Hampton Inn and Suites Galveston

The room itself is nice, the bed is comfortable, amenities great. The base/​cabinet the mini fridge was in/​on was completely broken! I had to be careful when using it so it didn’t fall forward on the face of it. There was a pube or very short dark hair in the corner of the shower. I could hear every knock or noise from the room next to me. If you’re staying on the backside of the hotel, you will hear every bit of noise from the parking lot/​pool area. Also, when I went to check in there was no one to be found. I waited, made a little noise and no one. I went out to my car, handled a bit of business I needed to deal with and returned only for the employee to just make an appearance after that long.
I am writing this review from the room at the hotel right now. My one year old is trying to sleep with the men shouting in the pool (it is very loud) and I can’t even begin to fall asleep with the racket! We have to be up extremely early for a 7AM hospital appointment and this is ridiculous!
I do not recommend staying here and I will not be back!

Front desk staff was very helpful. My room was clean and comfortable. The pool and hot tub were extremely enjoyable. Breakfast was very good and I enjoyed watching the aquarium.
Thanks for a great experience. I’ll definitely be back!

Overall our 2 night stay would have maybe been a 4 or 5 but when we arrived after driving all night at midnight, we finally got in to be checked in after waiting 15min for the chick in the restroom… We were then called thieves, and were accused of stealing from the shop. Nobody took anything. I went back to BUY drinks, paid cash and then 2 minutes later our card was charged for it and another price of the room… we had already paid for. That was a headache. We tried talking to the manager in the morning addressing all concerns, but she didn’t explain it very well. Also the lady before told us the card wouldn’t be charged at all because the rooms were paid for.
Other than that discrimination AND stealing deal… The breakfast was not good, but good selection and variety.
Its walking distance to the beach.
It did overlook the huge Walmart parking lot… AND apparently nobody in Galveston knows how to use a stop sign. So… caution!
I wouldn’t stay here again, nor any other Hilton brand hotel.

The beautiful beach I was supposed to be looking at turned out to be a parking lot full of customers of walmart. The shower I kept turning higher and higher yet it turned out the hottest it got was the medium at my house. There was a note on the bed allowing me to know they cleaned the bed and washed the sheets with a sticky note. The little lady at the front desk was sweet and helped out with useful information I needed but if I was to spend the money again I might look for another spot that actually overlooks the waters and not people pushing carts to their cars. The hotel I also look at to the left has what seems to be steel doors on the rooms and when I was parking the car I was greeted by a woman staying here that seemed to be a real lady as she was scratching at her downstairs and messing with her left breast infront of my girl and I.

We just completed a 5 night stay at the Hampton for a spring get-​away. The property is as pictured, and as noted by another reviewer faces Wal-​Mart rather than the beach. Both are easily walkable by crossing across the street at the four way stop. If you do that, there is a sidewalk all the way up to Seawall Blvd. You are a block down from 61^st street and there’s a beach with a lifeguard.
The hotel has clean, decent-​sized rooms with plenty of pillows and comfortable beds, as well as an ample breakfast buffet every day 6−10am. My only gripe was the menu choice of sausage frittata on Good Friday. The breakfast room had plenty of seats, but was more crowded on weekends. The pool is quite small, but the hot tub was a nice perk. If you need a huge heated pool, you might be happier at another hotel. My kids will pick breakfast buffet over fancy pool any day, so it met our needs.
Ladies at the front desk were helpful and pleasant. They even fetched us paper plates for our pizza dinner, which we ate in the breakfast room. On our last day, we were able to extend checkout until 2PM to enjoy some last swims. Thanks for a great stay!

It’s okay for a few nights stay, but I wouldn’t pay a lot of money to stay here. Thankfully, I used points for a 2-​night stay. Let’s just say I wouldn’t be pleased had I actually paid out of pocket to stay here. The good: Spacious rooms, comfortable bed, ample parking, GREAT location, good options for breakfast (given the class of hotel), quiet for the most part, and lots of DirecTV channels to watch. The bad: Minimal customer service (I stood at the desk for several minutes a few times before being helped), lack of attention to detail by house keeping (my room smelled like a damp basement and could’ve been cleaner), tired looking room décor, confusing parking lot, loud AC unit, no real view from balcony. If you just need a place to lay your head in Galveston for a few nights, this Hampton would suffice. I wouldn’t recommend long stays, though.

