Fresh Cleaners At Galt

No complaints. Very fast compared to other cleaners

DO NOT WASTE YOUR MONEY
I live right down the block from Fresh Cleaners and have given them my business countless times for dry cleaning. I recently decided to try them for a broken zipper in a pair of jeans. After picking up the jeans, I wore them one time before the zipper broke again. I mentioned the issue to the owner when I was in there picking up some dry cleaning at a later date and she encouraged me to bring the jeans back in for repair. I brought them in. She told me that the jeans were not the jeans that she worked on and that I what I was presenting to her was an entirely different pair of jeans. She wanted me to pay again for repairs. If accusing a loyal customer of lying is how you want to do business, I will no longer do my business here.

HORRIBLE; AVOID AT ALL COSTS!
I live VERY close to this cleaners so it is very convenient for me to take my alterations and cleanings to them but after a SECOND horrible experience I am changing my cleaners.
FIRST, I took my suit to her on a Monday and needed alterations done by the following Tuesday because I had an event on Wednesday I needed to wear it to. When I walked in at 6:30pm on Tuesday my suit was on the BOTTOM of the alteration pile. When I asked her why she didn’t have my suit ready she looked in the computer and confirmed that it was to be done that day and only said, «Ill have it tomorrow.» NO I’m sorry, or offering a discount.
SECOND, I took 5 pairs of designers jeans to this place, all on the same day. Three of them were 32 inch inseam (what I asked for) and TWO of my +$ 300 designer jeans were 30 inches. When I told her they were too short and asked if she could redo them and make them a little longer she said it was not possible and there was nothing she could do about it. NO SORRY, NO FREE offer for my 5 pairs of jeans, NOTHING. Now that is over $ 600 worth in designer jeans down the drain, plus I had to pay for them!
It’s always been the same Asian woman; I think she may be the owner. AVOID; she is rude, hard to understand, unprofessional, selfish, doesn’t even do a good job, and every time you walk it she acts as if you are bothering her.
Save your jeans and cloths by finding a new cleaners.

Good lord I had a bad experience here, I dropped off four shirts to have spots taken out of them and when I picked them up they couldn’t be removed apparently yet the woman at the counter made me pay for them. I paid 32 $ for four shirts that weren’t cleaned and didn’t have spots removed, terrible!

I absolutely love this dry cleaner! The people there are so nice and friendly. Granted it probably doesn’t take that much to be a good dry cleaning place (get stuff clean and stains out, etc) but they go above and beyond that. I’m the first to admit I’m a bit absent minded at times so there’s been a few occasions where I’ve forgotten to pick up my dry cleaning and I always get a call if I haven’t been in for a week. That’s a BIG plus in my book…