Crystal Inn & Suites

Absolutely horrible customer service! Extremely rude and unprofessional staff. We chose they pay at check in options and they ran my card without approval! Was told to «F@ck off» by the manger and then was refused my room that had been booked a week prior. They actually Called Expedia and told them to call me that they refuse to rent me a room at their establishment! Expedia help assist me in finding a new hotel! The rudest nastiest mangers you can imagine!!!

Avoid at all costs. The manager Sami is a scumbag. AVOID!
Asked for a 1 hour early check in (check in is at 3 and I asked to get checked in at 2pm) and he turned me away and told me to get lost and made me cancel my booking. Just another cheap sad excuse for a motel run by even cheaper immigrant Indians who barely speak English. Very disrespectful and very rude. I sincerely suggest everyone to avoid this atrocious motel.

Horrible my dude! This joint is bad, U can hear everybody from next door 2 upstairs. The noisy rock joint acorss the street to the shady characters next door! U get what U pay 4. So tired will not hear the mess but stay away if U can afford it, the room smells bad and hope we don’t get bed bugs? Nasty 4 sure!

1.5 stars for 20% off rates, and 40% off special making it $ 28. I don’t think you can beat it. But you get what you pay for.
When we entered the room we were bombarded with cigarette smoke.
Thin walls, after midnight «conversations» in the next room including plenty of male/​female roughhousing and ROTFL action! The bed, which was a cheapass mattress, shook when the dude next door to us hit the floor. There was no radio in the room to drown out the noise. Which is just as well because we did not want to hear other people’s radios, too.
I did not feel safe to sleep, as our smoke detector was disconnected from its power source and dangling from the ceiling, such that it was noticeably disabled. There were no other rooms available to try our luck in.
Pillows were dollar store rejections. They provided no comfort. Price could never be beat, but the 11am checkout time is inconvenient. I am NEVER staying in this fleabag hotel again.

From the reviews on
and similar sites, I was like «okay, this could be decent enough». Yes, we only paid $ 35 a night, so I wasn’t expecting much.
The place didn’t look that bad from the outside, so I was optimistic… that was a mistake.
I am bordering on arachniphobic, and there were daddy long leg spiders near everywhere. A couple, I could deal with, but not the number that we found. The housekeeper, who was quite friendly, handed me fresh towels (though there was a weird blue stain on one of them), and I went to put them in our room, and there was a spider on one of the towels. When I turned down my sheets on my squeaky, uncomfortable bed, there was a bug. I also found a long, thick, black hair that neither I nor my companion has (I, blonde. him, short brown).
When we went to complain and check out and definitely get a refund, we were told that the spiders just walk right in the doors behind you and that they have pest control out twice a month… clearly not enough, and for the spiders «walking right in», I watched as my companion came inside the door… no spiders. They must’ve been there, or coming in other ways.
DO NOT STAY HERE unless you like spiders, flies, random other bugs, and other filth!

Horrendous. I stayed here over the weekend and WILL NEVER, EVER GO BACK. What kind of hotel charges you a $ 6 phone fee regardless of whether or not you plan to use the phone? If you want another $ 6 from your customers, put it in the room rate you cheap bastards!
And if you’re going to stay here, you might as well bring your own shampoo and conditioner, unless you’d like to pay for it. Unreal.
The beds were akin to sleeping on wooden boards and the décor sucked, to boot. Don’t go here.

Birthday nightmares! My husband made reservations for my birthday may 4,09 so we can have some fun in Atlantic City. All was conformed. Hotel «Crystal» suppose to be 10 minutes from Atlantic City. We got there 10.30pm. We call the hotel for direction, I am talking to Mike, who cannot give me directions to his own hotel. He does not know where is the bus stops, he has no idea about Atlantic City, he just knows it bus 454. We can not find anyone on streets to ask, no cubs. Some stranger overheard my conversation and advised us to go to NJ Transit. We are on 700number on ave and had to walk in a rain to 1900. Finally we made it to bus, got on a bus and drove back to Pleasant Ville and passed that by… Told by driver to get of the bus by the traffic light. We did. There no way to cross the highway. I called hotel again, Mike tells me that we have to walk to another light, 20 minutes we walked again. Finally around 1am made it to hotel (10 min suppose to be). Checking in, everything was paid in advance, Mike tells my husband that he has to give him $ 6.36 cash for 911 calls, I told him that we do not need to use phone, because I have cell, he tells me, that I DO NOT KNOW WHO YOU ARE and I do not see your name (meanwhile its paid for double occupancy). I was loosing it, I decided to deal with that next day. I noticed a couple ahead of us checking in the same hotel and I did not hear him saying that its a law to pay for 911 $ 6.36 in cash. Next day we asked where can we get bus to Atlantic City, Mike told us by the store. We waited 7.20 pm to 10.35, no one bus stopped, we where told later by the owner of the store.
Towels had holes, washcloth were dirty. bedsheets were 2 sizes smaller than bed and mattress covers also. I asked for toothpaste, Mike said they did not provide. There was no Water offered or for sale, we never find Ice.
We watched TV, it was raining and cub wanted $ 30. That was my Birthday I waited whole year to go to enjoy.
Do not ever stay at that hotel, unless you like to be disregarded and disrespected. I took pictures of everything!