I’m sitting here in the lobby because my room is not ready & it’s an hour after check-​in. I have a tired 2 yr old & a cart full of luggage waiting to get in my room. Won’t be staying here again.

Favorite place to stay in Galveston! Clean rooms! Good breakfast! Good pool and spa! Soft beds! Really nice soft pillows! Plus the staff is always friendly! Just a great place to stay! You can walk to beach… or Walmart if you forgot something! Highly recommend it

I had a great experience here! The staff was super friendly, the room was very clean and the bed was very comfortable. I’ll definitely be coming back!

Great place to stay in Galveston, Tx. One of the cleanest hotel rooms I’ve ever stayed in. Highly impressed and satisfied with my stay. Will definitely return in the future.

Enjoyed stay, rooms clean. Close to beach. Asked to leave late and they allowed us to stay to 1pm even though check out was 11AM. Only one problem TV DVD player didn’t work but then again we didn’t come to watch DVDs I rate the motel a 3 star would be a 4 star if DVD player worked.

Ridiculously clean. Friendly staff on absolutely every shift.
Great breakfast (make your own waffle, eggs, bacon, cereals, oatmeal, pastries, yogurt, fresh fruit) with items cheerfully refilled throughout the meal. There’s a beautiful aquarium full of fish right outside the lounge.
The only time the pool area wasn’t clean was the first thing in the morning after a bunch of teenagers had been there the night before. By the time we showered and suited up, it looked as if they’d never been there.
Housekeeping was great about providing clean towels. Between the pool, and showering off the Texas heat, we went through a whole lot of towels!
We came here after a less-​than-​stellar experience at another hotel. Why do I even TRY staying anywhere besides a Hampton Inn?

Rooms were clean, front desk agent was friendly and helpful. Exactly what I’d expect from a Hampton inn. Seemed to target a younger crowd with pumping lobby music and colored lights in swimming pool, but clientele we saw was both young and old. No views of ocean but close enough of a walk. Right across from a wal-​mart, which could be convenient.

Internet didn’t work. Breakfast was mediocre, but hey it was free. Rooms were nice. Views are not great, overlooks a Wal-​Mart on one side. Great location though!

I stayed free with points. The room and amenities were very adequate for this class of hotel. They had really good, soft biscuits for breakfast which is unusual for a free hotel breakfast bar.

We visited friends over Spring Break at the San Luis and decided to stay overnight. The San Luis and Hilton were booked (as they should be), so the reservationist looked up the Hampton. The $ 179 rate for two queens was not attractive but we bit the bullet. When we got there close to 9pm, they told us that all they had was a king and roll away bed… for $ 149! Cha ching! I liked this allot better. Loved the bedding and the feel of the room was modern, yet vintage Hampton. No view to speak of but honestly, there was plenty of view at the San Luis! Breakfast the next morning was adequate. Staff was great. I honestly wouldnt hesitate to come back if other venues were booked. We liked it so much we stayed an extra night (Friday) for the same rate, eventhough the rate had increased for the weekend. Me likes!

Ridiculously high priced for no sea view. And then there’s the safety issues.. .
My Husband and I stayed there just one night while traveling though and we’ll never go back.
We were awakened not by our wake-​up call, but by the blaring of the smoke detector in our room.
We lept to our feet and staggered to the door which we checked to make sure wasn’t hot before opening.
In the hall, there was nothing. No smoke, no sirens, no lights, no other smoke detectors going off in other rooms.
We called down to the front desk and the apathetic front desk clerk informed us that it happened all the time. That it was nothing to worry about.
We asked why we’d been given the room if there was a problem with it and the gal seemed offended that a little false alarm would be any reason to not use a room.
We spoke to the management. They had the same reaction.
We wrote letters to the Galveston paper and the fire department.
A false alarm is at least as dangerous as one that doesn’t work at all.
Avoid.
At best you’ll be awakened at random for no reason. At worst, you’ll be burned alive when someone disregards a possibly faulty detector.