EPR Automotive

It is very frustrating now a days to find a good, reliable place to take your car when it needs repairs done. Thankfully I found Eric (through my hubby) and him and his team took care of me. They were respectful of my time, reliable, good communication and fast! I definetly recommend their services because they realy do take care of their clients and the cars! Thank you EPR Automotive!

My wife and I took our cars to Eric and Kristyn for many years when they were based in Montgomery Village. We were incredibly disappointed when we discovered that the garage had been sold to a chain outfit that quickly lost the friendly, helpful vibe that Eric and Kristyn engendered, and as soon as we found out they had opened a new shop we promptly took our business to EPR.
As the previous reviewer mentioned, finding a good mechanic is not easy, and I wouldn’t dream of taking my cars anywhere else. They take time to explain things, and don’t automatically recommend a particular service just because the car hits a certain mileage. They look at what the car needs and indicate what’s actually necessary. Kristyn, who runs the front desk, is a delight to work with, thanks to her incredibly upbeat and friendly personality. Don’t think twice about going to EPR, they’ll treat you right.

Everyone knows that finding a good car mechanic is like finding a good plumber or electrician or carpenter — easy in theory, difficult in practice. You’ll end up with a friend of a friend, or that guy your cousin used in 1991 whose rates have tripled, or the guy whose mantra is «don’t worry, I got this»
So it’s with a lot of surprise and pleasure that I report that I finally found a good car mechanic who meets the holy grail of criteria: honest, smart, good people person, nearby, good rates, great front desk.
Eric is the mechanic, and he not only knows which way is up on your car (not always a guarantee, trust me), he will explain why it is up and not down and how it might be even more up, in plain English, in a completely understandable way. Not a common skill, believe me. He clearly is all about cars, is a total car person, and I’ll be having him do everything I can’t do myself from now on.
Kristyn is up front and took care of things lickety split. Smiles, laughter, and good vibes great you when you walk in, which also is a pretty rare thing in the scowl-​heavy world of mechanics. She’s a gem.
One last note: the garage is incredibly clean. I have spent a lot of time about cars and mechanics generally and I have seen some stuff in my time, and Eric’s garage is by far the cleanest I’ve ever encountered. No black smudges on the floor, all tools in their rightful place, everything seems color coded or to be in a purposeful place… I was impressed.
The real deal, ladies and gentlemen — a really great car shop.