LA Fitness

You get what you pay for… However, the Wifi cannot withstand the amount of members they have it needs to be upgraded.

Out of the two locations in Gaithersburg, I always drive a little farther to come to this one. Good range of equipment, less crowded, easy parking and hair dryers in the locker room (they don’t have that at the other location). Also, the staff are really friendly here and will greet you as you walk in and out of the door. They do their best to keep the gym clean and you’ll see them walking around from time to time to ensure all the equipment are working properly. Anything not working properly, I noticed it fixed within a few days span.
For the price that you pay, this facility is good. If you need any help or have questions, I suggest going to Mo who sits at the first desk when you walk in. He is always happy to help!
Cell signal can get pretty bad here but there is free WIFI.

Excellent value for the money. Great classes, experienced teachers and very friendly staff. The staff take their time to answer any questions and are very prompt in their service. Take great pride and care of the facilities. The bathrooms are clean, sauna and Spa just perfect.
I use the bikes and have taken cycle classes. Great instructors. I also am a fan of their yoga, workout abs and Zumba classes.
I feel so energized after finishing the yoga.
Also look up Muhammed as he is an extraordinarily great sales person and willing to go out of his way to give his best to us customers.
I am so fortunate to have discovered this gym. So much so, that I prepaid for 3 years in advance.

I love this gym!!! All of the personal trainers welcome you as you come into the door making it very personable. They always walk around and keep the customers motivated. The classes are excellent! The gym is very clean, every 30 min I see employees wiping down equipment to keep it sanitized. The Juice/​Smoothie bar inside is a huge plus as well. I would recommend this gym to everyone!!!

Broken machines for months, no running AC, dirty facility, rude staff.
Complaints are 100% ignored.

Got a good deal with my friend so I cant complain! Its def in a nice area of gaithersburg, and they are still expanding with shops and restaurants. Free parking everywhere so thats convenient! Personally I say go to the gym in the morning because it gets crowded after 4pm. The gym has lots to offer, except of the towel service compared to the signature club. Overall I like it and hopefully this will be my gym for the future.

First the good:
Price is good. I got in for $ 25 per month, month to month.
People in the weight room really seem to be pretty serious about exercise, not a whole lot of chitchat.
There is a pool and basketball court (extra fee)
The bad:
If you workout after 6pm you’ll need 3hours to complete your routine this place is like Tyson’s mall during Christmas shopping time. They have 3 stations you can squat at and there is always a line if you want to squat at that time.
I’ve heard locker rooms are not good but I never take a bath at the gym. I just bathe at home so its a non issue for me.
Overall good price, good range of equipment, just a ridiculous amount of members.

I’m done here. Had my wallet stolen out of my master lock locked locker tonight. Lots of other mentions of theft on Unilocal and I thought oh that won’t happen to me. Yup, I’m a fool. Mention it to the front desk and all I get is «haven’t heard about thefts today».
As for a review of the rest of the gym — 3 stars. It is 2 years old, has a lot of equipment. Every treadmill and elliptical has a tv in it (with the weirdest station lineup). I was at Fitness First/Gold’s before this and switched because of the pool. The pool is fine, 3 lanes, usually you have to share a lane. No big deal. Lots of cardio equipment and weights. I never used the classes or the basketball court.
That’s the good. The bad. Well, rest of the bad — this place is kept up horribly. Cleanliness is a real problem. Paper towels in the bathroom are often empty. Machines are always broken for weeks/​months at a time. Weights are never put back — thanks for putting the 20 lb dumbbells on the other end of the gym and leaving 300 lbs on the squat rack. But don’t worry, there’s always 5 people working the membership desk. The TVs on display only show some odd LA fitness channel. There should be ESPN playing up in the weight room. The pool has huge windows right next to the very busy street — really odd with so many people walking by.
Update on my stolen wallet. I was notified a few hours later that the janitor found my wallet on a different floor from the locker room. Nothing was removed from it and I was able to pick it up the next day. Very grateful for this janitor and staff member who notified.
I still feel it would be foolish for me to stay here.

The Manager is nothing but a thug. His name is Mohammad M. I would like to point out to the management about the manager. He was very unprofessional and rude. if he behaves in this manner, you guys will be losing the customers. The manager is some middle eastern guy, if that helps.

This is for that lack of secure and safety of this gym. My locker was broken into today by someone while I was working out. I had a backpack in the locker with a lock on it. When I came back from my workout, my backpack was gone. I looked in another locker and I found my backpack but my wallet, with credit cards, drivers license, etc. was stolen along with a nice pair of wireless headphones. Luckily they did not take my car keys. But the lack of care by the LA Fitness management team was surprising. I had to ask them to call the cops to file a police report. I heard of prior thefts in this gym before, but i thought they would take more caution from future thefts.
Definitely stay away from this gym, or carry everything you bring when you workout. I suspect an inside job from an employee at LA Fitness, as it seems to dangerous and wreckless for a «member» to come, have bolt cutters, and be brave enough to steal people items in public. I cancelled my membership and will never come back and will warn others to do the same.

I’m very satisfied with this gym! The equipment is new and the layout is quite spacious. It can be busy at times, but compared to other gyms I have been to it never seems like it’s too crowded. The zumba class is very popular! I haven’t tried it out myself, but it’s always a full class from the looks of it. The weight lifting equipment is all in great condition, nothing is old or rusted. The hours work well for me and it’s in a convenient location. A few reviews mentioned having their lockers broken into, but I have yet to have this happen to me. I bring my own lock and so far it’s been all good. One negative for me would be finding weights not put back in the right place or just laying somewhere random on the ground, but that happens at just about any gym. The cost to join was a bit too pricey, but overall this gym fits my personal needs.

