mens and women’s clothing but I need to find tall women’s and they didn’t have any. I needed to get a cheap baby crib and high chair for a visiting toddler. They did have a decent selection of baby items but not the simpler stuff. I didn’t need a 3-way crib that converts to a toddler bed. Just a mattress and side slats that meet safety standards. Checking out is usually slow and the signage is confusing because they keep 2 distinct lines for checking out and for returns. However the signs … they don’t impart the necessary info. I waited in one line forever and got up to the front and got directed to the end of the other line. Apparently I was in the Returns line. This is located near the Mall and across from a strip mall. It shares a building with Toys-R-Us. Parking is plentiful.
Nikki V.
Rating des Ortes: 3 Frederick, MD
Great location and the staff was friendly. All Burlington’s are the same and setup the same way. I didn’t find what I needed, but I will definitely try back when the seasons change.
Nicole R.
Rating des Ortes: 3 Frederick, MD
This place isn’t that bad. I stopped in to browse a few weeks ago and although I didn’t walk out with much, I thought they had a pretty good selection of shoes, clothes, accessories, household items, etc.(men, ladies, kids). I’d prefer to go to Nordstrom Rack in Gaithersburg if I want to rummage through merchandise to find a «steal». However, their prices were pretty cheap in comparison to the competition(Marshalls, Ross, etc.). They didn’t carry a lot of high-end stuff but I saw some pretty good quality items. I’ll definitely be back; the place was clean and I liked the layout. I agree with my fellow Unilocaler, the racks are widely spaced so you don’t feel claustrophobic. I give them 3 stars for their no hassle return policy. I returned a coat with the tags removed, but I had the receipt. They accepted it and gave me cash back, no questions asked.
Lakeshia B.
Rating des Ortes: 1 Silver Spring, MD
Okay, now this is first time here and so when I went it looked a hot damn mess for real. There wasn’t much of a selection and what I did find was a good deal but damn at how dirty and messy the place was. And no I don’t blame the staff because I have a feeling the individuals who run through everything leave it as it is. The place just left a lot to be desired and one of the down falls of shopping in these discount places is how junky everything looks or is. I was going ot turn around and shop for some rain boots but was so disgusted with the store I couldn’t get to the line fast enough While there it was long but moved quickly. The cashiers spoke nicely, ran up everything with no problems, and was for the most part pleasant. But I couldn’t get out there fast enough Did I mention I couldn’t get out of there fast enough Do yourself a favor shop online for your products from this store or at least when they decide to build another one somewhere else I will frequent. Hopefully it won’t be as junky and tore down
Fenny L.
Rating des Ortes: 2 Gaithersburg, MD
Ehhh… I admit, it’s me. As I’ve become older, my tolerence for standing around discombobulated racks of clothes digging for that one«treasure» has decreased dramatically. My time, sanity and patience is worth more then that. However, I do have to say — there were plenty of space between the racks, instead of being completely squeezed in like rotting sardines. So, one star bump. But honestly, the prices didn’t seem *that* much lower to me, and I would have a bigger selection at any department store.
Benson Y.
Rating des Ortes: 3 New York, NY
I mentioned in my previous Sears(Gaithersburg) review that I had to go on an emergency clothing run. Well, it happened again as someone told me that I needed a tie for my next day’s meeting(before this, everyone told me to dress business casual, grrrr). Anyhow, I was near this Burlington Coat Factory(located right next to a Toys R Us, bonus!) so I dashed in to grab a couple ties. «Factory» is right, this thing looks like a warehouse of clothing. Much like Marshall’s, there are lots of oddball impulse buy items near the registers, but the actual clothing itself is very neatly arranged. For this particular day, I was happy to find the ties arranged in circles on two tables(with more hanging on racks behind the tables). I managed to pick up two ties for $ 23, which is really nice(one CK, one Sean John). I found everything clean and the store staff was friendly. That said, I have to say the cashiers really took their sweeeeeet time checking people out. I only had about two people in front of me, but it took at least ten minutes for me to get checked out. Maybe things just move slower here than they do in my parts. I do confess that I am very used to New York City«check out speed» which generally is under two minutes. That said, I was glad this store was here since I needed something not too expensive in a pinch.