CVS Minute Clinic

I went here for allergy treatment several months ago and received great care from the nurse practitioner. She was very polite, profedsional, and knowledgeable. I got my prescription and went on my way.

What CAN they treat for is my question … I’ve been to this location for the third time now, and I was told AGAIN that they can’t treat for what they suspect I have.
The first time (early 2014) I came in for bad headaches and some other common stuff, including mild gastrointestinal problems, and I was told that they can’t treat that kind of stuff. Okay, no big deal, the lady was very nice about it, so I went to an actual Urgent Care Clinic.
The second time, just last Tuesday, I went to see if they can help with really bad neck pain and headaches I’ve had for about four weeks. I guess I just slept (very) wrong, couldn’t turn my neck at all, and my head felt like being in a bench vise. Again I was told that they can’t help me because they can’t prescribe muscle relaxers (which they recommended, I had already tried OTC stuff, muscle rubs etc and everything else I could think of). So, off to the Urgent Care I went.
Well, I was prescribed Flexeril, which helped greatly with my neck but also gave me the unfortunate (and apparently rare) side effect of acne all over my face. I never had/​have acne, and so I made sure to eliminate any other possibility (new food, new cosmetics etc) before seeking medial advice. Normally I would not see a doctor for something like this, but with a big presentation coming up in a few days, I just couldn’t wait.
This time, I called the Minute Clinic customer service first, briefly described my problem and was told that they can definitely help me. So I went, just to encounter a very rude, impatient lady who told me I should take Prednisone to clear up the infection … but that she couldn’t prescribe it because of a suspected drug interaction, which (again) they can’t treat.
It’s really a waste of time and money, and doubly so because I called their customer service first (to which the lady at the Minute Clinic said that their customer service can’t really say anything because they are not medical providers). Whereas I understand that, I really don’t get why they have a customer service that apparently has no value at all to the customer. Very disappointing.