Let’s just say that if there was a gym that was opened ²⁴⁄₇ and was close as LA Fitness is to where I currently live, I wouldn’t be here.
LAF is a large, spacious gym that has all/​most of your workout essentials. However, if the machines or weights are clean or in working condition — that is another story. The signs noting that the machine is Out of Order sits there at least 3 – 4 days before it gets «fixed». The leather padding also has rips and stains.
Theft is an issue as I’ve heard. Hasn’t happened to me, personally, but a friend of mine had his lock broken into and his items shifted around. He was not happy about the lack of action taken by management specifically in regards to that. However, lately, I have seen a few new security cameras placed around the facility.
Air conditioning is poor, with terrible air flow. Some days a whole section of the ceiling fans are not on, especially in high traffic areas like treadmills and ellipticals.
In terms of general gym cleanliness, I’ve noticed an increase of cleaning staff. However, many a times, there are not any paper towels on the rolls. And while I am a strong advocate for everyone to wipe down before and after themselves (because that’s just disgusting!), I do see debris and sweat drips left on the machines, and especially on the Stairmaster.
Staff is friendly. There is almost always someone at the desk to greet you and say goodbye.
They also recently installed Wifi in the gym. HUGE PLUS. Prior, getting a signal was impossible.

I’ve been to three LA Fitness locations in the MoCo area and this one is by far my favorite.
This gym was just recently built so everything is brand new and well maintained. There is free parking in the garage right next to the gym, which makes it particularly convenient. The staff are also friendly, helpful and approachable.
The only real downside to this gym is that really doesn’t seem like they use AC. There are ceiling fans everywhere but it still gets incredibly hot in the facility, which is absolutely gross for a gym.
Tips:
— there are mini complimentary lockers on the first floor that you can use if you just brought your keys and wallet so you don’t have to bother with the locker room or carrying it around during your workout
— I never get signal in this building but they provide complimentary Wifi so I can still listen to my Spotify and FB messenger friends when I need to
— there’s a juice bar on the first floor but honestly I like going across the street to Starbucks or into the Harris Teeter next door for post workout drink and snacks

It’s always hot and smelly in there. People do not return the weights back and it’s consistently overcrowded. I would switch if there were better options in the area.

The cleanliness has improved considerably here. The vacuum guy is no longer vacuuming during peak hours, and there’s a very nice and friendly cleaning lady who keeps the bathrooms sparkling!

I’ve been to a couple LA fitness gyms around Gaithersburg and this gym is honestly my favorite. Why? Because it’s clean, they have more equipment and they have the cardio separated from the weight room (as it should be). The crowd is cool, everyone lifts and gets their workout in. This gym can get the job done.
*People are complaining about some lockers being broken into… UM HELLO!!! News flash! The staff can’t change those type of things! It can happen anywhere. Try this place out, it’s not that bad.

This place is pretty ridiculous. Four people had wallets, phones, watches and keys stolen out of their bags tonight and there was NO help/​support from local staff or corporate. They were advised to call the police «when they got home» and that «it happens». I would think twice before signing up for a membership here. Based on reviews on their facebook and the signage about «protecting your valuables», it seems like this gym has a theft problem that they are ignoring.
I bet it feels awesome to finish your hard workout to find that you have no keys to start your car with, no phone to call anyone for help, and no wallet to pay for a cab.

This place is AWFUL!!!
Where to begin…
Update — ¹¹⁄₅ — Now there is CRIME! Apparently several lockers were broken into… soon as you walk in now there are flyers saying basically «Welcome to LA Fitness there is crime here and were not responsible but, have a good workout!»
1) Place is always dirty, sinks, mirrors, paper towels all over the floor, soap scum… unless you like that sort of thing.
2) Equipment broken for a «long» period of time… not a few days… weeks.
3) 85% of staff only care about getting you in the door and signed up… after that good luck on seeing much of them. They are more focused on texting on their smartphones.
4) The upper floor smells like BO… you start to smell it mainly in the evenings as you climb the stairs.
5) No WiFi… no more Verizon excuses just install it already.
6) Mostly a younger crowd, which is fine, but again for $ 29.00mth you don’t even get what you pay for.
7) Paper towel heaven if you like papertowels to wipe your face, body, and equipment then this is the place for you… bad concept. Get wipes.
8) They cutback in the cleaning services to save money (employee told me).
9) Members trying to dry their clothes in the sauna?! Who does that? Eeww.
10) All staff (yes, even the sales people) should be on an one hour cleaning rotation so someone each hours is dedicated to racking weights, picking up papertowels, vacuuming, and cleaning the locker rooms.
I want to remind you that before I went to Unilocal I actually brought all of these issues to their attention first so you can imagine the customer service levels here.
Update — turns out one of the guys drying his clothes in the Sauna is actually a Sales employee there…“fire that moron… stat!“
G

I have been a member for both the LA fitness off quince orchard rd and crown farm (this place)
Positives– nice range of equipment.
Cons. Annoying announcements 30 mins before the club closes non stop associates on loud speaker saying that gym will be closing. Very annoying and un professional.
Was clean only first 3 months. Upkeep Sucks. Floors dirty, equipment broken often. Hot and muggy. Not worth $ 29.99

This is a newly-​built gym. The equipment is new. Lots of treadmills and weight machines. A cycle room, a mirror workout class room. A pool and bb court.
The instructor– led classes are great! It’s a huge bargain!